Riley R. Smith

Queen Creek, AZ

cc.rileyrsmith@gmail.com - 520-730-3148 - linkedin.com/in/rileyrsmith

 

Network Solutions Engineer

Achieve Company & Customer Technical Objectives by Employing an Innovative and Business-savvy Approach

 

Skilled in all aspects of network services development, from strategy and architecture design, to engineering transition and operations. Hands-on experience in cost-effective, multi-tiered, high-performance distributed enterprise application networks throughout multiple industries.  

 

Hardworking team player who develops strong working relationships, leveraging experience as an Enterprise Architect, to communicate effectively with C-Suite executives, staff, and contributors. Known as a creative, intuitive thinker and resourceful technical leader. Passionate professional, possessing a high level of integrity and sound judgment applied in a valuable way. Strong understanding of business issues and customer needs, technology developments, market trends, and competitive activity. 
 

technical skills summary

 

Specialize in Enterprise Network Solutions Architecture, Services Strategy, Process, Design, Transition, Data Center, Load Balancing, Security, Routing and Switching, Application Delivery, Virtualization, NFV, Orchestration, Hybrid Cloud, Technical Leadership, IaaS, TCP/IP, HTTP, DNS, GSLB, WAN, and SDN.

Comprehensive experience strategizing, designing, and engineering enterprise network solution architectures and services with the following systems: Cisco Data Center Networks, Hybrid Clouds, DNS Infrastructures,
Citrix Cloud Networking Services, and Citrix Desktop-as-a-Service CloudPlatform VDI Solution Architectures.

Professional Architecture and Engineering Experience with the following technologies:

Network Platforms:	Cisco, Juniper, VMware, Citrix, F5, Windows, Linux
Routers and Switches:	Cisco Catalyst, Cisco Nexus, Cisco ASR, Juniper, Arista, Open vSwitch, Vyatta, ZebOS
Load Balancers:	Citrix NetScaler, F5 LTM / GTM, Cisco ACE
Firewalls / VPNs:	Cisco ASA, Check Point, Citrix NetScaler, Juniper SSL VPN
WAN Optimizers:	Citrix CloudBridge, Silver Peak, Riverbed, Cisco WAAS
Protocols:	TCP/IP, DNS, HTTP, SSL PKI, LACP, HSRP, GSLB, VRRP, vPC, VDC, 802.1q, GRE, IPSec, IPv6, VXLAN, STP, OSPF, EIGRP, BGP, WCCP, PIM, QoS, DSCP, NetFlow,  LDAP, RADIUS, SAML
Languages:	Unix bash shell, Python
Infrastructure Servers:	Cisco UCS, HP, Dell, IBM
Operating Systems & Application Platforms:	Linux: RHEL, CentOS, Ubuntu, Apache, NGinX Microsoft: Windows Server 2008 / 2012, Active Directory, Exchange
Hypervisors:	XenServer, ESXi, KVM, Hyper-V
Virtualization:	Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, VMWare vSphere
Storage:	Cisco MDS, NetApp, EMC
Methodologies:	ITIL, Agile, Six Sigma, SOA
Orchestration Technologies:	OpenStack, CloudStack / Citrix CloudPlatform, Cisco ACI
Automation Tools:	Chef, Ansible, Saltstack
Hybrid Clouds:	Amazon Web Services, Microsoft Azure, IBM SoftLayer
ITSM / Project Tools:	Remedy, ServiceNow, Microsoft Visio, PowerPoint, Word, Project, Podio, ShareFile

 

 

 

Professional Experience

Founder of Old Owl Networks LLC – San Tan Valley, AZFebruary 2015 – Present

 

Enterprise Senior Consultant at Citrix Systems – Santa Clara, CASeptember 2014 – February 2015

Served as Principal Consultant focused on CloudBridge, NetScaler, and CloudPlatform. Provided continual service improvement, strategy, and design. Contributed valuable authoritative collateral and creative thought leadership with cloud evangelist passion.

·               Developed Cloud Networking Professional Services offerings, technical collateral, and prescriptive process improvements using Services-Oriented Architecture, Six Sigma, ITIL, and Agile best practices, continuously investigating and recommending alternatives to bring down operational costs and improve efficiencies.

·               Served as lead on complex problems, analyzing situations and data and recommending solutions related to Citrix CloudPlatform, NetScaler, and CloudBridge.

·               Staffed the Ask the Experts Booth at Citrix Summit 2015, transferring Cloud Networking knowledge and ensuring exceptional partner experience.

 

OpenStack Neutron Scrum Dev at Accenture – Remote April 2014 – August 2014

·               Subcontracted through Accenture partner, assisting Agile scrum team with OpenStack Development, leveraging skill set in Cisco, F5 ADC, Arista, Open vSwitch, OpenStack Neutron, and Chef.

 

Network Engineer at Expedia – Chandler, AZ / Bellevue, WA June 2012 – March 2014
Served as Citrix NetScaler Subject Matter Expert Engineer. Oversaw NetScaler VPX/MPX, SDX XenServer, operational management, application delivery engineering, cloud networking, high availability, design, platform lifecycle management, strategy, business continuity, GSLB/DNS.
Served as Cisco Network Engineer, managing Cisco Nexus switching and security, routing and firewall,
data center deployments, and network design changes.

·               Served as lead on complex problems, analyzing situations and data and recommending solutions for Network Engineering projects. 

·               Designed end-to-end network systems and solutions, communicating functionality and economics of design to senior leadership.

·               Interfaced frequently with cross-discipline support teams, coordinating activities across groups to achieve success and provide seamless network implementations.

·               Designed, delivered, and implemented process, architecture, and successful transitional upgrade of the Expedia NetScaler application delivery platform from legacy and MPX to SDX, NS 8 and 9 to NS 10.1, and XS 5.6 to XS 6.1, respectively.

·               Developed model derivation for RHI-based anycast IP DNS to remediate GSLB, redistributing OSPF from local NetScalers acting as authoritative nameservers.

·               Replaced various Catalyst devices in a data center Layer 3 refresh, deploying over 250 Nexus 7000, 5000, UCS, and 2000 devices net new.

·               Collaborated with platform teams, management, and business units, contributing to network project planning, risk management, operational and transitional improvements, strategy and design, and post-mortem problem analysis.

 

Network Operations Engineer at Level 3 Communications – Phoenix, AZMarch – June 2012

Managed Cisco IOS and Juniper JUNOS routers for Level3 Managed Services customers.

 

Hybrid Business Consultant / DNS Engineer at GoDaddy.com – Scottsdale, AZOctober 2009 – October 2011

Fielded specialist inbound calls for sales and advanced support. Supported Domains, Hosting, DNS, SSL email, and SEO tools.

·               Developed and tested ad-hoc marketing test campaigns and quality assurance, readying for company-wide use.

·               Trained and coached team members, improving quality assurance and other metrics.

 

AT&T DSL Level 2 Network Technician at 2Wire, Inc – Tempe, AZJuly 2008 –  October 2009

Trained new call center employees in a nesting environment. Monitored staffing, statistics, and call-flow charts.  Supported LAN/WAN aDSL wireless router setup, firewall, and authentications.

·               Fielded Tier 2 inbound technical support calls for AT&T DSL Home Networking, serving as highest level of support for escalated end-user issues.

 

 

Certifications

Cisco Certified Design Professional, Cisco License CSCO12087224, March 2015 to March 2018

Citrix Certified Professional – Networking, Citrix License CTX530776, December 2013 to December 2016

ITILv3 Foundation, License GR750065258RS, July 2013 to July 2016

Citrix Certified Administrator - XenServer 6.0, Citrix License CTX530776, March 2014 to March 2017

VMware Certified Associate - Data Center Virtualization (VCA-DCV), VMware License VMW-01362095F-00450588, March 2014 to March 2017

JNCIA-Junos, Juniper Networks License 2LC5KK6STBQ1CPDD, April 2014 to April 2016

Cisco Certified Design Associate, Cisco License CSCO12087224, December 2013 to March 2018

CCNA Security, Cisco License CSCO12087224, December 2013 to March 2018

Citrix Certified Administrator - NetScaler 10, Citrix License CTX530776, December 2013 to December 2016

Citrix Certified Administrator - NetScaler 9.2, Citrix License CTX530776, January 2013 to December 2016

CCNA Routing and Switching, Cisco License CSCO12087224, March 2012 to March 2018

 

 

Education
 

Associate of Applied Science – 2016 (enrolled)

Mesa Community College – Mesa, AZ

 

Diploma – Honors Sciences and Drama – May 2004
Ironwood Ridge High School – Tucson, AZ
 

Languages
Spanish (Professional working proficiency)

 

Continued Technical Learning

Cisco ACI, CCIE/CCDE, CISSP, ITIL, AWS, VCP, Aruba, Six Sigma, and OpenStack