Jon L. Myer

Phone: (610) 417-1737                242 Mahogany Place

Email: jonmyer@gmail.com                       Northampton, PA 18067

Sr. Cloud Solutions/Architect - INFRASTRUCTURE ENGINEER - SYSTEMS ENGINEER

 

Persistence / Thoroughness / Precision

 

Results oriented Engineer who is creative in identifying and designing effective solutions to meet the current needs and future expectations of business.  Area of expertise:

 

 

 

 

 

 

Professional Infrastructure/Systems/Cloud Engineer with extensive leading edge IT experience in delivering exception customer satisfaction and improving overall operations. 

PROFESSIONAL EXPERIENCE

 

SLAIT Consulting, Remote             December 2015 – Present

Sr. Solutions Architect

 

·   Develop AWS, cloud solutions for clients

·   Develop complete Cloud solutions taking into account sizing, infrastructure, data protection, disaster recovery, and application requirements and hybrid access to premises based enterprise systems.

·   Design, and implementation of customized technical Cloud solutions for clients both on premises and public cloud environments

·   Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery.

·   Solid understanding and experience working with high availability, high performance, multi-data center systems and hybrid cloud environments.

·   Provide troubleshooting expertise for virtualization performance and other issues

·   Full understanding of DNS, WINS, DHCP and LDAP compliant directories is also a differentiator of candidates

·   System Monitoring Tools that can be easily extended into AWS, premise based systems for a single enterprise view is a plus

·   Demonstrable Enterprise Architecture planning and design skills

·   Cloud Architecting / Solution Delivery expertise AWS services

·   Experience with scripting and automation tools   

·   Ability to gather customer requirements and translate those requirements into short and long term

·   In depth understanding of authentication and authorization services; e.g.; AD, ADFS, SAML, LDAP & the backend associated APIs that connect various messaging, cloud and social platforms.

·   Ability to understand and support network, system and application security hardening, penetration testing, continuous monitoring, and support of policy.

·   Ability to support system risk assessment and to support all functions of a Cloud system as well as security planning and documentation.

 

PPL Corporation, Allentown, PA                                               April 2013 – December 2015

Team Lead - Sr. System Engineer/Consultant for Cloud IaaS, PaaS

 

·   Lead a team of server administrators responsible for providing operational support for the Cloud infrastructure that hosts business application environment including:

·   Microsoft System Configuration Manager

o   Administration, Collections, Troubleshooting and migration from 2012 to 2012 R2

o   Software Updates, Application and Package Deployments, OSD builds and task sequences, Site Configuration, Reports and Queries

·   Microsoft System Orchestrator

o   Administration, Troubleshooting and migration from 2012 to 2012 R2

o   Create and Maintain Runbooks for server provisioning

o   Integration with SCCM, Powershell, AD and vmware environment

·   AWS Cloud

o   Plan/Design/Implement physical infrastructure migration of critical applications to Cloud

o   Administration of Windows Server 2008/2008 R2/2012 R2 (EC2 instances)

o   Manage overall environment for high availability for applications, public and private

o   IAM/VPC best practices for security

o   Workspace Design and Administration for a wide range of users

·   VMware vCenter/vSphere (ESXi) 4.5 - 5.5 – Maintain enterprise virtualization environment including SRM

·   VMware Horizon View 6

o   Engineer/Design VDI environment, Application Virtualization, Desktop Virtualization

o   Create/Remove Desktop Pools and Entitlements

o   Experience Designing, Deploying, managing, monitoring and Troubleshooting VMware VDI Environment for Desktops

·   Manage and maintain current HP infrastructure including rack mount and chassis/blade servers

·   Test/Plan and Implement Cisco UCS chassis/blades

·   Support XenApp (5.X)/XenDesktop (5.X) environment

·   Analyze, prioritize, troubleshoot, and resolve technical issues in a timely fashion in accordance with service level agreements (SLAs) and operational level agreements (OLAs) 

·   Participate in project planning, design, and maintenance of IT Infrastructure.

·   Maintain existing backup strategies and review on-going backup needs (TSM Tivoli, Avamar).

·   Support NERC-CIP compliant computing systems.

 

PPL Corporation, Allentown, PA                                            April 2012 – April 2013

Level 3 - Sr. System Administrator (contract)

 

·   Hands on approach to all technologies

·   Setup and Administer Xenapp VDI/Citrix  Environment as well as present Applications

·   Performance Analysis on Server Operations to troubleshoot or increase system(s) uptime or risk avoidances

·   Setup/Installation of DR locations/sites, nservers/operations and vendors

·   Organize infrastructural support servers: file (DFS), print, email

·   Assist/Support in various network technologies: WAN, LAN, Wireless, VPN, DNS, DHCP

·   Policies: Write, Test, Implement, enforce and reevaluate/revise security policies

·   Provide technical solutions for extremely complex and variety of difficult problems

·   Solutions are imaginative, thorough, practicable, and consistent with organization objectives

·   Evaluate the systems needs to internal and external clients and recommends appropriate solutions. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

·   Research & development with recommendations for IT improvements and integrating new technologies.

·   Provide planning, installing, configuring, and upgrading support for vCenter Server and VMware ESXi (5.0).

·   Maintain central repository for all system configurations, diagrams, procedures, and inventories.

·   Manage and maintain current HP infrastructure.

·   Assists with operations regarding tactical solutions from the System Health and Monitoring applications.

·   Works with other IT groups to maintain current best practices for server security.

 

 

DAVIS BEVERAGE GROUP, Bethlehem, PA                                               October 2009 – April 2012

Sr. Systems Engineer (contract)

 

·   Respond to and resolve escalated support work orders from Tier II and Tier III.

·   Setup of Cisco Routers, Firewalls & VPN connections, monitoring T1 & VPN connections to remote sites

·   Design, Implement the use of Intermec hand-held devices for remote sales ordering

·   Maintain the enterprise virtualization (VMWare 4.1-5.1u1) environment, including troubleshooting, performance monitoring, and optimization, capacity, and continuity planning.

·   Administration of Citrix XenApp Farms (4.5/5.0/6.5).

·   Analyze, prioritize, troubleshoot, and resolve technical issues in a timely fashion in accordance with service level agreements (SLAs) and operational level agreements (OLAs) 

·   Install, diagnose, maintain and upgrading all virtual/physical workstations/computing clients.

·   Active Directory Support for over 200 users

·   Automate the installation of software, updates, OS’s using MSI packagers

·   Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources

·   24 x 7 technical supports for all locations

 

 

CTN SOLUTIONS, Blue Bell, PA                                    January 2009 – October 2009

Sr. Technology Consultant/Infrastructure Engineer

 

·   Develop, Plan and Implement End to End solutions for problems

·   Administration of Windows Server 2003/2008/2008 R2 architecture, deployment and troubleshooting - including Active Directory.

·   Enterprise-level virtualization, designing, implementing and maintaining VMware ESXi servers and clusters. 

·   Administration of all Storage Area Networks (NetApp/EMC).

·   Installations, upgrades maintenance fixes, and patches to assign physical/virtual client server platforms in conjunction with project implementation schedule or ongoing operational requirements.

·   Manage and maintain current HP blade infrastructure as well as existing infrastructure to replace HP blades for the virtual infrastructure.

·   Messaging and collaboration deployment and troubleshooting utilizing Exchange (2007, 2010)

·   Configure, maintain, monitor, and performance tuning of the Microsoft OCS 2007

·   Monitor and test system performance, capacity and provides performance statistics and reports.  Recommend enhancements to meet new or changing infrastructure demands, assessing near- and long-term capacity needs.

·   Adhere to change controls, incident responses, and testing processes for modifications to infrastructure environment.

·   Administration of enterprise voice and communication systems.

·   Provide Tier III support to desktop support and junior level system engineers.

 

INETU, Allentown, PA                         May 2004 – January 2009

Systems Administrator/Engineer

 

 

 

EDUCATION

 

DeSales University - Center Valley, Pa

Bachelor’s Degree in Management of Information Technology          2006-2010

 

Northampton Area Community College - Bethlehem, PA

                Associate Degree in Applied Science           1999-2001

 

Certification

 

AWS Certified Solutions Architect – Associate Level    February 2016

Cisco CCNA       October 2008

Microsoft MCITP – Microsoft Certified IT Professional            May 2010

CompTia -- A+, Network +, Security + Certified Professional      January 2005                                                                                                      

TECHNICAL KNOWLEDGE

 

Services-related Technologies

·         Amazon Web Services

·         Private/Public Cloud

·         IaaS/Paas/SaaS

·         VMware Horizon 5.x-6

·         IaaS/Paas/SaaS

 

Server-related Technologies

·         Active Directory	·         EMC SAN	·         HP Chassis (C7000)	·         MS Exchange 2010
·         VMWare ESX/ESXi ·         Group Policy ·         Windows Powershell	·         VMware PowerCLI ·         Hyper-V	·         IBM SAN ·         Clustering	·         Citrix 4.5/5.0 ·         Blade Servers

Platforms/Operating Systems

·         Server 2000/2003	·         Cisco iOS	·         Apple iOS
·         Server 2008/2012	·         Windows XP/Vista/7/8	·         MacOS	·         Unix/Linux (Level I)

Networking

·         LAN	·         TCP/IP	·         DNS/DHCP	·         DHCP
·         Firewalls	·         Cisco Routers/Switches	·         FTP/SFTP	·         SSH/Telnet

Software

·         Microsoft SCCM 2012 R2	·         Microsoft Orchestrator 2012 R2	·         vSphere/vCenter 4.5-5.5	·         Symantec
·         XenApp	·         IBM TSM (Tivoli)	·         VCEM	·         Veritas Backup Exec
·         Office 2003-2012	·         Windows 2003-2012 R2	·         Cisco UCM	·         Cisco UCS Director

Hardware

·         Dell ·         SonicWall

·         Apple ·         Barracuda

·         Cisco UCS ·         IBM

·         HP