Aaron Mares

 

3975 E Graythorn St                                                                (520) 243-0352 Wireless

Phoenix, AZ 85044                       

maresaaron@gmail.com

 

OBJECTIVE

 

To utilize skills acquired through education, professional experience and community involvement to lead an information technology team to the attainment of its goals.

 

SKILLS

 

Platforms and Systems: UNIX, Linux, Windows, Cloud (Public, Private, Hybrid), Vagrant, Docker, Chef, VMware, Amazon Web Services, Azure, Google Compute Engine, Joyent, ScaleMatrix, DigitalOcean, Dell Cloud Manager, Dell Hybrid Cloud System for Microsoft, SQL, MySQL, Active Directory, Exchange Server.   Hardware: Cisco ASA 5510 & 5505 Firewall. Cisco Catalyst 2950 and 3750x POE Series. Switches. Cisco Aironet 1100 and 1200 Series Access Point. Cisco Client Adapters. Fortinet FortiGate 60D, 100D, 200B Firewalls, SonicWall Firewalls, Motorola WS 2000, 5000, RFD 6000, 7000, Switches. Motorola DS 100, & 300 Access Point. Motorola 5131 Access Point. Ruckus Wireless. WebSense. ShoreTel Director.  Panasonic KX-TDE (PBX), Panasonic TVA-200 (Voicemail), Panasonic KX-DT-343 & KX-NT-343 VoIP Phones, HP Printers, Kyocera 4500 & 5500 All in One Printers.   EMR\EHR: NextGen, EZ-CAP, Cerner Millennium, HIPAA Compliance

Networking: Cloud Management, Virtual Private Networks, VPC, TCP/IP, IPSec, VoIP, SIP, SQL, DNS, DHCP, IIS, LDAP, Ethernet, Token Ring, LAN, WAN, SAN, VPN, SSL, SSH, HIPAA. Management of CISCO devices. Foundry network switches to include wireless LAN & WAN management. RF network design using Motorola & Cisco technology with IEEE 802.11. GFI Fax Server, RightFax Server & GoldFax.   Tools: PowerShell, Cygwin, Putty, ArtiosCAD, Cisco ASDM, Cisco VPN Client (IPSec, AnyConnect), FortiExplorer, McAfee EPO, Security Shield, Sophos Encryption, Real VNC Server & Viewer, LAN Manager, Site Scanner, ISS RealSecure, Citrix MetaFrame, Terminal Server, Norton Firewall & Ghost, McAfee/Norton Virus Protection Utilities, Wireshark, Microsoft Office Systems, Microsoft Project, Crystal Reports & Sage/MAS 90, Backup Exec, RAID, WSUS

PROFESSIONAL EXPERIENCE

 

Dell Software Group, Tempe, AZ, 9/14 – Current

Enterprise Tech Support Advisor\Sr. Support Engineer - Provide technical support for Cloud computing.  Resolve customer reported issues in deploying and configuring Dell Cloud Manager\Marketplace and Dell Hybrid Cloud System for Microsoft. Troubleshoot, create and deploy Linux, UNIX & Windows servers, in AWS, Microsoft Azure, Joyent, Google/GCE and ScaleMatrix, DigitalOcean. Assist customers on installing and configuring Iaas, Paas and Saas. Manage networks thru Virtual Private Networks with VPC’s, Load Balancing & Firewalls. Work closely with the Engineering and other cross functional teams to provide feedback for improving the product quality and reliability.  Social Knowledge Domain Expert for Cloud Management. Create Knowledge Base articles and videos for Dell Cloud Manager.

 

(Consultant\Contractor), Phoenix, AZ, 9/13 – 9/14

Network Administrator\Network Engineer – Responsible for designing, organizing, modifying, installing and supporting company’s computer systems and network. Install and maintain network hardware and software. Analyze and isolate issues. Administer servers, desktop computers, printers, switches, firewalls, software deployment, security updates and patches. Perform root cause analysis and detect possible security intrusion. Maintain technical expertise in all areas of network and computer hardware, software interconnection & interfacing, such as routers, firewalls, hubs, bridges, gateways, etc. Manage the IT Department (5 employees). Worked with the Compliance Director to manage the efforts of infrastructure, server and applications disaster recovery plans. Maintained HIPAA Compliance for all medical records. 

 

Arizona Priority Care Plus, Chandler, AZ, 11/11 – 8/13

Network Administrator –Provided network & technical support for all IT related hardware & software issues which included three offices while supporting over 100 employees. Subject Matter Expert for IT infrastructure & network security. Protected IT assets & managed cyber security risk. Maintained network performance with McAffee EPO, Security Shield, Wireshark & Cisco ASDM logs. Defined network policies & procedures. Established secure network connections through MPLS & site to site VPN tunnels. Maintained, configured & updated all security, firewalls, spam filters and antivirus programs. Ran test disaster recovery policies and procedures & maintained documentation. Secured network by developing network access, monitoring control and evaluation.  Met financial requirements by submitting information for budgets & monitoring expenses. Maintained excellent communication with Executive Management on all tasks & projects. Maintained HIPAA Compliance for all medical records. Physical to virtual rollout using VMware.  Managed the IT department.

 

CallPointe, Tucson, AZ, 11/09 – 11/11

Senior Support Engineer – Providing customers technical support for medical practices in the healthcare field via Web interface, E-mail, or telephone in a prompt, courteous and knowledgeable manner following HIPAA regulations. Microsoft SQL Support & DBA.  Detect, report and troubleshoot problems, bugs and errors. Manage client support requests to a prompt resolution.   

 

Southwest Systems Engineering Corporation, Sierra Vista, AZ, 08/07- 5/09

Network Engineer/Senior Team Lead – RF Network Design & Installation for FedEx & Adesa as Sr. Team Lead using Motorola & Cisco technology. Wi-Fi Network Design & Installation for Starbucks as a Sr. Team Lead. Install and deployment of Motorola Wi-Fi (Canopy) systems to clients, Wi-Fi architecture & engineering for clients based nationwide.

 

SupplyOne, Tucson, AZ, 1/07 – 8/07

Computer Aided Design Technician – Created new & unique design plans for corrugated, folding carton & foam inserts using ArtiosCAD for a packaging design warehouse. 

 

Cochise Private Industry Council/Sierra Tek, Sierra Vista, AZ, 2/06 – 1/07

Information Technology Consultant/Network Designer - Network Design, consultation and support for 200 Node Network. Responsible for secure network design, systems analysis & development and full lifecycle project management. Demonstrated capacity to implement innovative security programs that drive awareness, decrease exposure and strengthen organizations.

 

New Age Technologies, Tucson, AZ, 4/04 – 02/06

Information Technology Consultant/Owner - Coordinated & directed all phases of business. Managed & lead all IT related projects by motivating teams to successful principles and practices of information technology.

 

EDUCATION

 

University of Phoenix, Tucson, AZ

Master of Information Systems, 4/11

 

Chaparral College, Tucson, AZ

Bachelor of Science Degree in Computer Science, 8/01

 

Chaparral College, Tucson, AZ

Associate of Science Degree in Computer Applications & Networking, 5/00

 

Bilingual: Fluent in Spanish 

 

REFRENCES: Available upon request.