Steven T Pierce

8861 Lake Point Dr. Georgetown, IN  47122  Phone: 502-303-7547  E-Mail: stpierce76@yahoo.com

Summary

Customer-focused, solutions-oriented, IT infrastructure solutions architect with 19+ years of managed services, enterprise, and service provider based information technology experience. Successful with requirements gathering, designing, implementing, and maintaining a broad range of IT technologies with high availability and BC/DR in direct support of customer business objectives to improve collaboration and drive innovation.  I am very passionate about technology, and continuously researching, testing, and learning new emerging products and applications that improve efficiency and deliver return on investments.

Experience

HUMANA / Technology Architect                            August 2015 to Present

* Designing, implementing and supporting the Network and Virtualization Datacenter Infrastructure

CBTS / Virtualization Engineer IIIApril 2014  July 2015

* Architect, engineer, and support IaaS solutions using Cisco UCS, Cisco MDS, Cisco Nexus, VMware, and Hitachi Unified Storage

* Provide subject matter expert level guidance and recommendations on new product offerings to remain competitive in the cloud solutions landscape based on previous experience

* Pre-sales engineering, post-sales implementation, documentation and transition to operations in full support of the ITIL lifecycle

Hosting.com / Virtualization, Network, and Security EngineerMay 2007  April 2014

* Architect, implement, and maintain security product offerings for network core and hosted enterprise customer solutions, including both physical and virtual solutions using Juniper, Fortinet, Cisco, and other security products

* Support and maintain VMWare cloud environments, both public and private, including disaster recovery solutions using SRM and other technologies

* Research and testing during ideation phase of ITIL product development lifecycle, providing recommendations for future product offerings in security, network, virtualization, and storage

SIGECOM (Wide Open West) / Systems Security EngineerJuly 2000  April 2007

* Design and implement network monitoring and analysis solution based on both open-source and commercial software to help maintain company objectives of five 9s of availability

* Recommend and implement company policies and procedures governing corporate security to drive awareness, decrease exposure, and strengthen the organization from potential vulnerabilities, including email, instant messaging, and internet usage; developed acceptable use policies and incident response tools to further track and maintain policy enforcement

Dynasty Online, Inc. / Systems & Network AdministratorMay 1997  June 2000

*Responsible for implementation, maintenance and support of network, remote access equipment, servers and capacity planning

Professional Training and Certifications

VMware VCP5-DCV, Cisco CCNP Datacenter, VMware VCP-NV(NSX), Cisco CCNA Datacenter, Cisco Data Center Unified Computing Support Specialist, Juniper JNCIA-JUNOS, Juniper JNCIS-Security, Cisco CCNA (R&S), Innolution Agile Scrum Team, Radware Appdirector Global and Local Load Balancer, Microsoft MCSE, MCP+I ( NT 4.0, 2000, 2003 )

Skills

Virtualization infrastructure architecture and engineering, network and security engineering, DNS engineering and administration, disaster recovery & business continuity planning; research and development testing, risk assessment, cost benefit analysis, email messaging engineering, web server administration, storage system administration