Redhat OpenStack

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PURNA CHANDRA RAO.Yeluri

Flat # 301, Adi Sarovar,

Behind Bharath Petrol,

LinkedIn : http://tinyurl.com/PurnaLinkedIn

Professional Experience (14+ Years)

Vinayak Nagar, Hafeezpet,

Hyderabad – 500049, India

 Current Experience – Working as Tier3 Escalation support & Technical Trainer with AT&T

India since July-2010.

• Working (Design, Build, Manage, T.shoot) with World class VMware Cloud infrastructure

comprises of 2000+ ESX Hosts & OpenStack Architecture Define, Design, Deploy.

• Trained Teams on vSphere Install, Manage, Configure / vSphere Optimize & Scale

(Approximately 300+ members in current organization) & 500+ in previous

organizations.

• Train the Teams on vSphere, vCloud, OpenStack, BigData, Amazon AWS, Linux , FC

& iSCSI Storage (3PAR, Netapp, EMC VMAX, Dell Compellent), Tape Libraries,

Engerprise Class - Data Center Infrastructure, Servers & Blades (HP, Dell, UCS).

• Troubleshoot SEV1 issues on production Infrastructure

• Design, Manage, Troubleshoot International Data Centers Across Globe

• Part of DevOPs Team, played key role to develop “Prediction & Automation Tools”

• Handle Executive Level escalations & resolve warfoot at Global NOC

• Responsible to MOP/SMOP Write up / Review & Co-liase with OEM Vendor on RCA.

• Trained Asia Pacific, EMEA, USA Teams on various Enterprise Technologies.

• Participate and develop action plans during Post Mortem meetings.

 Worked as a Senior Technical Trainer & Handling L2 Escalations at Dell India, Bangalore

(24-Jul-2006 to 04-Jul-2010)

• Training delivery for New Hire & Upskill Platinum / Gold / Silver Tech Support Queues

(FC Storage – EMC CX / AX / NX boxes, iSCSI Storage – MD3000i / Equallogic, Tape

Libraries – ML6000 / TL2000 & 4000, S/W – Redhat (Clustering & Ent. Storage) / SUSE

/ Solairs / VMware Vsphere 3.x & 4 / Win Hyper-V / BURA – Backup Exec / Netbackup /

CommVault Simpana)

• Conducting Vitality & NPI sessions for Field support (Wipro,Unisys,Tata Elxsi) & Tech.Support

• Play Vital role in New Product Launch world wide, plan training delivery

• Being SPOC for Mission Critical accounts like Google, Microsoft, Infosys, EMC, & Accenture.

Redhat OpenStack

Awards & Achievements at Dell

 Best Trainer Award from VP,

“Spot Award” for Great Customer Experience

 First one to achieve “Green Alert award” , Mission Critical Enterprise Linux & Storage Solutions

 Numerous Data Recoveries on Linux, H/W RAID, SCSI, SAS & FC Storage

VMware (VI 3.5, Vsphere 4) Administration & Design at Dell

 Data Center Guided Consolidation, Plan Clusters, Storage + Thin Provision, Network (Eth, iSCSI, FC, 10Gbps)

 P2V, V2V, V2P, P2P, P2I, V2I, I2V, I2P (Novell - Plate Spin Migrate), Resource Pools, vMotion, sVmotion

 HA + VMM, DRS + DPM + EVC, FT, VDR Appliance, vCenter Linked Mode, Distributed Virtual Switch

VMware (VI 3.5, Vsphere 4) Adv T.shooting & Log Analysis at Dell

 PSOD – Crash Dump Analysis, Investigate & release the Lock of VMDK’s

 ESX Abrupt Reboot Analysis (Hard Reboot / Soft Reboot / Hung)

 vCenter Agents & HOSTd daemon T.shooting, vCenter Database Migrations & Recovery procedures

 Performance Analaysis - Network / Storage / System Resources

 VM power on problem investigation & resolve (like Disk Lock, SCSI Reservation, Snapshot corruption)

Storage Design, T.shooting & Log Analysis at Dell

 iSCSI (1Gbps, 10Gbps), FC Storage Boxes Architecture Design

 Multi Path, Brocade & McData Switches, ISL, N_Port ID Virtualization (NPIV)

 Meta LUN, Snap Shot, Snap Clone, MirrorView, SanCopy, Flare Upgrades (NDU)

 Brick Level, Granule Level Data Recovery (for Exchange, SQL, VM Ware), SP-Collect Log Analysis of EMC

 Worked as a Team Leader (Technical) for Banyan Enterprises –(ICFAI University) from

July-2003 to Jul-2006. Was heading the team of ICFAI Technical Support and responsible for

closure of escalated technical issues. Inhouse & National wide Technical Support at ICFAI.

Job responsibilities at ICFAI University :

Windows 2003 Server , RHEL 3.0, 4.0, + SLES 9, Sun Solaris 10.0

 Worked as System Admin & Mentor for 8 Branches – On H.P Products (Work Stations, Servers,

Storage, Plotters, Scanners) at Remote Sensing Instruments – ISO 9001 (Business Partners to

HP, GIS & GPS Products, VIDAR Large Format Scanners - Indian Distributor) & Erdas India Pvt.

Ltd. (Leica U.S.A Business Associates), Hyderabad. - (May 2003 to June 2004)

Technical Support for our State & Central Govt. Clients:

• N.R.S.A, N.I.R.D, N.G.R.I, E.L.S.E.C, R.C.I, S.O.I, G.S.I, G.W.D. (Govt. of A.P) - Hyderabad.

• Science & Technology, Forest Dept. (Govt. of Arunachal Pradesh) - Itanagar.

• Banglore University, Sequel Solutions – Bangalore.

• Kerala Forest Research Institute – Kerala

 Worked as Backup Administrator at Collectorate, National Informatic Center for Human

Development Survey & Metropolitan Household Survey on behalf of Hotline Computers, Guntur

(Feb-1997 to Mar-1998)

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Acadamic Profile

 Completed Bachelor of Computer Applications from Osmania University, Hyderabad, India.

Obtained 78% with First Grade. (1999-2002).

Technical Certifications & Corporate Trainings

 Redhat Certified Openstack Administrator – CL210

 Trained on Redhat CL332 – OpenStack High Availability.

 Trained on Mirantis OS100 & OS200 Training by Mirantis, USA.

 VMware Certified Professional – VCP5 & VCP 4 – Reg. # 240313741

 Trained on VMware Vsphere 4 Advanced Troubleshooting at Dell (By VMware) - 2010

 Trained on Certified Plate Spin Analyst Program (CPSA) (by Novell Platespin, Texas) - 2009

 CommVault Simpana – Technical Training (by CommVault, Hyderabad) - 2009

 Redhat Enterprise Storage & Clustering (RH 433) (by Redhat, Bangalore) – 2008

 Trained on Windows 2008 Hyper-V (Visited Penang) – (by Microsoft, Malaysia) - 2008

 Redhat Certified Engineer (RHCE 4) - Cert # 804006077919638 – (Redhat Inc) – 2006

 Sun Certified System Administrator (SCSA) – Cert # R80SYD53C9 (Reg no)

 Dell-EMC Storage certified (by Dell, Bangalore)

 DCSE Certified - Dell Servers & Storage (by Dell India, Bangalore)

 Six Sigma – Green Belt Training (by Dell BPI, Bangalore)

 Certified on Core PMP - Project Management (by QAI, Bangalore)

 Veritas Backup Exec - Technical Training (by Symantec India, Pune)

 SUSE Enterprise Linux - Technical Training (by Novell India, Bangalore)

 VM Ware ESX 3.x Server - Technical training (by Dell IPS, China)

 Certified Intel Rack Mount Servers Specialist – Trained By Intel – 2006.

 Intel Desktop & Workstation Technical Training (Intel TST – 2005).

 HP Large Format Printing Technical Training (By HP, Bangalore) – 2004

 High Impact Color Printing Training (By HP Hyderabad) -2003

 VIDAR Large Format Scanners (SCSI & Firewire) Technical Training (By Contex, Denmark)

 Solaris on Sun Sparc at Wilshire Technologies, Hyderabad - 2001

 P.G Diploma in Computer Applications – (PGDCA, APEL Board) – 1997

Personal Details

Marital Status

Languages Known

Passport Number

Countries visited

:

:

:

Married

English, Hindi, Telugu

F9711358

: Netherlands & Austria (Europe)

Bratislava & Slovakia (Europe)

Singapore (Asia Pacific)

Malaysia & Sri Lanka (Asia Pacific)