VCP ID: 70977

CSCO12038129

MCP ID: 6648707

102 Mt. Pleasant Ave.

Greenville, SC 29617

Phone: (864) 567-1388

williamnead@charter.net

https://linkedin.com/in/wnead

William D. Nead

Key Qualifications ♦ Multi VMware VCP, Cisco CCNA, Zerto ZCP & ZCP Cloud, Tintri TCSE,

CompTIA Network+, CompTIA A+, and MCTS: Vista Config certified.

♦ 7+ years Network Administration and Design.

♦ Exceptional communication skills.

♦ Excellent troubleshooting and problem solving abilities.

♦ 4 years of management and leadership experience.

Technical Skills ♦ Applications/Systems: VMware vSphere, View, EMC storage, Avamar, Cisco

UCS, Cisco ACE, RecoverPoint, SRM, Exchange, SQL Server, Active Directory,

Zerto, Actifio, WhatsUpGold, Microsoft Office, Symantec Backup Exec,

Symantec Endpoint.

♦ Operating Systems: VMware ESXi, MS Windows 2003, 2008, Vista, 7, 8; OS

X; Linux and some Unix.

♦ Other Skills:

◊ Support of Cisco routers, switches, firewalls, and systems.

◊ Understanding of FC/FCoE, iSCSI protocols.

◊ Cisco IOS, NX-OS.

◊ Develop scripts and tools to facilitate automation and productivity.

◊ Understanding of programming and multiple programming languages.

Education

Bob Jones University; Greenville, SC

Major: Information Systems Management

Greenville Technical College; Greenville, SC

Degree Completed (May, 2002): Computer Technology – Programming

Certificates: Computer Technology – Networking (May, 2002)

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Work experience

♦ Cloud Engineer / Sr. Network Engineer, Net3 Technology, Greenville, SC

29601 (December 2014 - Present)

◊ Manage and monitor multi-site cloud environment and service offerings.

◊ Assist with customer onboarding to hosted solutions.

◊ Assist with routine maintenance, upgrades, and projects in company

datacenters.

◊ Provide on-site staff augmentation for managed services customers.

◊ Provide customers with strategic direction for IT solutions and execute

large projects and individual tasks.

♦ Sr. Network Engineer, Ogletree Deakins, Greenville, SC 29615 (August 204 -

December 2014)

◊ Manage EMC and Dell storage systems.

◊ Datacenter network device management including Cisco IOS and NXOS.

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Commvault Backup management and monitoring.

♦ Senior Network Engineer, Tire Centers, LLC, Duncan, SC 29334

(December 2008 – August 2014)

◊ Architect and design new solutions, applications, and infrastructure.

◊ Support datacenter technology including virtualization, compute,

storage, and network.

◊ Administer 100+ Windows/Linux/Unix servers in a Windows 2003/2008

domain.

◊ Manage LAN/WAN connectivity for entire network including 160+ remote

locations and two datacenters on MPLS framework.

◊ Responsible for integrity and security of all systems and company data

including PCI.

◊ Develop and test Disaster Recovery strategy for critical systems.

◊ Plan and execute IT projects within specs while meeting all deadlines.

◊ Develop datacenter strategy and implement new technology designs.

♦ PC Support Technician, IMI, Greenville, SC 29601

(October 2007 – August 2008)

◊ Server management including Blackberry Enterprise Server, Active

Directory, WSUS, and other administrative tasks.

◊ Configure new computers and peripherals and provide desktop and

cellular support to end-users worldwide.

◊ International travel for onsite support and remote office setup.

♦ Staging Technician \ Desktop Support, Spartan Computer Services, Greer, SC

29650

(August, 2005 – May, 2008)

◊ Configure vendor’s hardware and software to match specifications while

maintaining on-hand inventory counts of all equipment.

◊ Develop and confer streamlined procedures for staging and present new

ideas for increased business productivity and profitability.

◊ Act as project-lead in staging for New Store Rollouts.

◊ I.T. Administrator Assistant, Desktop and network support.

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