Russell Lindsay

9938 West Wise ct.

Overland, MO, 63114

russ_957@hotmail.com 

314-303-5803

 

Professional Summary                                                                    

                                                            

Information Technology Professional with over 10 years’ experience in network, cloud, and server support. Experienced in Cloud Pre-Sales, Consulting, and Cloud Architectural integration. Possess excellent verbal communication skills, tech writing skills, and excellent problem solving skills.

 

Skill Summary                                                                           

 

Operating Systems Support

Windows 98/NT/ME/XP, Windows 2000, 2003, and 2008 Server, UNIX Solaris, and Linux Redhat

 

Databases Supported

Database Design with SQL and SQL 2005, SQL2005 management, SQL2000 management, SQL clustering and VCS clustering

 

Hardware Supported

Egenera Bade, Stand alone Dell, HP Servers, Cisco routers, UCS, and switches

 

Networking Support

WAN & LAN management and configuration

 

Savvis Cloud Technology Supported

ESX 4.1, ESX 5.1, ESX 5.5, Vcloud Director, Cisco Ace, Cisco N1K, N7K, N5K, Compelant storage, Middleware, HPSA, HPNA, HPOO, Vantive automation

 

 

Education               

ITT Technical Institute, Earth City, MO. (June 2008 - September 2010)

Bachelors of Science in Information System Security

·  4.0 GPA

·  National Technical Honors Society

 

Associates of Applied Science Computer Network Systems (January 2003 - December 2004)

·  Graduated with Honors in the Associates program

·  National Technical Honors Society

·  Student Council member

 

 

 

Certifications

·  Windows Server 2008, Server Administrator

·  TS: Configuring Windows 7

·  TS: Windows 2008 Application infrastructure Configuration

·  TS: Windows 2008 Active Directory Configuration

·  TS: Windows 2008 Network Infrastructure Configuration

·  MCITP

 

 

Work Experience      

Savvis Communications, St Charles MO. 2012-Present

Cloud Solutions Architect

·  Design Cloud Solutions

·  Designing DR solutions

·  Partner tool integration

·  Implement Cloud solutions

·  Testing and maintain the Cloud environments

·  Project management

·  Troubleshoot design implementation issues

2011- 2012

Sr. Cloud Engineer (Tier 4 Support)

 

·  Trouble Shooting and maintaining all applications in skill summary

·  Trouble Shooting and maintaining all Operating Systems in skill summary

·  Maintaining the network for VPDC Cloud product

·  Trouble shooting and maintaining Automation for Open, dedicated, and VPDC Cloud products

·  Training new employees

·  Participating in migrations and special production projects

·  Technical Documentation

·  Working with Solutions consulting to integrate new customers environments into Cloud solutions

·  Working with CSP’s and Project managers to resolve complex issues with customer migration to Savvis Cloud products

·  Working with new customers to design and modifying their environment within the cloud environment

2010 –2011

Hosting Service Engineer (Tier 3 support)

·  Trouble Shooting and maintaining all applications in skill summary

·  Trouble Shooting and maintaining all Operating Systems in skill summary

·  Training new employees

·  Participating in migrations and special production projects

·  Technical Documentation

·  Customer service                        

2006 - 2010

Incident Response Specialist (Tier 3 support)

·  Trouble Shooting and maintaining all applications in skill summary

·  Trouble Shooting and maintaining all Operating Systems in skill summary

·  Training new employees

·  Participating in migrations and special production projects

·  Technical Documentation

·  Customer service

·  Trouble shooting and maintaining OCC and DCC Cloud Environments for Savvis 

 

 

Computer Science Corporation Hazelwood MO.

2005 - 2006 (On the Boeing account)

Computer operations (Tier 2 support):

·  Trouble Shooting and maintaining all applications in skill summary

·  Trouble Shooting and maintaining all Operating Systems in skill summary

·  Trained new employees

·  Participated in migrations and special production projects

·  Tech writing and end user communication

·  Hardware replacement and trouble shooting

·  Technical Documentation

·  Customer service