OBJECTIVE:

EXPERIENCE:

11/2010 - Present

Industry: Insurance

Principal Engineer

Principal engineer on the desktop engineering team.

-Lead engineer on enterprise deployment of Windows 7. -Built standard image used across the company using MDT and SCCM-Used SCCM ZTI to deploy Windows 7 with a Self Service portal as the front end.-Lead engineer on Citrix Xendesktop VDI implementation

5/2009 - 11/2010

Industry: Insurance

Desktop Engineering Manager

Desktop Engineering Manager for a international re-insurance firm based in Bermuda with locations in Europe and US.

-Manager of desktop engineering department, but mostly hands on with technology implementation and administration.-Lead a desktop standardization project on the desktop platform to Windows XP SP3 and Win7, Office 2007 SP2, SCCM client, Symantec clients, Patching of Windows and other software.  -Lead for Windows 7 deployment for both x86 and x64 architectures.-Main Administrator of SCCM environment, tasked to upgrade the RTM version to SP2 R3 with App-V 4.6 integration.-Packaging MSI using Adminstudio for distribution via SCCM -Maintain the Virtual Application infrastructure including sequencing and management.  Upgrade Softgrid 4.1 to App-V 4.6-Maintain Symantec SEP 11 management interface, including client upgrades, virus signature updates, virus infection reporting and mitigation.-Standardized User state to use Folder Redirection and remove Roaming Profiles, created custom solutions to roam User data not included in the GPO management.-Maintained Group Policy management, implemented GPP to address several configuration items including mapping network drives.

1/2008 - 4/2009

Industry: Computer/IT Services

Managing Consultant

Lead Consultant in the New England region for a Microsoft Gold Partner based out of Chicago, IL.

Subject matter expert for following technologies:-System Management Server (SMS) 2003-System Center Configuration Manager (SCCM) 2007.-Architecture, deployment and management of Windows Operating System including Vista, XP, 2K, Server 2003 and Server 2008.-Business Desktop Deployment (BDD) and Microsoft Deployment Toolkit (MDT) utilizing LTI methodology and ZTI with SMS/SCCM-MDOP toolset: Application Virtualzation, Med-V, DEM, AGPM, AIS, DART-Microsoft Virtualzation Technologies: Hyper-V, App-V, SCVMM 2008-Consulting for many firms in the New England area from SBS to large enterprises.Major Projects:-Contracted for MCS in a long term engagement with large insurance firm managing 50,000+ desktop's. Lead Architect/Engineer for upgrade from Windows 2000 to Vista SP1 Business Edition. Utilized MDT 2008 update1 , WAIK 1.1, SMS 2003 OSD technologies to support a LTI and ZTI deployment methodology. -Architect/Engineer of a highly customized Vista Image to support a fully managed desktop solution.  Used technologies like VBscripting, HTA, batch files, Group Policies (GPO) and answer files.-Implemented the Application Compatibility Toolkit (ACT 5.0) for the application compatibility project to support the Vista Migration project.-Engineered an image deployment process to migrate systems and users from one domain to another to support a company acquisition.-Implemented Proof Of Concepts labs for SCCM 2007, MDOP, Softgrid/App-V, MDT and Vista deployments.

5/2005 - 1/2008

Industry: Computer Hardware

Senior Systems Administrator

Senior Systems Administrator for International Semiconductor equipment maker managing enterprise infrastructure.Major Accomplishments-Implemented a worldwide Systems Management Server 2003 infrastructure.-Implemented and administrator for SMS 2003 SP2 environment, including software distribution, patch management, Operating System Deployment (OSD), Client Health Monitoring Tool (CHMT).-Implemented Microsoft's Business Desktop Deployment (BDD) Enterprise utilizing the Zero Touch Installation (ZTI) for operating systems deployment which reduced OS build time from 60mins to 15mins-Implemented an international Mcafee ePO 3.6 infrastructure to manage Mcafee VirusScan activities and security threats.-Administrator for Mcafee ePO 3.6.1 including viruses and threat assessment and performing follow-up actions to address system infections and problems, repository maintenance, reporting.-Integrated SMS functionality into helpdesk activities to increase productivity, for example: Remote tools, Hardware and software inventory data, delegated the help desk to distribute software via collections, Operating System Deployment.-Participated two large AD Domain migrations due to company acquisition and split-offs, utilized IIFP, ADC, ADMT and VBScripts to migrate servers, workstations and users.-Serve as third tier to the help desk

7/2002 - 5/2005

Industry: Education

System Administrator

Employed by Sungard Collegis Inc. a service firm based in Maitland, FL who manages the IT department at Merrimack College

Major Accomplishments-Implemented and administrator for SMS 2003 (Systems Management Server) used for software distribution, security patching, remote tools, hardware and software inventory. (Early adopter)-Lead in Desktop standardization project - Windows 95/98 to XP SP2-Packaged and distributed Office 2000/XP/2003 via SMS-Implemented and administrated McAfee's ePolicy Orchestrator 3.5 EPO-Standardized Mcafee AntiVirus products to 8.0i via SMS/EPO-Lead in Multiple NT4/2000 server/domain upgrades to Windows 2003-Engineered and distributed many SMS packages including Windows XP SP2, Office 2003, Office 2003 SP1 and many other software programs and updatesSupported Technologies-SMS 2003, MBSA, Batch files, VB Scripting with WMI, Mcafee EPO 3.5-Server 2003(DHCP, DNS, WINS, Active Directory, GroupPolicy) and Exchange 2K, RADIUS server, IIS, Virtual PC 2004, Virtual Server 2005 -Administrator of Cisco products from Catalyst switches to Wireless configuration  using CiscoWorks Wireless LAN Solution Engine -Perfigo network-based endpoint security NAP solution-Packetshaper bandwidth management-Served as 3rd tier support for the help desk

11/2001 - 7/2002

Industry: Education

System Engineer

Provided server to client support to Higher Education environmentMajor Accomplishments-Standardization of mixed POP clients to Outlook using MAPI-NT4 upgrade to Windows 2000 Server-Lead an Exchange 5.5 upgrade to Exchange 2000 w/OWASupported Technologies-Checkpoint Firewall and Cisco switches/routers-Windows NT/2000 Network OS and Exchange 5.5, Windows XP-Plan, develop, and implementing systems and networking initiatives.-Serves as 3rd tier support for the help desk, helps in resolving complicated problems and generating help desk protocols and documentation -Perform systems and networking resource analysis involving monitoring of performance, utility, availability and usability-Assists in the development and implementation of policies and procedures related to network and systems hardware and software acquisition, support, security, and backup

4/2001 - 10/2001

Industry: Internet Services

IT Specialist

Major Accomplishments-Lead in migration of Windows NT to Windows 2K Active Directory domain.-Established systems to track IT assets-Maintained enterprise Intrusion detection and antivirus solutionsSupported Technologies-Cisco Routers and switches, Datacenter/Disaster Recovery Site-Windows NT/2K, Exchange 2000, SQL 6/7, IIS 4/5, McAfee products-Windows 9X/NT/2000, Office 2000-On call 24x7 with local travel about 10%.

1/2000 - 2/2001

Industry: Biotechnology/Pharmaceuticals

System Analyst

Major Accomplishments -Lead in migration of Novell based file and print servers to Windows 2000.-Plan and Implemented a companywide Polycom video conference network.-Migrated clients from Windows 95/98 to Windows NT/2000 environment.-Planning and implementation of systems to track software licensing, hardware inventory, policies, backups and documentation. Supported Technologies-Windows 2K Servers running Exchange 5.5, SQL6, MOM 2000, SMS 2.0, IIS 4, Terminal services, Citrix Metaframe, McAfee Total Defense. -On call 24x7 with domestic travel about 25%.

EDUCATION:

5/1998

Associate Degree

Associates Degree in Computer Information Systems

Bachelor's Degree

Matriculated in the Bachelor of Science in Business Administration with a focus in Information Systems.

CERTIFICATION:

4/2012

Windows Server 2008 Certificate Number D714-0592

4/2009

Enterprise Administrator Windows Server 2008 Certificate Number B904-0492

2/2009

Server 2008 Applications Infrastructure, Configuration #B904-0490 Server 2008 Active Directory, Configuration #B904-0488 Server 2008 Network Infrastructure, Configuration #B904-0489 System Center Virtual Machine Manager 2008, Configuration #B904-0497

   Pro: Windows Server 2008, Enterprise Administrator  Microsoft Desktop Optimization Pack, Configuring (MDOP)         including tools: App-V, MED-V, AGPM, AIS, DEM, DART    Business Desktop Deployment (BDD)

70-647, 70-643, 70-648, 70-291, 70-403, 70-656, 70-624, 70-401, 70-623 70-622, 70-290, 70-089, 70-218, 70-272, 70-271, 70-215, 70-210

Microsoft System Management Server (SMS 2003) Microsoft System Center Configuration Manager, Configuration (SCCM) System Center Virtual Machine Manager 2008, Configuration (SCVMM)

Windows Server 2008 Applications Infrastructure: Configuration Windows Server 2008 Network Infrastructure: Configuration Windows Server 2008 Active Directory: Configuration