Michael Grahovac, MBA, PMP

mike@stratproserv.com925.202.5616http://www.linkedin.com/in/mikegrahovac

 

Strategic It Account Executive Manager | Master IT Architect

Entrepreneurial IT executive with

-        Excellent client management skills with keen sense for new business and follow-on revenue development.

-        Fortune 500 industry experience in finance, insurance, professional services, telecommunications, health care, and retail.

-        Expertise aligning resources, business processes, systems, and cultures to achieve strategic objectives across organizational and international boundaries including London, England; Jeddah, Saudi Arabia; Sydney, Australia; and Rio De Janeiro, Brazil.

-        Successful track record of creating innovative solutions and proposing implementation plans, managing teams, vendors, politics and technology, and building relationships to ally principals involved.

Program & Project Management of Strategic Planning | Marketing & Product Development

Organization & Business Process Design | Business Process Outsourcing & Business Process Management

IT Systems & Application Architecture Design and Infrastructure Integration

 

Selected Accomplishments

HEALTHCARE

Principal Analyst for Major University Medical Center

-        Provided technology direction and IT infrastructure strategy during 5-year State of Kansas budget planning by establishing data warehouse strategy, rationalizing redundant help desks, providing disaster recovery and continuity planning, and defining outsourcing service level management and contract agreements.

-        Proposed high-level architecture recommendations to support international telemedicine, online nursing curricula, and intranet growth.

-        Re-engineered existing telecommunication business processes by implementing central office system for telecomm and IP networks supporting Kansas City and Wichita Medical Centers.

Senior Systems Engineer, U.S. Air Force Contractor

-         Coordinated system and software solution architecture, providing training and project management skill transfer.

-         Strategized with operational and business teams to identify opportunities and move towards standards to drive synergy and cost savings, and create strategy maps and commitment timelines with engineering and management to move business towards target state SOA architecture.

-         Managed external vendor and performed Health Care SME role, capturing UML requirements in Visual Paradigm, and scrum, managing Agile development in VisualStudio using C#, .NET and Cachè on Windows Server 2003 and Vista / Office 2007.

Healthcare Infrastructure Project Manager

-        Managed pre-architected solutions using SO competency OS engineers and SAs doing KT to GDC SAs via server build checklists and resource planning sheets.

-        Implemented Oracle RAC on p770 using VIO and EMC storage technologies, coordinating storage architecture collaboration using Oracle RAC / EMC / IBM combined vendor storage team.

-        Established WMB / WMQ currency process while upgrading to v7 via Agile methodology, establishing repeatable currency model.

-        Engaged COU GDC resources to supplement SO AIX competency and free up SO WME competency.

RETAIL

International Retail Systems and POS Senior Project Manager

-        Identified $3.8M in consulting revenues through account-based marketing research and proposal development.

-        Added 2 project managers to account through opportunity discovery, relationship-based consulting, and extended business analysis contractor engagement through delivery excellence.

-        Designed and implemented POS tax and regulatory compliance projects, supporting 150+ stores in Brazil.

-        Provided leadership and teaming across planning, legal, technology, and international business units to reach project goals.

 

Selected Accomplishments (Continued)

Retail Distribution Industry Account Integration Architect

-        Designed overall architectures with separate business needs into functional components assigned to competency tower architects to complete the solution. RFS interface with competency group IT architects.

-        Led technical integration for selected areas on account and SE-SI account architecture development, leading to formalized account architecture management system.

Retail Distribution Industry Transition Mid-Range Architect

-        Interpreted SO deal requirements from engagement documentation, using method adoption to combine TeamSD and T&T method & RACI to complete requirements traceability, architectural deliverables, and solution review.

-        Originated IBM SO Access and Tools infrastructure solution design, coordinating with transition architects, tools architects, VMWare architect, and Citrix architect to document mid-range ASD, VMware ASD, and Citrix ASD.

FINANCE

Systems Consultant / Senior Support Analyst

-         Aligned business processes and systems functionality with executive level strategies, supporting mutual funds, stock transfer, insurance and annuities, 401-k administration, banking, and construction management industries.

-         Managed blended vendor / client / provider teams, implementing image-enabled workflow located in USA, United Kingdom, Saudi Arabia and Australia, N-tier client server environments including OS/2 clients on AS/400 servers and OS/390 line-of-business integration, and Windows 95 clients on Windows NT servers and UNIX or AS/400 line-of-business integration.

-         Sold and implemented sophisticated supporting technologies such as high-speed image scanning and automated indexing, optical character recognition, and optical disk storage devices. Revenues for these sub-projects ranged from $40K to $2M.

-         Accepted numerous assignments to provide on-the-job training for systems consultants and support analysts, providing breakthroughs to jump-start stalled implementations, and developing new clients, new products, and services.

-         Led high-level problem determination and coordinated client and vendor resources to execute problem resolution by training, coaching, and mentoring support analysts and systems consultants in US, United Kingdom, and Australia, and interpreting organizational policies, procedures, and goals to international associates.

-         Presented, and led team that created proposal for $1.4M customer relationship management system for Sprint Publishing & Advertising by defining new architecture, business processes, and image enabled workflow system integrated in geographically distributed computing environment.

International Banking Industry Transition Mid-Range Architect

-        Coordinated integration of solution designs across Open Systems, Storage, and SCMB architecture towers.

-        Collaborated with network architect, tools architect, VMWare architect, Wintel SME, and Unix SME to complete builds.

-        Used SE-SI method and ARC-100 documentation to increase collaboration among architects and SMEs.

MANUFACTURING

Application Engineer / Engineering Coordinator / AutoCAD Operator

-        Negotiated design solution with Energy International, Cleveland Bridge, and Bechtel Construction that led to sale of $4M aluminum smelter ventilator system in Manama, Bahrain.

-        Engineered design and build of multi-million-dollar rooftop ventilation devices, supporting nuclear, power and process, and manufacturing industries worldwide and US Postal Service facilities nationwide.

-        Directed team of engineers, designing intelligent part number for AutoCAD system integrated with MRP II.

-        Coordinated 7 plants in US and Canada to re-engineer and design new products and production processes.

-        Managed value analysis and cost reduction studies in engineered-for-manufacture rooftop vents, skylights, and access hatches, driving cost reduction and increasing profitability for extended product lines.

-        Used excess capacity and re-designed sub-assemblies to fit competitor's product in market where Ruskin did not compete, writing legal agreement and successfully presented combined design for Factory Mutual approval.

-        Coordinated nuclear containment As-Built drawing archive with Nuclear Regulatory Commission inspection requirements, passing on-site NRC inspections and generating positive NRC relations going forward.

Automotive Industry Manufacturing Infrastructure Architect

-        Coordinated RFS solution designs across Open Systems, M/F, iSeries, Storage, and SCMB architecture team. Designed overall architectures with separated business needs into functional components assigned to IBM competency tower architects to complete the solution.

 

Selected Accomplishments (Continued)

-        Collaborated with Custom Solution Group to drive following large SO RFS opportunities:

*    Enterprise Monitoring: Enabled Honda to move off Honda application monitoring solutions and onto IBM ITCAM.

*    Honda De Mexico Plant Buildout: Enabled Honda to build emerging market models in modern manufacturing environment.

*    Honda Canada DC Move to HDC: Enabled Honda to reduce M/F operations cost and get improved support at HDC.

TELECOMMUNICATIONS

Service Delivery Manager at IBM for Sprint Nextel Merger & Embarq Spin-off

-        Managed $5.983M corporate center ERP / SCM development and 24-7 infrastructure support account for DPE, resulting in extended contract and increased leadership responsibility to include account management.

-        Increased brand participation by resourcing 2 Brazil DBAs through IBM Global Services.

-        Performed roles of CMMI Level 3 change leader, business line manager, and project service delivery manager while meeting IBM@Sprint requirement of achieving CMMI Level 3 in PeopleSoft area.

-        Designed financial accounting system architecture and defined implementation plan for Sprint Nextel merger and Embarq spin-off, leading and supervising blended team of 23 IBM associates in Bangalore, India, 10 IBM associates in Overland Park, Kansas and 3 – 5 Sprint Nextel employees.

-        Performed PeopleSoft administrator role, overseeing batch processing, Tuxedo transactions, and WebLogic servers, managing PeopleSoft package and PeopleTool upgrades, and migrating PeopleSoft Internet Architecture to VMware server implementation.

-        Coordinated 24x7 support for DB2 / z OS, PeopleSoft Internet Architecture, Test-Dev-Break / Fix-Prod, and reporting environments. Turned account key performance indicators from red to green for 1st time.

Wireless Carrier Project Manager for Shared Services

-         Managed relationships with competing staff-level officers, gathering requirements, scoping, planning, and implementing strategic projects at nation’s 3rd largest wireless carrier.

-         Scoped and architected solutions for project cost / ROI in CEO portfolio management including ML-based architecture for $35M wireless affiliate BSS-OSS integration and CDMA fixed-wireless rollout to 5 test markets across USA.

-         Managed $16M provisioning, billing, business portal, inventory, and customer care project for 14 wireless affiliates with 1.2K Citrix users in 130 retail stores nation-wide, completing project on time, 50% under budget, saving Sprint PCS $4.75M per year, reducing churn, and enabling affiliates to immediately break sales records.

-         Captured data for 3.5K towers by survey and legacy extraction, designed AutoDESK MapGuide-Oracle-ColdFusion architecture, and directed development of an Oracle application used to track towers and lease tower space through secure, GIS-enabled web site at www.sprintsitesusa.com.

Wireless Web Application Development Manager

-         Advised marketing and product development team to guide product functional and non-functional requirement specifications, architect new supporting applications, and design integration into wireless network and IT environments.

-         Led and directed 35 – 50 project managers, programmers, and analysts to scope, plan, design, develop, and implement IT projects to support wireless web and location-based services using Java and SDLC; introduced RUP.

 

Professional Experience

STRATEGIC PROFESSIONAL SERVICES LLC., Lawrence, KS2002 – Present

Owner / Independent Consultant

 

IBM, Bentonville, AR2011 – 2015

Integration Architect2012 – Present

Project Manager2011 – 2012

 

UST GLOBAL, Aliso Viejo, CA2010

Senior Project Manager

 

SPRINT PCS, Overland Park, KS1999 – 2002

Wireless Web Application Development Manager2001 – 2002

Project Manager1999 – 2000

 

Additional Related Experience

KANSAS UNIVERSITY MEDICAL CENTER, Kansas City, KS

Principal Analyst

 

DST SYSTEMS, INCORPORATED

Systems Consultant / Senior Support Analyst

 

UNIVERSITY OF MISSOURI AT KANSAS CITY

Architectural Aide

 

RUSKIN MANUFACTURING, INCORPORATED, Grandview, MO

Application Engineer / Engineering Coordinator / AutoCAD Operator

 

IBM Training

-         Planning Agile Project Releases and Iterations, 2015

-         DesignLine / Agile for Product Management & DevOps, 2015

-         Custom Private Cloud, Cloud Managed Services & SoftLayer, 2014

-         CAMSS Challenge, 2014

-         Demystifying Analytics and Big Data – Business Analytics, 2013

-         The Open Group – The Impact of Big Data on the Enterprise, 2013

-         GTS Strategy Consulting – Using EA Assets, 2013

-         Core Consulting: Global Blue Consulting, 2012

-         Cloud Application Innovation: Tech Intro to Cloud Computing, 2012

-         Using Team Solution Design, 2012

 

Certifications

-         The Open Group Master IT Architect Certification, 2014

-         IBM Architect Certification, 2014

-         Project Management Professional Certification, 2013

 

Seminars

-         PMI St Louis – Chapter Risk Management – (Author & Presenter), 2013

-         The Open Group Philadelphia 2013 Risk Track Speaker, 2013

-         PMI NWA – Chapter Leading Groups – (Author & Presenter), 2011

-         PMI Workshop – Understanding Risk Management (Author), 2009

 

Education

-         Master of Business Administration (MBA), Rockhurst University, Kansas City, MO

*    Areas of Emphasis: Leadership & Marketing

-         Bachelor of Science (BS), Computer Science, University of Missouri at Kansas City, Kansas City, MO

*    Areas of Emphasis: Object-Oriented Software Engineering, 16 hours of programming using CASE tools, 6 hours computer architecture, 3 hours each of programming language design, DBMS, and operating system / processor utilization