Raymond N. Lopez

1740 S. Ammons St.

Lakewood, CO 80232

(720) 412-5773

rlopez025@aol.com

_______________________________________________________________________

 

Career Objective: To obtain a position as a Customer Service Representative while embodying the definition of world class Customer Service and displaying such to all clients in person or over the phone.

 

Education

2013                                                     Emily Griffith Technical College (Phlebotomy Certification)

2004-2008                                                                                                   Green Mountain High School

2008                                                                                               Metropolitan State College of Denver

 

Employment

 

Dillard’s                                                                                  March 2013-Present

Shoes Sales Associate

Duties:

·         Assisting customers with shoe sizes, questions, selling.

As well as stocking and maintaining stock room aisles cleaning and inventory/tag making, etc.

 

 

American Income Life Insurance                                                         June 2012-August 2012

Life/Accident & Health Insurance Agent

Duties:

Ÿ         To sell life insurance to customers whether Whole life or Term life, review and service policies as well as provide any customer service needs to policy holders. Work with computer programs daily as well as filling out applications, esignatures, and other electronic forms.

 

 

Adecco Technical Staffing (Xcel Energy-Contract)              September 2011-May 2012

GIS/AutoCAD Drafter

Duties:

Ÿ         To use data in Microsoft Excel format to translate the data into Small World/GIS mapping program to reflect the visual specifications as per data. Managing and handling company assets in a Geographic Information System.

Ÿ         Transfer Inventory

 

Aerotek Staffing/Coorstek/ Coors Distributing                            August 2010-April 2011

Laborer/Merchandiser

Duties:

Ÿ         Kiln work manufacturing military equipment

Ÿ         Merchandising installing and maintaining point of sale materials for key accounts

Ÿ         Responsible for assigned company equipment and tools

 

Lowe’s                                                                                                     March 2010-July 2010

Customer Service Representative

Duties:

Ÿ         Assist customers and perform tasks according to customer needs

 

Spring AT&T/Spring Mobile                                                        July 2008-January 2009

Wireless Consultant

Duties:

Ÿ         Troubleshoot and resolve customers cellular issues

Ÿ         Manage rate plans, features, and accounts through company database

Ÿ         Assist and sell wireless phones and other special purchases

 

Safeway Stores Inc.                                                                             April 2006- December 2007

Courtesy Clerk/ Customer Service

Duties:

Ÿ         Assist customers with any needs or finding products

Ÿ         Manned and Maintained grocery carts on lot

Ÿ         Run Customer Service booth as well as cash registers, and utilizing various

      sales related equipment

 

I am proficient in all MS Office applications and many industry related applications

 

Community Affiliations

Ÿ         Alameda Junior Baseball League Coach

Ÿ         Tri-Sport High School athlete: 4-year Letterman

Ÿ         Volunteers of America - Paint for Seniors

Ÿ         2008 DECA (Regional Qualifier 2006-2008)

Ÿ         9 News Health Fair volunteer

Key Attributes

Professional, Punctual, Respectful

Wide range of Customer Service experience

Ability to work with all personality types

Positive attitude, High energy for learning, Advancing and Coachable

Team Oriented

 

Licensures/Certifications     

Colorado Licensed Agent/Producer in Life Accident & Health Insurance

Emily Griffith Technical College Certified Phlebotomist.