Navata Patibandla

908-917-7755

patibandla.nav@gmail.com

 

 

Professional Summary

 

·               8 years of experience as an IT Professional in Development, Testing and Implementation of Enterprise applications.

·               Around 6 years of experience in Salesforce.com as Developer.

·               Certified FORCE.COM Developer.

·               Proficient in developing Apex Classes, Controllers, Custom Controllers, Controller Extensions, Triggers.

·               Excellent Work experience in developing user interface using Visualforce Pages and Components.

·               Professional in SFDC configurations like creating Profiles, Roles, Users, Security and Sharing Rules, Page Layouts, Email Templates, Validation Rules, Approval Process, Workflows (Tasks and Actions).

·               Extensive experience working with Reports and Dashboards to track productivity and performance of business centers and their sales teams.

·               Hands on experience with data migration tools Import Wizard, Apex Data Loader, Jitterbit Cloud Data Loader and Informatica Cloud Data Loader for Salesforce.

·               Strong Integration and Implementation experience of Froce.com apps like Dupeblocker and

Cameleon CPQ.

·               Experienced in integrating Salesforce CRM with external systems like SAP using SOAP Web Services and Metadata API using Eclipse.

·               Excellent programming skills and development experience with JAVA, J2EE, Servlets, JSP, MVC, JavaScript and JDBC.

·               Strong Database (RDBMS) knowledge in writing SOQL and SOSL on Workbench, Functions, Stored procedures, Triggers and Views in Oracle, SQL, PL/SQL.

·               Excellent working experience and knowledge on all phases of the Software Development Life Cycle (SDLC) using Agile and Scrum methodologies.

·               Highly Self-motivated with Can-Do attitude, Quick Learner with Proven Leadership Qualities.

·               Excellent verbal/written communication skills and strong analytical abilities & can perform well both independently and as a team.

 

Technical Skills

Salesforce Technologies	Apex, Visual Force (Pages, Components& Controllers), Triggers,      SOQL & SOSL.
Salesforce Tools	Force.com IDE, Eclipse IDE, Import Wizard, Apex Data Loader , Workbench, Jitterbit Cloud Data Loader and Informatica Cloud Data Loader for Salesforce
Programming Languages	Java, Servlets, JSP, J2EE, C, C++, Visual Basic, PL/SQL.
Database	Oracle 9i/10g, SQL.
Operating Systems	Windows NT / 2000 / XP / Vista, Windows Server 2000 / 2003 / 2008.
Web Technologies	HTML, XML, CSS, JavaScript, AJAX, SOAP Webservices (WSDL).
Others	MS OFFICE SUITE, Adobe Photoshop, Flash.

 

Experience

 

Celgene, Summit, NJ           August’12 – Till Date

Role: Salesforce Developer

              Celgene is one of the leading pharmaceutical companies in USA. Celgene focuses in specific and specialized therapeutic areas through the development of innovative products that improve patient's lives. As a Web-based company Celgene wanted a cloud based CRM solution that would eliminate ongoing maintenance and expensive customization.

Roles and Responsibilities:

·               Interacted with various business user groups to perform detailed analysis of business and gather technical requirements.

·               Worked on Salesforce configurations by creating PageLayouts, Formulafields, Tabs, Master-Detail relationships and Lookup fields as per the Business requirements.

·               Taken part in customization of standard objects like Accounts, Contacts, Leads and Opportunities.

·               Developed web-to-lead functionality which directs leads from web to Sales force.

·               Customized SalesForce.com applications on Force.com IDE as Eclipse Plugin, Visualforce and Apex as per customer requirements.

o Developed several Visualforce Pages to implement User Interfaces for custom and standard objects.

o Developed Custom Controllers and Controller Extensions to implement controllers.

o Developed Apex classes to implement the business logic as per requirements

o Developed before and after Triggers to update data based on requirements

o Developed several Apex Test Classes to fulfill code coverage.

·               Involved in maintaining security of User accounts, User roles, User profiles, Field and Record level, Content folder rights, Groups, List view rights.

·               Created Workflow rules, Validation rules, Sharing rules, Escalation rules, Lead assignment rules, Auto-assignment rules, Approval processes, Field Updates and Email templates.

·               Worked with SOQL & SOSL queries using Workbench within governor limits to store and download the data from Salesforce.com platform database.

·               Worked on developing and customizing Reports and Dashboards based on the mentioned criteria.

·               Installed and Integrated force.com apps like Dupeblocker and Cameleon CPQ .

·               Involved in integration with external system on SAP using SOAP Webservices.

·               Performed Unit Testing, Integration Testing and System Testing.

·               Implemented collaboration for clients business using Salesforce to Salesforce.

·               Frequently interacted with client for solving reported Functional and Technical Issues at UAT and Support phase.

·               Worked with Production and Customer Support teams to create Business and Technical Requirement documents, performing the roles of Salesforce.com Developer and Functional Consultant.

·               Taken part in the preparation of Standard Application User manual and Conducting Training Sessions.

·                          Conducted Knowledge transfer sessions with in and outside the Team.

 

Environment: Saleforce.com, Force.com, Apex, Visualforce (Pages, Component & Controllers), WSDL, SOAP, Java Script, CSS, Workflow & Approvals, Custom Objects, Custom Tabs, Reports and Dashboards, Salesforce to Salesforce, Email Services, Data Loader, SF Explorer and Eclipse IDE Plug-in.

 

 

 

 

 

Health Stream Inc., Nashville, TN           January ’12 – August ’12

Role: Salesforce Developer

Health Stream is a leading provider of research and learning solutions for the healthcare industry. As a Web-based company, Health Stream wanted a cloud based CRM solution that would eliminate ongoing maintenance and expensive customizations. Software-as-a-service (SaaS) solutions are used by healthcare employees in U.S for training and learning management, talent management, performance assessment, credentialing and managing simulation-based programs.

Roles and Responsibilities:

·               Taken part in identifying, planning and implementing new Salesforce.com features and functions (New screens, workflow, force.com objects, and reports, apex code) to meet business requirements.

·               Created User Accounts, Roles, Public groups, Role hierarchies, sharing rules, Field and Record level permissions to manage sharing access among different users.

·               Used Force.com developer toolkit to develop custom business logic using Apex Classes, Custom Controllers, Controller Extensions and Triggers.

·               Intensively worked on standard objects like Leads, Accounts, Contacts and Contracts.

·               Customized homepage by creating various Custom Components and Links.

·               Created Visualforce Pages to organize custom fields, custom links, related lists, and other components as per organization requirements

·               Created workflow rules and defined related tasks, Email alerts, and field updates.

·               Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.

·               Migrated data Jitterbit Cloud Data Loader and performed SOQL and SOSL operations using Force.com App called Workbench.

·               Created several Reports and Dashboards to track the performance and growth.

·               Developed Test classes and executed the code within the Governerlimits.

·               Worked with Salesforce premier support to short list the technical challenges and governor limits

·               Performed Unit Testing, Integration Testing.

·               Involved in solving the issues posted in System Testing and UAT Testing.

·               Addressed the Functional and Technical Issues reported from client side.

·                          Taken part in the weekly status meetings and solved reported maintenance issues.

Environment: Saleforce.com platform, Force.com developer Tool Kit, Apex, Visualforce (Pages, Component & Controllers), Custom Objects, Custom Tabs, Java Script, CSS, Workflow & Approvals, Reports and Dashboards, WebServices, Data Loader.

 

 

MetLife, Somerset, NJ August ’10 – December ’11

Role: Salesforce Developer

MetLife Insurance has one of the largest Sales force CRM for users in Call Centre, Sales, Credit and Operations team Implementations. MetLife needed solution with unlimited scalability for end to end new Insurance applications and wanted high degree of flexibility to accommodate dynamic changes in market place. It also required solution to be clearly cost effective and to deliver quick ROI returns.

Roles and Responsibilities

·               Involved in Analysis, Documentation of functional and non-functional requirements.

·               Used Eclipse IDE for Design and development of Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application.

·               Developed Work flow rules, Time Dependent Action Triggers, Email templates to implement the business logic.

·               Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.

·               Customized standard objects like Leads, Accounts, Contacts, Opportunities, Cases and Solutions.

·               Created several Web-to Lead forms based on the customer requirement.

·               Created Email templates and Inbound Emails using Visual force for the clients and customers.

·               Created Approval process, workflow rules, validation rules, sharing rules, escalation rules, lead assignment rules and auto-assignment rules based on the business requirements.

·               Implemented data security at User Profiles and Roles, Field level, Record level.

·               Used DataLoader for loading the Data which automates Export/Import of Salesforce and Force.com data between databases & Files.

·               Customized several Reports and Dashboards to the track usage for productivity and performance of business centers and their sales teams.

·               Involved in Data Transformation and Data Cleansing activities while transferring the data.

·               Configured Role based Authorization on Object/Field Level.

·               Implemented web- to-case functionality to improve the tracking of cases.

·               Performed Unit Testing, Integration Testing and System Testing.

·               Interacted with the Salesforce.com premium tech support team on a regular basis and solved the Functional and Technical Issues reported by the customer.

Environment: Saleforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Data Loader, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

 

 

JP Morgan Chase, Chicago, IL                  June ’09 – July ’10

Role: Techno functional Consultant

JP Morgan Chase required a customer service and workflow solution to streamline its outsourced operations and illuminate its call center data. Chase selected Salesforce CRM Professional Edition for its dashboards, reporting, and intelligent routing capabilities. It is focused on Cloud Computing and SaaS technologies

 

Roles and Responsibilities:

·               Worked with the production team for gathering requirements throughout the planning and implementation.

·               Created UI for new application and Apex Packages for different MSPR Applications on Salesforce.com

·               Developed custom objects, custom reports and configured the Analytic Snapshots to dump the data on regular basis for sales performance and lead generation statistics.

·               Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·               Developed Visualforce pages using Standard and Custom Controllers for custom and standard objects.

·               Involved in the customization of standard objects like Leads, Accounts and Cases.

·               Created various workflow rules using Tasks, Email alerts, Field updates and Outbound Messages

·               Involved in creating Validation rules, Sharing rules, Lead assignment rules, Escalation rules, Auto-assignment rules, Approval processes and Email templates.

·               Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules.

·               Created various Reports and Dashboards based on the Business requirements.

·               Performed functions like periodic data cleaning and administered custom objects, workflow and campaign management.

·               Involved in the debugging, testing and designing of database. Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems.

·               Performed Unit Testing and Integration Testing ,System Testing and UAT

·               Worked as a techsupport team member and reported the Customer Issues.

Environment: Force.com platform, Apex, Visual Force, Workflow and Approvals, Reports, Custom Objects, Tabs, JavaScript, Eclipse IDE Plug-in.

 

 

 

Equifax Inc., Alpharetta, GA                                  October ’08 – May ’09

Role: Salesforce/Java Developer

Compliance Data Center – GreyCon (CDC-GreyCon) which is used to enter information about people or business into oracle database. The information sources are various news channels, papers and agencies. It is used to read the raw data from various agencies and save the entered information from Data analyst into oracle database.

Roles and Responsibilities:

·               Interacted with the Business/Technical Architect to obtain the specific system requirements and in understanding the functional flow

·               Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·               Developed Visualforce pages using Standard and Custom Controllers for custom and standard objects.

·               Involved in developing Custom objects, custom reports as per project requirement.

·               Developed the presentation layer using JSP and Servlets with Eclipse IDE.

·               Developed Servlets, which support the GUI for retrieving and updating the form elements of Stock Purchase and Restricted Stock products.

·               Responsible for creating views, triggers and tables.

·               Involved in writing Test cases and Performance testing documents.

·               Involved in defect tracking, fixing and enhancements and deployment.

·               Provided direction and guidance to the team for implementing change requests / enhancements.

Environment: Force.com platform, Apex, Visual Force, Eclipse IDE Plug-in, Java, JSP, Servlet, JavaScript, HTML and CSS.

 

 

Four Soft, Hyderabad, India         March ’06 – August ’08

Role: Software Engineer

4S eLog built on the modern technology platform - J2EE, covers the logistics environment from factory to consumer and allows multiple warehouses and multiple clients to be managed from within a single environment. 4S eLog tracks goods in real-time as they are ordered, received, stored, shipped and delivered. It empowers you and your customer to make informed decisions that maximize customer service, Inventory accuracy and worker productivity through advanced Warehouse Management methods.

Roles and Responsibilities:

·               Developed Servlets and Java Server Pages (JSP).

·               Developed PL/SQL queries to generate reports based on client requirements.

·               Developed User- Interface screens involving Servlets, JSP and JavaScript.

·               Used Java Script validation in JSP pages.

·               Coded JDBC calls in the servlets to access the Oracle database tables.

·               Enhancement of the System according to the customer requirements.

·               Developed Apex Classes, Visualforce Pages and Triggers to meet various functional needs in the application.

·               Created various workflow rules using Tasks, Email alerts, Field updates and Outbound Messages

·               Created custom page layouts, search layouts to organize fields, custom links, related lists on a record detail and edit pages.

·               Created test case scenarios for Functional Testing.

·               Helped design the database tables for optimal storage of data.

·               Responsible for Integration, Unit testing, System testing for all the phases of project.

·               Provided production support for the application and co-ordinate with cross functional teams

·               Prepared final guideline document that would serve as a tutorial for the users of this application.

Environment: Java, XML, Servlets, J2EE, JDBC, Oracle 9i, PL/SQL, HTML, JSP,   CSS, Java Script, Tomcat, Force.com, Apex, Visualforce and Eclipse IDE Plug-in.

 

Education

Bachelors in Computer Science, ANU, India.