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Solution
Architect / Sr. Consultant ● Coastal Cloud ● Palm Coast ●
FL ● Aug 2013 – Pres.
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Played a major role as employee #3 of Coastal Cloud,
building the company to 80 employees, 90+ clients, and over $12 million of
annual revenue in 24 months.
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Managed 20+ Salesforce Sales Cloud implementations from
start to finish requiring the analysis of business processes, developing
system level requirements, configuring the platform, migrating data, and
training end users on system operations.
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Lead Solution Architect for several multi-million dollar
projects where we were able to reduce costs and timelines by utilizing
click-to-configure applications (Visual Flow, Process Builder, Workflow,
Validation Rules) instead of complex custom code.
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100% client satisfaction on Salesforce implementations
and customizations resulting in several long-term contracts to provide
continual Salesforce system administration support.
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Extensive knowledge of Salesforce configurations
including custom objects, custom fields, workflows, visual flow, process
builder, validation rules, reports, dashboards, custom buttons,
web-to-lead, approval processes, and Visualforce pages.
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Experience conducting large-scale data migrations that
required thorough data analysis, the cleansing of data, and the
deduplication of data using advanced ETL tools (People Import, Demand
Tools, Jitterbit, Dataloader.io, Dupe Blocker, etc).
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Researched, implemented, and configured several
applications from the Salesforce App Exchange including EchoSign, Marketo,
Marketo Sales Insight, Hubspot, Click Tools, Sales Console, Conga Composer,
Conga Conductor, Toutapp, Outreach.io, Fast Call, Form Assembly, Datahug,
and several other applications..
President
● A 2 Zee Games LLC ● Mar 2011 – Present
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Lead a small ownership team in the acquisition of an
Excelerate Labs backed software start-up that develops educational
applications for mobile devices, which became profitable within the first
year of ownership.
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Utilized Adobe Photoshop, Adobe Illustrator, and
GameSalad to develop several education applications for the Apple and
Android markets including Balloon Academy, Piggy Math, and ABC Animal
Puzzles.
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Managed several different social media channels for the
company, including Facebook, YouTube, and Twitter, to promote the mobile
educational applications and to engage the customer base.
Project
Manager ● General Atomics Aeronautical ● San Diego ● CA ● Sep 2006 – Aug
2013
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Successfully managed several projects from inception to
deployment, with the responsibility of crafting proposals to respond to
Request for Proposals (RFP), developing Statement of Works (SOW), Work
Breakdown Structures (WBS), and Integrated Master Schedules (IMS).
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Accustomed to communicating with external clients to
identify business opportunities, to develop customer specific solutions,
and to ensure product requirements are well defined, products are
accurately scoped, and to ensure product schedules are achievable.
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Extensive experience utilizing Microsoft Project and
web-based project collaboration tools to manage complete product lifecycles
including project initiation, project planning, project execution, and
project closeout.
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Developed several macros for Microsoft PowerPoint that
were key to automating a significant portion of the daily intelligence
production effort, resulting in a 40% increase in production output for the
program.
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Created and maintained the standard operating procedures
(SOP) and all training material for a $100 million dollar program, while
ensuring that all personnel were adequately trained prior to operating the
system.
Imagery
Intelligence Analyst ●
United States Army ● Oct 2002 – Oct 2006
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Delivered over 1,000 system administration training
hours for the U.S. Army’s Common Ground Station (CGS) and Joint
Surveillance Target Attack Radar System (J-STARS) programs.
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Lead a team in developing test plans and conducting
assessments of all new CGS software baselines to ensure that the software
met the quality assurance and quality control standards of the U.S. Army.
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