From: route@monster.com
Sent: Monday, August 15, 2016 3:50 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: Jitterbit
This resume has been forwarded to
you at the request of Monster User xapeix03
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HiteshHegde hitesh.hedge04@gmail.comPhone: 9725342076 Professional Summary: §
Over 8+ years of IT experience in
all phases of Software Development Life Cycle (SDLC) which involves
requirement gathering, requirement analysis, design, development,
implementation & enhancement of projects in SalesForce.com and Java
technologies. §
Experience in SFDC development
using Visual Force Pages, VF Components, Apex Classes, Custom Controllers,
Controller extensions, SOQL, SOSL, MVC architecture and Force.com IDE. §
Experience in designing of Reports
and Dashboards according to the business needs and awareness on governor
limits for a multi-tenant environment. §
Hands on experience in Creating
Roles, Profiles, Email Services, Page Layouts, Workflow Actions and Approval
Processes. §
Experience in implementing
Web-to-Case, Email-to-Case to generate cases for Case objects. §
Experience in implementing
Web-to-Lead to generate leads for Lead objects. §
Experience in customizing the User
Interface of Sales Force CRM using HTML, AJAX, JQuery and Java Script. §
Experience working with
SalesForce.com Sandboxes and Production Environment. §
Experience in migration/Deployment
using Changesets, Force.com IDE for Eclipse and ANT migration tool. §
Proficient in Data Migration from
Traditional Applications to Sales force using Import Wizard and Data Loader
Utility. §
Detailed knowledge and experience
on SFDC CRM business processes for automation. §
Excellent knowledge in customizing
standard objects like Accounts, Contacts, Opportunities, Products, Price
books, Cases, Leads and Campaigns as per requirement. §
Involved in developing Custom Web
Services for handling inbound requests and outbound calls to external Web
Services. §
Expertise in creating custom
reports and analytic snapshots. §
Involved in Data Integration and
Migration by using Force.com Apex data loader, web based import wizard and
Jitterbit Data loader. §
Experience in SFDC Integration
using Web Services API and Apex Programming, Salesforce.com Service Cloud
expertise. §
Experience in writing Apex Test
classes to achieve 75% code coverage before deploying the code to
production. §
Understanding of the SFDC data
model, Building custom objects from schema builder and managing fields,
building master - detail and lookup relationships according to the
requirement. §
Good knowledge on security &
sharing settings and delegated administration. §
Knowledge of WSDL, SOAP API, REST
API, call outs, Batch and Schedule Apex Programs. §
Excellent Communication and
Problem solving skills and ability to think out of box and delegate
effectively and motivate team members and help them to achieve on-time project
completion. § A
team player with effective interpersonal and communication skills, adapt at
building productive relationships and building rapport with a diverse set of
individuals. Technical skills:
Work Experience: SFDC Developer GM Financial-Horsham, PAJan 2014 to Present Description: General Motors Financial Company, Inc. is a
financial services arm of General Motors. The company is a global provider of
auto finance. The company provides retail loan and lease programs through
auto dealers for customers across the credit spectrum. The firm operates
nearly 20 credit and customer service centers throughout the US. GM acquired
most of the international auto finance business of Ally Financial. Responsibilities: §
Customized work flow
implementation using SFDC standard objects such as Leads, Reports,
Dashboard. §
Creation of Summary reports,
matrix reports, dashboards. §
Developed Apex Classes, Pages and
Triggers to achieved business required which were not possible out-of-the
box. §
Work with teams throughout the
organization to improve their workflow and grow Sales force with business
needs and tasks. §
Develop validation rules to
prevent bad data from being entered. §
Create workflow to update fields
or send email alerts as appropriate. §
Setup new objects and implement
appropriately to handle new business needs. §
Requirement generation by meeting
with the customer interaction team. §
Involved in Salesforce.com
application and customized apps to match the functional needs of the client. §
Migration of data from Microsoft
Excel to Sales force using Import Wizard. §
Created page layouts to organize
fields, related list and other details on a record detail and edit page. §
Implementation of Sales force
principles to create custom fields of types pick lists, dependent pick lists,
lookups, junction objects, master details relationships, validation and
formula fields. §
Customized work flow
implementation using SFDC standard objects such as Leads, Reports, Dashboard. §
Creation of Summary reports,
matrix reports, dashboards. §
Work with teams throughout the
organization to improve their workflow and grow Sales force with business. §
Create workflow to update fields
or send email alerts as appropriate. § Setup
new objects and implement appropriately to handle new business needs. Environment: SalesForce.com CRM Application Platform, Apex
Language, Visual Force, HTML, JavaScript, Custom Objects, Tabs, Page Layouts,
Workflows, Approval Processes, Email, Messaging, Dashboards, Reports,
Eclipse, Sandbox, Production environment. Sales force Developer ICANN, Playa VistaApril 2012 to Dec 2013 Description: The ICANN is a nonprofit
organization, organized from the Secretary of State of the State of
California in the U.S. that is responsible for coordinating the maintenance
and methodologies of several databases, with unique identifiers, related to
the namespaces of the Internet - and thereby, ensuring the
network's stable and secure operation. Most visibly, much of its work has concerned the
Internet's global Domain Name System, including policy development for
internationalization of the DNS system, introduction of new
generic top-level domains (TLDs), and the operation of root
name servers. The numbering facilities ICANN manages include
the Internet Protocol address spaces
for IPv4 and IPv6, and assignment of address blocks
to regional Internet registries. ICANN also maintains registries of
Internet protocol identifiers. Responsibilities: §
This project involved in
development activities of web portals and maintenance of multiple projects
associated with web TLD domains and registries. §
As a senior developer, worked as
part of scrum team in developing high priority projects and assists in
designing technical aspects of Salesforce.com for ICANN. §
Played a key role in technical
architecture decisions including development path and / or use of 3rd party
applications available in the Sales force AppExchange. §
Involved in coding to standard
established by the SFDC Development Team Builds. §
Developed and managed APEX
Classes, Controllers, VisualForce pages, CSS SOQL Triggers, Workflows
Security Modeling ETL Reports, Dashboards, and Database modeling management
(MySQL / MSSQL). §
Used JIRA in Agile / Scrum Sales
force Development. §
ImplementedSVN for code storage
and the force.com IDE for development. §
Leveraged ant migration tool to
push code to new environments or to do code refreshes. §
Assisted in setting up the first
users and key entities. (Registries, registrars &tld's). §
Created internal tables for the
use of cache in the Security Pass Phrase of a particular Registry. §
Involved high volume Distribution
list contact creation/verification activities and HTML Email Templates. §
Created Batch classes along with
controllers and also ensured unit testing was done ensuring code coverage
above the required minimum percentile. §
Created custom labels for
supporting dynamic string urls. §
Modified User Interfaces and
improvised navigation elements on the Portal Page. §
Used bootstrap as CSS framework
for better visual appearance of the TLD information of the registries. §
Also used data tables for enhanced
table sorting and filtering features of the registries list view and their
default number of records. § Used
JQuery for simple client side processing. Environment: Saleforce.com platform, Apex Language, Visual
Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java
Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email
Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in. SFDC Administrator/Developer Nihon Kohden -Irvine, CADec 2010 to March
2012 Description: This project mainly deals with automation of the
Activities (Tasks and Events), Opportunities, Accounts, Contacts, Leads and
Price books entities. It also involved the configuration of complex role
hierarchy and some enhancements in business logic, from time to time.
Implementation of security schemes was also done to reflect the structure and
needs of the company and to protect the data from unauthorized access from
outside the company and to safeguard it from inappropriate usage by the users
in the company. Responsibilities: §
Performed the roles of
Salesforce.com Administrator and Developer in the organization. §
Worked with internal stakeholders
to ensure that the configuration supports business requirements. §
Designed and developed workflow
rules, approval processes and sharing rules for the same. §
Designed and deployed custom
alerts, tasks and email templates to notify users on changes/due dates in the
customized apps. §
Collaborated in Designing,
developing, and deploying Apex Classes, Controller Classes, and Apex Triggers
in the contracts application for the email services. §
Involved in Salesforce.com
Application Setup activities and customized the apps to match the functional
needs of the organization. §
Ensured all previous CRM software
projects complied with corporate SDLC Policies and guidelines. §
Gathered requirements during
inception phase, documented and delivered functional specification documents,
and assisted architecture analysis and design. §
Responsible for developing a
system for monitoring customer service issues that was integrated into the
sales contact system. §
Used the sandbox environment for
testing and migrated the code to the deployment instance after testing. §
Hands on experience using SOQL and
SOSL Queries. §
Created Standard and Custom
Controllers and migrated to Production using Eclipse. §
Track the number of clicks on the
URL on the Standard page through Visual Force Page. §
Generated cases by making
web-service calls through REST API. §
Developed Batch job to delete the
attachments from the Notes by using Apex nightly scheduler. §
Worked on APEX programming with
Java Script in Eclipse IDE 3.4. §
Responsible for all the activities
related to configuring Data Loader; uploading data in CSV files into
salesforce.com, and checking for data integrity. § Created
unit test cases and coordinated change requests to drive the business
requirements during Integration and Testing stages. Environment: Saleforce.com platform, Visual force (pages,
component & controllers), Apex language, Data loader, Html, Workflow
& Approvals, Reports, Custom Objects, Custom tabs, Email services,
Sandbox data loading, Windows XP. SalesForce.com Developer DaVita Dialysis -Denver, COJune
2009 to Nov 2010 Description: DaVita Dialysis is implementing Sales force CRM
solution for automating the end-to-end case management system. Sales Force
CRM is deployed for nearly 3000 users in this organization. This project aims
at creating the cases, automating the creation of cases from email, creating
escalations, sub cases, approval processes, Call Scripting processes in
service cloud, security controls, routing cases and escalations to different
queues etc.
§
Worked extensively on
SalesForce.com standard objects like Accounts (Person and Business), Contacts, Opportunities,
and Cases and created custom objects, applications as per the
requirement. §
Interacted with various Business
users to gather enhancement requirements and involved in scrum
meetings. §
Developed Apex Classes,
Visualforce pages, Controller Classes and Apex Triggers for various
functional needs in the application. §
Designed Surveys using Click tools
(AppExchange) (surveyforce). §
Used the summary and matrix
reports to summarize data to produce grand totals and sub totals based on the
requirements and used the report builder to add custom summary formulas to
summary reports. §
Collaborated with other developers
in performing unit testing and identifying bugs in the application. §
Created web to lead, web to case
and Email to case to direct leads and cases from the Internet and email
appropriately to the user queues or users. §
Used Sales Force Automation for
sale lead management, opportunity management, account and contact Management,
approvals and workflows. §
Created Queues, Groups and created
assignment rules to assign leads to appropriate queues and users. §
Maintained security such as user
accounts, mobile user accounts, sharing rules, user roles, user profiles,
field level security, list view rights. §
Created workflows to assign tasks,
field updates and outbound messages according to the business requirements
and worked on page layouts, list views, custom reports, and record
types. § Worked
in different sandboxes for development and testing, and involved in migrating
the code to production instance in installments. Environment: Salesforce.com Enterprise edition, Eclipse IDE,
Apex Data Loader, Data Import Wizard, Apex, Visual-force, Dashboards,
Reports, Workflows and Web services, SOQL, HTML, XML, AJAX. Sales force Developer Sonata Software's Pvt. LtdOct 2007 to May 2009 Description: Sonata Software Limited is a software services
company delivering transformational IT solutions through customer specific
Centers of Excellence. Sonata serves Software Product Companies and enterprises
in the Travel, Manufacturing, Retail and Distribution verticals across the
globe. Its key service lines include Business Intelligence and Analytics,
Application Development Management. Responsibilities: §
Design and developed solutions
based on functional, migration and integration requirements for SFDC
platform. §
Develop prototypes on SFDC
environment for Proof of Concept demo and for customer endorsement. §
Work on customization of standard
objects like Lead, Account, Contact and Opportunity. §
Perform day to day User Management
on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and
Profiles. §
Create custom report types, custom
reports and dashboards to meet the reporting requirements of the decision
makers in the organization. §
Created and maintained the email
templates to be used in the Workflows, Auto Assignment Rules and Auto
Response Rules related to Lead Management module in Sales Cloud. §
Develop Visualforce pages,
Visualforce custom components and using JavaScript for designing any Sales
force Button functionality as well as summary report pages. §
Developed user interfaces
using JSP, HTML and CSS §
Used JQuery and JSF validation
framework for front end validations. §
Used Subversion for software
configuration management and version control §
Deployed the application on the
WebSphere Application Server. Environment: Saleforce.com platform, Apex Language, Visual
Force Pages, Visual Force Components & Controllers, Data Loader, HTML,
Workflow & Approvals, Reports, Dashboards, Custom Objects & Tabs,
SOAP API, Email Services, Sandbox, Force.com Eclipse IDE Plug-in, Windows XP. |
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