DHANUSH

PH: (603) -233-7128

Email: dhanush.sfdc@gmail.com

 

PROFESSIONAL SKILLS:

 

·                                       Certified Salesforce Developer with around  8 years of Information Technology experience with around               6 years of experience in the CRM Platform as Salesforce Developer and Administrator               and 2 years of experience in Java/ J2EE Technologies. 

·                                       Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com. 

·                                       Good experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce               Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other               components as per the client and application requirements. 

·                                       Experience in building Visual force Custom Controllers/ Components, Custom Objects, Reports, Dashboards, Tabs. 

·                                       Experience in Force.com Apex Classes, Apex triggers, Integration, Visualforce, Force.com, API, SOQL, SOSL. 

·                                       Experienced in all stages of SDLC that includes design, testing and migration from development to production. 

·                                       Experience in working with Eclipse IDE with Force.com. 

·                                       Work experience in Custom Integration of Outbound Messages, Work flow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, Custom Application,               Sandbox data loading. 

·                                       Experience in implementing salesforce.com for the sales and support user groups based on the user requirements. Experience in maintaining, enhancing and create workflows and validation               rules. 

·                                       Experience with tools like Force.com Explorer, Force.com Data loader. 

·                                       Expertise with Object Oriented Design (OOD), Analysis (OOA). 

·                                       Knowledge in developing Web Services applications. 

Strong communication, organizational and interpersonal competencies along with detail               oriented and problem solving skills in the technology arena

 

TECHNICAL SKILLS:

 

SFDC	Apex Triggers, Classes, Test Classes, Visual force, S-Controls, Sandbox development & testing, Point click Customization, SOQL, Data Loader. Validation rule, Workflows.
Languages	Apex, UML, Java, J2EE, JSP, PL-SQL
Custom Integration	Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading
Tools	Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in.
Database	MySQL, Oracle 9i, Oracle 10g, SQL Server
Web Applications	XML, HTML, JSP
Platforms	Windows, Linux

 

CERTIFICATION:

·                                       ADM201 Certified Salesforce.com Administrator

·                                       DEV401 Certified Salesforce.com Developer

 

Professional Experience:

Client: Hewlett-Packard, Alpharetta, GA.                                                     Jul 15 – Till Date

Role: Salesforce Developer

The Hewlett-Packard Company (commonly referred to as HP) was an American global information technology company headquartered in Palo Alto, California. It developed and provided a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

 

Responsibilities:

 

·                                       Involved in Salesforce.com setup activities and customized the apps to match the functional needs of the organization.

·                                       Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE.

·                                       Designed and developed Visualforcepages and controllers for distribution enhancement.

·                                       Created custom objects, triggers, and workflows to manage information on products, orders, returns and Authors.

·                                       Built apex classes implementing SOQL statements within Eclipse to manage interaction with the database.

·                                       Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.

·                                       Involved in migrating data from Oracle to Salesforce.com.

·                                       Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.

·                                       Proficient in Data Migration from Traditional Applications to SalesForce Using Data               Loader Utility and Informatica on Demand.

·                                       Created and deployed several Reports using Salesforce.com platform.

·                                       Excellent domain knowledge on ERP Applications: CRM, Finance, Retail and Health Care.

·                                       Demonstrated ability to effectively work in team environment with varying skill set levels.

·                                       Worked intensely on custom objects, triggers and workflows.

·                                       Designed and build custom applications using Force.com and Visualforce.com.

·                                       Extensively worked on integration with the third party systems for both the projects - involved consuming the WSDLs, generating apex classes for the web services and writing custom Batch               Apex classes that would use the method calls from the generated web services classes.

 

Environment: Salesforce.com, Force.com, Apex classes & triggers, Visual force Components & controllers, visual force pages, Apex Data Loader, Rational Rose, Microsoft Access, Windows XP.

 

Client: Bank of America, Richmond, VA                                                         May 14 – Jun 15

Role: Salesforce Developer

Bank of America is an American multinational banking and financial services corporation. The project involved the development of custom applications with Salesforce to track pre-sales, post-sales activities and the associated product requests. We leveraged on Apex to integrate its existing source code management application to enable tracking of all product management activities, for an integrated CRM and product management solution.

 

Responsibilities:

 

·                                       Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard               objects of SalesForce.com (SFDC).

·                                       Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

·                                       Embedded the HTML code into the custom visual force pages that constitute the online application with responsive design. Extensively worked on Java Script and jQuery throughout               the process to achieve the required functionality

·                                       Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

·                                       Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.

·                                       Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.

·                                       Created VF pages, Apex Classes and Triggers to achieve custom functionality based on the requirements.

·                                       Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.

·                                       Involved in Data Migration using Data Loader and scheduling the Data Loader for automatic loads.

·                                       Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

·                                       Created various profiles and configured the permissions based on the organizational hierarchy requirements.

·                                       Developed various Custom Objects, Tabs, Components, VisualForce Pages and Controllers.

·                                       Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

 

Environment: Windows XP Pro, Windows service 2003, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data loader, Email Services, Security Controls, WSDL, AJAX.

 

Client: Fedex, Colorado Springs, CO                                                                                          Jul 13 - Apr 14                                                                                                                                                                          

Role: Salesforce Developer

 

FedEx Corporation is an American global courier delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express.The company is known for its overnight shipping service, but also for inventing a system that could track packages and provide real-time updates on package location (to help in finding lost packages), a feature that has been copied by most of the other carrier services.

 

Responsibilities:

 

•  Involve in gathering business requirements from sales/marketing team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Sales force.

•  Implemented “Email to Case” for automatic case creation for business groups of Home Depot. Involved in creating Distribution list and Group mail box for sending the incoming emails to respective Routing address. Worked in both ‘On Demand’ and ‘Email Agent’ Email to Case implementations.

•  Designed, and developed Apex Classes and Apex Triggers for various functional needs in the application.

•  Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL an SOQL queries, Locking statements, Transactional control and Exception statements to invoke Apex triggers.

•  Experience using Apex Data Loader and Jitterbit Data Loader to load data into Sales force.

•  Developed workflows, assignment rules, escalation rules, case teams, support settings, custom settings and other inbuilt functionality.

•  Worked with Visual force Style sheets and Static Resources to augment all standard styling on a Visual force page and utilize un-stylized text output to gain full control when iterating over lists of data.

•  Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, VisualForce Pages, Static Resources (Style Sheets) and Approval Process to suit to the needs of the application.

•  Worked on standard and custom S-objects on the Salesforce.com (SFDC)  with a deep intent to meet the requirements and enhancements to the existing system architecture

•  Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com sObjects. Used it to read, extract, and load data from comma separated values (CSV) files.

•  Developed and configured various Reports and Dashboards for different user profiles based on the need in the organization.

•  Created VF Components used repeatedly in VF pages to reduce the redundancy when needed.

•  Involved in building custom cloud computing applications for the CRM in Service Cloud.

•  Worked in Production support, handling defects using JIRA defect tracking system, interacting with end users on daily basis.

 

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Java Script, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

 

 

Client: Sprint Mobile, Herndon, VA                                                                   June 11 – Jun 13

Role: Salesforce Administrator/Developer

Sprint Corporation, commonly referred to as Sprint, is an American telecommunications holding company that provides wireless services and is a major global Internet carrier.

 

Responsibilities:

 

·                                       Interacted with Business users for requirements gathering, analysis and development.

·                                       Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports,               Dashboards, Events and Tasks.

·                                       Created various  Apex classes, Controller classes and Validation Rules  for various functional               needs in the application.

·                                       Created various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs,               validation rules.

·                                       Worked as an architect to finalize architecture specifications, and creates design as it relates to the customization and/or integration of a CRM system (Sales, Services and Repair Processing).

·                                       Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.

·                                       Created Workflow rules and defined related tasks, email alerts, and field updates.

·                                       Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and               formula fields to the custom objects.

·                                       Implementation of Data Loader for loading the data.

·                                       Developed business documents for Salesforce.com Custom objects.

·                                       Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.

·                                       Implemented Salesforce.com web services client using Sales force web services API, Java, XML               and partner WSDL.

·                                       Developed several Custom Reports & Dashboards to better assist managers and also report               folder to provide report accessibility to appropriate personnel.

·                                       Provided the training to Business users about the system.

·                                       Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and               formula fields to the custom objects.

·                                       Developed several Custom Reports & Dashboards to better assist managers and also report               folder to provide report accessibility to appropriate personnel.

 

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows.

 

Client: Reliance Retail Ltd, India                                                                  July 08 – Apr 11

Role: JAVA/J2EE Developer

Reliance Retail Ltd is one of the largest retail chains in India. It has a huge pool of suppliers which has to be maintained and has a system called Purchase Inquiry system allows suppliers to submit quotations for the delivery of goods. The inquiry can be printed and sent to the supplier

 

Responsibilities:

 

•  Involved in analysis and design phases of Software Development Life Cycle (SDLC/Waterfall).

•  Developed the application using Eclipse as the IDE and used standard features for editing, debugging, compiling, formatting, build automation and version control (CVS).

•  Involved in Object Oriented Analysis and design using UML and create activity diagrams, sequence diagrams, class diagrams and use case diagrams for various use cases using Rational Rose.

•  Implemented the controller using J2EE (Servlets). Involved in Requirement Analysis, designing, development and testing of the entire eProcurement application

•  Involved in high level and low level designing of BET program.

•  Project modelled using MVC (Model-View-Controller Architecture) framework.

•  Used Dream Weaver for prototype of GUI Screens.

•  Developed the application using Java, JSP 1.2, Servlets 2.2 and Oracle 8i.

•  Developed the GUI using JSP 1.2.

•  Validated client side data using JavaScript.

•  Used JDBC for Database connectivity.

•  Involved in writing DB queries using SQL in Oracle 8i.

•  Used Rational Rose for UML diagrams.

•  Tested the Application using JUnit.

•  Involved in the integration of spring for implementing Dependency Injection (DI/IOC).

•  Primarily focused on the spring components such as Dispatcher Servlets, Controllers, Model and View Objects, View Resolver.

•  Used Different types of View resolvers like Internal View Resource resolver, Resource Bundle View resolver and XML view resolver.

•   Integrated Tiles Framework with Struts Framework

•  Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI.

•  Involved in coding for presentation layer using JSF framework, JSPs, Java Script, XML /XSLT.

•  Developed and deployed EJB components (business tier) into the Websphere Application Server (WAS).

•  Used JDBC to access Oracle database and implemented connection pooling.

•  Written stored procedures to add, update and delete data from Oracle Database.

•  Implemented struts validation framework for serve side validation.

 

Environment:

 

Java, JSP 1.2, Oracle 8i, Servlet 2.2, Apache Tomcat, Java Beans, JDBC, Java Script, HTML, Rational Rose and Dream weaver and JUnit.

 

Education: Bachelors Degree in Computer Science