528 Tremont Street, Taunton, Massachusetts 02780

stcastemer@comcast.net |

 

Summary

Accomplished Information Technology Leader with 25 years experience in Information Architecture and leading complex business and technical initiatives. Seasoned facilitator with strong written and verbal communication skills. Specializing in program management and in leading diverse project and operational teams. Experienced in identifying, designing, proposing, and implementing business technology solutions. Prior experience in financial management with a proven ability to transform high-level business strategy into cost-effective operations.

Core Competencies

·               Experienced Director with Functional & Technical Expertise. Skilled in OLAP & Data-Warehouse design, Data analysis, and Data modeling.  Leads Business Intelligence (BI) and Data Governance implementations.

 

·               Excellent analytical and problem-solving skills, trusted advisor.  A strong liaison and relationship builder, able to collaborate at all organizational levels.

·               Experienced Program Manager specializing in the areas of Compliance, Accounting & Finance, Human Resource & Payroll, Customer Relationship Management (CRM), Supply Chain Management, Financial Planning & Budgeting, Business Intelligence, and Technology Infrastructure Outsourcing (Cloud Computing).

·               Leads Business Process Improvement (BPI) initiatives. An expert in the use of industry frameworks, benchmark analysis, and quality improvement methodologies such as: Total Quality Management (TQM) and Lean Six-Sigma.

·               Leads Regulatory Compliance programs, assesses organizational and infrastructure security risks, establishes information security policies, standards, and internal controls. Leads Business Continuity and Disaster Recovery planning. Expert in “Security-In-Depth” design and rules of eDiscovery (FRCP).

·               Leads Vendor and IT auditing programs. Conducts internal IT audits, tests and recommends appropriate internal controls. Reviews all technology proposals with direct impacts to the business enterprise architecture, the IT infrastructure, or to network or application support.

Experience

The Executive Office of Health and Human Services, Quincy/Boston, MA 2012 - present

A Government Executive Office with oversight over 15 State Agencies headquartered in Quincy.

EHS/DPH Director of Applications and Compliance (Dec 2013 – Present)

·               Currently supporting the Governor’s and Commissioner’s Opioid Prescription Monitoring Program (PMP) Initiative, responsible for managing and directing all IT work streams in support of this great effort.

·               Managed the transition of the legacy applications to the existing IT Support team, trained the project management teams, established the IT program roadmap, established the PMP IT Program Office required to oversee the key five project and vendor teams.

·               Established the Project Management reporting, escalation, and communication protocols, participated in the requirements and contract negotiations.  Act as oversight and advisor to these same strong self-managing IT management and technical teams.

·               Acted as a System Architect to the many required technical design requirements including: interfaces, transformations, data quality, and analysis tasks needed for the migration of the legacy applications to the new PMP solution - ensuring at all time data integrity and confidentially.

·               Established the Security Advisory Group (SAG), a joint effort between EOHHS and MassIT Security to advice the Commissioner of risks and impacts of any found vulnerabilities, this prior to her “Authorization to Operate” or Go Live decisions.

·               Provide ongoing help, support and consulting services to the Bureau to move all efforts forward. As a member of the Steering Committee participate in strategy planning, tracking the resolution of open items, managing appropriately all risks to the successful delivery of this initiative. 

·               Manage the appropriate communications to senior secretariat executives, which may include advice or making recommendations, along with status updates.

·               As Director of Applications and Compliance responsible for establishing long-term Agency support strategy, hire, direct, manage, and mentor IT staff in support of DPH and the EHS ACIO for DPH.

·               Working across the multiple DPH Bureau’s responsible to ensure that high priority initiatives are delivered to time, cost, and quality standards. Acted as an advocate to DPH in working with UMASS Medical and Harvard Medical on Data Warehouse proposals for the Commissioner’s Office of Data Management and Outcomes Assessment (DMOA). 

·               Designed, Implemented, and Managed the Prevention Wellness Trust Fund Pilot EDW at DPH 250 Washington St. and presented on behalf of the DMOA the “Future State of the DPH Enterprise Data Warehouse (EDW)” at the Epidemiology Conference.  The “Proof of Concept” resulted in new legislation (2014 Gun Law Chap 284 Sec 102 - DPH Data Warehouse) on the part of the Office of Data Management and Outcomes Assessments.

 

·               As Director of Applications and Compliance, communicates and collaborates with the Commissioner, Boards, Executive Bureau leadership, DPH & Program legal counsel, EHS & MassIT Security, EHS Shared Services (VG4, Chief Technology Office, IT Operations, Document Management, Data Warehouse, Health Information HiWay, Integration, DBA, QA Teams), outside Secretariats, EOHHS Executive Senior Management, and DPH IT staff. Developed the Program Management framework used in the management and oversight of all DPH IT application project initiatives on behalf of the DPH ACIO and is in direct alignment with both the EOHHS and MassIT project standards.

 

EHS/DPH Project Manager - Information Security Analyst (2012 – 2013)

 

·               Responsible for Supporting EHS/DPH ACIO and EHS CSO on enterprise information security efforts across DPH and the Secretariat.

 

·               Established the DPH Security Executive Committee.

 

·               Participated in the quarterly Commonwealth Executive Security Board (ESB) meetings. Worked directly with the PDOA and Program Legal counsels to review the many Privacy, HIPAA, IRB, and ISA agreements.

 

·               Managed the annual E0504 Agency reporting efforts for the DPH ISO. Conducted multiple security reviews for Human Research (IRB) data sharing requests. Conducted multiple vendor security assessments in accordance with NIST and Commonwealth Standards, jointly developed the DPH Cloud Providers security assessment - in partnership with Verizon and CSA (Cloud Security Alliance).  Coordinated PCI-DSS audits for the Agency’s ISO and for the Comptroller’s office.

 

·               Worked with multiple Executive Offices including; The Executive Office of Public Safety, Trial Court, and Transportation. Managed many specialized projects for the EHS CSO in areas of IRS and SSA Audits, Risk Management, Security Assessments, and helped in the development of the EHS Security Roadmap.

 

·               Acted as Subject matter expert to CSO on state, federal, and international laws & standards (FTC Safe Harbor, JOSHUA, ISO 27000 series, etc.) in regards to security. Managed and mentored project staff, conducted system architecture reviews, documented appropriate application controls, business continuity, disaster recovery, incident response, forensics, eDiscovery and proper project management procedures in accordance with Commonwealth Standards.

 

 

 

 

 

The Christian Science Monitor/The First Church of Christ, Scientist, Boston, MA 2004 - 2012

A non-profit Publishing organization headquartered in Boston.

Senior IT Manager/Manager of Compliance & IT Auditing (2010 – 2012)

 

·               Managed the security and IT audit program for the Compliance & Audit Committee in support of their corporate vision to move all technology to Cloud based providers. Reported migration status, findings and managed remediation efforts, reported on monthly basis to the CIO, CFO, and The Office of General Counsel (OGC). Developed and Managed the Corporate Information Security & Compliance program. As a Senior IT Manager collaborated and helped develop intra-departmental plans and annual budgets with each of the Business area leaders (Senior Management). Managed the IT Program Management Office (PMO) & Business Application Support (BAS), conducted the IT portfolio reviews as part of annual business budgeting and planning process with over 30+ Senior Executive Management teams. Worked with Capital Budgeting to determine overall project priorities and order of migration by department to the Cloud.

 

·               Manages “Compliance Roadmap” and INFOSECT  Team: Established and chaired the INFOSECT Team; responsible for the development of Written Information Security Policies, Procedures, Standards and Employee Awareness. INFOSEC Team (IT, HR, and OGC oversight members) responsible for corporate awareness, defining and documenting proper controls in business & IT processes (Using COSO, NIST 800-53, & COBIT Frameworks), establishes standards in contract negotiations, physical, application, & electronic record access controls (established classification & security levels), Responsible to define and oversee Change Management policies specifically in the Infrastructure, Application, and Development domains. Team responsible to document activities, improve current state of “Information Security Readiness”, and ensure business continuity in annually assessing Disaster Recover Program.

 

·               IT Application and Infrastructure Auditing: Worked with external auditors, reviewed QSA Vulnerability and Penetration Results Tests, developed Plan of Actions (POA) and fulfilled requests made by Auditing Committee, CIO or CFO, established annual IT auditing program. Through substantive audits ensures that all information assets are appropriately protected (confidentiality, integrity, and availability). In collaboration with the full IT Management Team established monthly audit schedules and conducted vendor site audits. Reported finding to Executive Management, recommended controls, and resolved any open issues. Worked with IT Management Teams directly to review architectural, development, or vendor solution plans. Reported findings and recommendations to CIO, OGC, and Committee. Working with External IT Auditors resolved and at times contested noted issues and findings. Assesses & maintains Services Providers certifications – PCI-DSS, SAS70, & SSEA 16 SOC2).

 

Manager of Financial Applications & Technical Architect (2008 –2010)

 

·               Defined, managed, and promoted a long-term corporate strategy for reducing the existing Financial Enterprise Architecture (EA) by centralizing all global Financial and Reporting Systems. Collaborated with the business and technology communities, established a formal “Control Board” responsible for reviewing & approving all “change requests” with impacts to the existing Financial Architecture.  Managed business and vendor service level agreements, assured compliance with Change Management policies. Collaborated with other IT & Business Managers on new project initiatives. 

·               Oracle On-Demand:  Managed project, negotiations, conducted workshops, and made presentations on benefits of migrating existing Oracle EBS infrastructures (Development, Testing, Production) to Oracle On-Demand.

·               Oracle EBS R12 Implementation:  Managed the Oracle EBS R12 business and technical projects teams.  Defined “R12 Roadmap”, conducted Functional & Configuration workshops, managed user acceptance testing and training. Approved technical infrastructure, managed contract negotiations, and worked directly with the business and technical implementation teams. Regularly reported and presented to Sponsor and Management Teams.

·               Architect of the “Our Future State of Finance & Accounting” - Strategic advisor to CFO, developed roadmap for simplifying and improving all Financial & Accounting areas. Received Buy-In from full Management Team.

·               Business Process Improvement - Finance and Accounting (F&A):  Developed and Co-managed the Finance & Accounting BPI initiative. Trained the process improvement team (8 Analyst) in current TOGAF, Lean Six Sigma, Business Analysis, BPMN, and SCRUM Agile methodologies. Reduced exception processing by 35% (ongoing).

 

 

 

IT Business Application Manager of DBA’s, Applications Developers, & Financial Systems Administrators (2006 – 2008)

 

·               Managed operations and project staff, provided budgetary planning and reporting.  Served as Senior Financial Systems Architect and managed vendor negotiations, contracts, and acted as project oversight. Maintained External and Internal SLA performance, managed vendor upgrades, patches and releases in multiple environments (Development, Test, QA, and Production). Managed migration of all Business Applications, IT and Network Infrastructure to global Cloud infrastructure (CenturyLink and Oracle OnDemand Cloud)

·               Oracle EBS 11.5.10.2 Reimplementation:  Manager of the technical implementation team and defined the technical architecture. Served the business as their internal EBS functional expert resolved all configuration and setup issues with outside consultants. Technical resource for OBIEE, BIS, BI Publisher, Discoverer, XML & EC Gateway, and ETL development.

·               Oracle EBS 11.5.9 Expansion: Collaborated with Business mangers to expand the use of Oracle EBS. Served as Functional Subject Matter Expert (SME) provided ongoing Oracle EBS Technical support & User training. Managed the Oracle EBS ETL integrations, all Third party systems, resolved workflow and Metalink issues, developed PL\SQL extensions, and created custom OLAP schemas used with the Discoverer EUL.

·               Consolidated Oracle and MS SQL Database infrastructures (Reduced 50% of the Database Infrastructure and reduced 1 FTE).

 

Program Manager & Senior Business Analyst (2004 – 2006)

 

·               Managed multiple IT and Business related projects. Conducted detailed Business Analysis, managed project resources, project budgets, and reported to Senior Management. Developed the Business Analyst (BA) - “Center of Excellence” and co-developed the Project Management Office (PMO) -“Center of Excellence”. Worked with Senior Managers to document their 1-3 year strategic business plans to better align IT initiatives to business objectives.

·               Project Manager – Managed Corporate Projects; Human Resource & Payroll, PCI-DSS & HIPAA Compliance, Fulfillment & Logistics Outsourcing, and others

·               Senior Business Analyst – Trained in IIBA standards. Conducted “As-Is” workshops, documented business and technical requirements, Data modeled & mapped business processes, systems, and mapped OLAP reporting requirements. Conducted multiple feasibility, cost benefit, and risk analysis. Researched alternative technology solutions, designed “To-Be” solutions, and presented to Senior Management & Technical Committee for approval.

·               Order Management, Inventory, and Accounts Receivable (11.5.9):  Project Manager and Oracle SME Implementer for the Oracle Order Management, Inventory, and Accounts Receivable Modules (75% Savings)

 

TekSystems Inc - Independent Contractor

Client - The Christian Science Monitor\ The First Church of Christ, Scientist, Boston, MA      (2002 – 2004)             

Provided project management, business analysis, and Oracle technical expertise significantly improving operations.

Program Manager & Oracle EBS Functional Expert

 

·               Managed multiple Business and IT projects, requiring sensitivity to organizational culture and resource constraints. Mentored internal project managers. Successfully managed scope, budget, requirements, resources, and schedules. Reported to CIO and Technical Steering Committee. 

·               PM to multiple Enterprise Application projects:  IBM Maximo - Facility Management project, Membership & Gift Planning solution, VTLS Library Management solution, Point of Sale, and Enterprise Content Management project.

·               PM to multiple Technology Infrastructure projects:  Network Perimeter upgrade, EMC SAN replacement, Active Directory Redesign & Migration, VMware Infrastructure upgrade, Disaster Recovery Planning, KACE Systems Management, and Data Center Server consolidation.

·               Implemented Oracle Fixed Assets (11.5.9) and Taxware: Configured and implemented Oracle Fixed Assets and Taxware Modules. Responsible to perform the duties of the “General Ledger-Accountant” reporting to the Manager of Accounting until the assigned accountant returned from a “Leave of Absence”.

 

 

 

 

Kerr McGee Corporation, Oklahoma City, OK (2000-2002)

Chemical, Forest Products, and Energy & Oil Exploration Divisions of  $15 B global energy corporation.  Oil Exploration & Production Divisions acquired by Anadarko Petroleum in 2006, remainder spun off as Tronox Inc. the same year.

Oracle Functional Team Leader & ETL\EDI\BIS Developer

 

·               Performed as client-side functional team leader, EDI\ETL integrator, and Report Developer for the Oracle ERP, Process Manufacturing (OPM), Project Costing, and HRMS PeopleSoft implementations. Collaborated with external project teams, managers, and business stakeholders.

·               Managed Business Analyst teams: responsible for requirements gathering, process mapping and data modeling of Financial, HR & Payroll, Projects, Manufacturing, and Legacy processes & systems. Conducted client workshops, gathered business, technical, functional, and reporting requirements. Managed quality of team deliverables.

·               Managed the Quality Assurance team: tasked with testing (BR100) the work of the external project teams in configuring QA-CRP2 “Conference Room Pilot” instance. Resolved service issues through Oracle TARs (Metalink SR).

·               Managed Developers and Third Party Implementations: Designed EDI\XML\ETL Integration processes for the Financial, HR, Projects, and OPM modules. Configured and tested E-Commerce & XML Gateways. Implemented Oracle supported third party products; Vertex, Evergreen, and Harbinger EDI. Developed custom applications, schemas, PL\SQL procedures, BIS Business Areas supporting non-oracle MES data, extended many Oracle Forms & Reports.

 

ACS-GSG (a Xerox Outsourcing Division), Rockville, MD (1999-2000)

Project Leader & ETL\EDI\OLAP Integrator  (Client - Ginnie Mae & Department of HUD)

 

·               Led the technical project team responsible for the transition of the Technology Infrastructure from Pricewaterhouse to ACS-GSG, which served the ginniemae.gov mortgage-backed securities loan “Issuers” program.  Designed and implemented the ETL\EDI\OLAP integration strategies which supported the multiple levels of “Loan Issuers” reporting (Web Based, EDI, and Non-EDI filings) required by the SEC and the US Department of Housing and Urban Development.

 

Education & Professional Development

BRIDGEWATER STATE UNIVERSITY, Bridgewater, MA

Major: Political Science - Minor: Accounting & Finance

 

Professional Development

·   CIO Executive Council – CIO Pathways Leadership Program, CIO Mentoring Program

·   American Management Association – Operations Management, Inventory Management, Total Quality Management

·   Boston University – Project Management Certificate Program, Foundations of Project Management, Principles of Project Management, & Comprehensive Project Management

·   Global Knowledge – Advanced Project Management, Business Process Analysis

·   Oracle Classroom – EBS R12

Essentials for Implementers, Financial Applications Overview, GL, Sub-ledger Accounting, Cash Management, Assets, Enterprise Asset Management, AR, AP, Purchasing, iProcurement, Internet Expense, Procurement Contracts, Inventory, OM, Project Foundations, Project Costing, HRMS Administration, HRMS Work Structures, System Administration, Implement Workflow, Install\Patch\Maintain E-Business, BI Publisher, Discoverer OLAP 10G, Business Intelligence for EBS, Database Administration 10GR2 I & II

 

Professional Certifications

CISM - ISACA Certified Information Security Manager

CISA – ISACA Certified Information Systems Auditor

PMP – PMI Project Management Professional

 

Business and Technical Competencies on Final Page - If Required

Business and Technical Competencies

Accounting Systems	Oracle EBS Financial 11.0.3 - R12 (12.1.2), PeopleSoft HCM & FMS 8.4 – 9.0, MAS ERP 90 (Now 100), MS Dynamics - Great Plains & Navision, MS Solomon (Now Dynamics SL)
Databases & OS	Oracle 7.3 – 12gr2, SQL Server 7 – 2014, mySQL, Linux, Solaris, Windows
Project Experience	FINANCIAL Accounting & ERP (Profit, Non- Profit, Public Sector), COA Redesigns, General Ledger, Treasury & Cash Management, Financial Planning & Budgeting, Fixed Assets, AP, AR, Purchasing, Contracts, Taxation, Project Portfolio & Costing, Travel & Expense, HR, Payroll, Time & Labor, Order Management, Inventory, Shipping, Process Manufacturing (OPM), Process Execution, Operations, Formula (BOM), Cost Management, E-Records ERES, MRP\MPS, Quality, Regulatory, Facility Management, eCommerce, Point of Sale, OLAP Data Marts & Warehouses, Service Provider Integrations   NON-FINANCIAL Project Portfolio “Center of Excellence”, Business Analyst “Center of Excellence”, IT Service Catalog & Vendor Management (ITIL) Program, Corporate Record Keeping, Intellectual Property & Rights Management, Information Security, PCI & HIPAA HITECH Compliance, Business Continuity & Disaster Recovery, IT Auditing, IT Infrastructure (Data Center Migrations, Network Design & Upgrade, Cloud Storage, Email, Penetration testing, Virtualization)
Programming & Reporting	Unix & Linux Scripting, FTP and Batch scripting, ODBC, OLE, JDBC, SQL, SQLJ, Transact SQL, SQL Plus, SQL Loader, PL\SQL, Workflow, Oracle Developer Forms & Reports, Oracle Discoverer, OBIEE, Hyperion, XML, Xpath, XSL-FO, Xquery, XSD JMS, WS-BPEL, SOA, WSDL, SOAP
Networks & Protocols	Firewalls, Routers, Switches, Proxy, NAC, IDS, IPS, DMZ, VPN, SAN, Fibre Channel, iSCSI, NFS, IPSec VPN’s, PKI Encryption, Kerberos, WINS, DNS, DHCP, SNMP, TCP\IP, FTP, Sub-netting, VLAN, WLAN, VOIP, QOS, SAML, XACML
Integration, ETL, & EDI	Oracle Warehouse Builder, Designer, Forms & Report Developer, DataLoad, Informatica, Sterling Commerce-Gentran, Cast Iron, Oracle EDI\EC & XML Gateway, Oracle Workflow BES, BPEL, Oracle XML (BI) Publisher, Evergreen, PeopleSoft Tools, Jitterbit, Altova XML-Spy & Mapforce, ebXML, ANSI X12, EDIFACT
Regulatory Frameworks	GAAP, COSO ERM, Uniform Commercial Code, SOX, HIPAA & HITECH, PCI-DSS, Safe Harbor Privacy Principles, ITIL, ISO 270001&2, ISO 15489-1, ISO 9001:2008, SCOR, Copyright, IRS, FASB, COBIT, FISM, SEC, FDA, GLBA, NIST, ISACA, Cloud Security Alliance (CSA)
Business Analysis & Modeling Tools	IIBA BABOK v2, BPMN, BPM, TOGAF, Interfacing EPC - Business Process Modeling, MS Visio, Erwin Data Modeling, ER Studio, PeopleSoft Process Modeler
Improvement Methodologies	TQM via Defect Prevention, Business Process Improvement (Ernst & Young), Six Sigma Lean Financial