SUMMARY

·     7^1/2 years of experience in IT of which four years of experience in Salesforce.com Developer involved in designing, modeling, analysis and maintenance of CRM systems.

·     Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, junction objects, master-detail relationships, lookup relationships.

·     Experience in Administration, Configuration, Implementation and Support on Salesforce.com platform.

·     Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

·     Have performed Page layout customization, page layout assignment based on profiles and created custom links based on user requirement.

·     Hands on experience in developing APEX classes, Triggers, Visual force pages, Controllers and Force.com API.

·     Experience in integrating Salesforce Applications with legacy systems using SOAP/REST based web-services.

·     Experience working with Eclipse IDE and Force.com Plug-in environment.

·     Hands on expertise in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer.

·     Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.

·     Experience in working with Force.com IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce.com (SFDC).

·     Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

·     Experienced in report generation using Table, Matrix and List Controls in SQL Report Services.

·     Deployed customization from Sandbox to another Environment by Change Sets and ANT Migration Tool.

·     Good knowledge in writing test classes before deploying into production.

·     Experience in implementing internet and enterprise applications victimization Core Java, SQL, PL/SQL, HTML, CSS, JavaScript, jQuery, Ajax, MySQL, and Oracle on Windows package.

·     Proven ability to steer, manage and deliver comes on time and on budget, with a dynamical angle.

·     Team player with good interpersonal skills, strong understanding of fundamental business process, excellent communication, organizational and problem solving skills.

TECHNICAL SKILLS

CERTIFICATION

·   Salesforce Certified Platform Developer I

PROFESSIONAL EXPERIENCE

Senior Salesforce Developer

Sabre Airline Solutions, Dallas, TX                       Jan 2015 – Present

The Sabre Airline Solutions business offers a broad range of software and data solutions to help airlines market themselves, sell products, serve customers and operate more efficiently. It provides both airline reservations systems, and a full suite of marketing and commercial planning software and enterprise operations solutions. Its data-rich software helps airlines make smarter operational decisions, personalize and retail their products to travelers.

Responsibilities:

·     Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

·     Designed the solution by customizing various standard objects of Salesforce.com (SFDC).

·     Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities and different custom objects.

·     Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.

·     Created various Profiles and Roles and configured the permissions based on the organizational hierarchy requirements.

·     Played a major part in designing the Campaigns for the Marketing users.

·     Managed the Sharing Settings, Public Groups and the Users in the company.

·     Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

·     Worked on Components, Custom Labels, Record Types and Static Resources.

·     Worked on AppExchange Products.

·     Created different Formula Fields for the various standard and custom objects.

·     Created Workflow Rules and Approval Process to implement business logic.

·     Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.

·     Implemented Visualforce pages with public-facing websites by using Force.com Sites.

·     Knowledge of Zuora (designed to automate billing, commerce, and finance operations) and Streaming API.

·     Created many Approval Process needed in the different stages of the application.

·     Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

·     Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·     Played a major part in the Production releases of the company.

·     Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOSL, SOQL, Sales Cloud, Sales Cloud, Data Loader, HTML, Java Script, Eclipse IDE, Windows 7.

Senior Salesforce Developer

Primedia, Norcross, GA                May 2013 – Dec 2014

Primedia's advertising businesses includes radio broadcasting, outdoor advertising, commuter and other out of home media opportunities, and spans both the traditional and non-traditional media sectors.

Responsibilities:

·     Involved in requirement gathering from users.

·     Design Requirement documents and functional document for the development team.

·     Created Managed Packages with deprecated annotations to be available for partner Salesforce users.

·     Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.

·     Configured Campaign Management, Campaign Influence and Lead Conversion.

·     Configured the Case Management Process.

·     Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.

·     Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.

·     Implemented Classes, Interfaces, Keywords and Annotations.

·     Integrated Apex with External services by making callouts that used SOAP and WSDL.

·     Worked with Apex Scheduler to invoke Apex classes at regular intervals.

·     Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.

·     Add methods that can be called from Visualforce pages to Controller Extensions.

·     Created Custom Controllers to make external web service callouts, validate and insert data.

·     Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.

·     Developed complex reports and dashboards using HTML, PDF, Apex, Visualforce page and mail merge.

·     Worked on SRS Document, analyze requirements and define solution based on Salesforce.com Out of the Box (OOTB) functionality.

·     Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.

·     Implemented Visualforce pages with public-facing websites by using Force.com Sites.

·     Specify timers that send Ajax update requests to Force.com according to a specified time interval.

·     Used Organization security, Network-based security and Session security to implementplatform security.

·     Used Picklists, Dependent Picklists, and Record Types to enforce data quality.

·     Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.

·     Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.

·     Designed and modified Approval processes and created Approval steps which used email alerts and field updates.

·     Worked with Approval processes that used Email Approvals and Parallel Approval steps.

·     Used Process Visualize to study Approval steps.

·     Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

·     Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, CSS, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Salesforce Developer

Cabot Corporation, Alpharetta, GA   Jul 2012 – Apr 2013

Cabot Corporation is a leading global specialty chemicals and performance materials company. They deliver a broad range of products and solutions to customers in every corner of the globe, serving key industries such as transportation, infrastructure, environment and consumer.

Responsibilities:

·     Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, objects, reports) to meet business requirements.

·     Participated in requirements Gathering and definition of Entity Relationship diagrams using MS Visio2007.

·     Data Integration with existing legacy system.

·     Involved in designing, coding, and implementing the Custom objects and Custom fields.

·     Worked on standard salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Reports and Dashboards.

·     Implemented Reports on Payments, Opportunity created, Leads to Opportunity conversion, cases generated.

·     Used analytic snapshots for bi-weekly reports.

·     Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.

·     Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.

·     Designed Workflows, validation rules, assignment rules, Approval Process.

·     Implemented web based case management automation – Web to Case.

·     Implemented Email-to-Case using XML.

·     Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the web pages.

·     Implemented Self-Service Portal and helped users in resolving ticketing issues.

·     Designed various HTML Email templates for Auto-Response to customers.

·     Assigned profiles and roles to users as per the organizational requirements.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in.

Salesforce Developer

Dex Media, Santa Monica, CA  Oct 2011 – Jun 2012

Dex Media is an advertising company, which helps many of the small and medium-sized business people in growing up their business levels. The company advertises its customers in industries, such as financial services, telecommunications, and healthcare, where reliable non-stop computing power is essential. The Dex Media keeps track of all their pre-sales and post sales operation in Salesforce with continuous integration.

Responsibilities:

·     Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

·     Performed the role of Salesforce.com Developer in the organization.

·     Agile Development Methodology was followed for the implementation.

·     Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce.com (SFDC).

·     Worked on various AppExchange products according to the needs of the organization.

·     Worked on various Salesforce.com standard objects like Accounts, Contacts, Content, Reports and Workspaces.

·     Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.

·     Developed SOQL and SOSLqueries to get data from different related objects.

·     Developed visual force pages using apex components.

·     Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.

·     Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

·     Involved in creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.

·     Created various profiles and roles and configured the permissions based on the organizational hierarchy requirements.

·     Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

·     Used Chatter profiles for different users.

·     Experience with Web services, API and Customer Portal sites.

·     Created different Formula Fields for the various standard and custom objects.

·     Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

·     Created many Approval Process needed in the different stages of the application.

·     Developed many Report Types and created various Reports (summary reports) using the Report Builder according to the need of the organization.

·     Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

·     Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·     Used Sandbox for testing and deployed the code to the production using Deployment Chain Set.

Environment: Windows 7, Oracle 9i, Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Crystal Reports, Force.com Eclipse Plug-in, Salesforce.com sandbox, MySQL, Data Loader, Email Services, Security Controls, java, WSDL, AJAX.

Java Developer

ICS Global, India                                  Aug 2009 – Sep 2011

ICS Global is a technology-driven organization with a focus on telecommunication product development and software services. Established in the year 1988, ICS started its journey under the commendable leadership of a group of technologies. Under their perceptive guidance, ICS has witnessed unbelievable growth in the business on an accelerated pace.

Responsibilities:

·     Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.

·     Involved in designing the system based on UML concepts, which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.

·     Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.

·     Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.

·     Developed data model and stored procedures.

·     Used JDBC for communicating with the database.

·     Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, JSP, Java Beans, MVC, JMS, EJB2.0), Weblogic8.1, JavaScript, ORACLE8i, HTML, DHTML, XML, Windows.

Java Developer

Aurobindo Pharma, India                                                                        Sep 2008– Jul 2009

Aurobindo Pharma is a knowledge driven company manufacturing active pharmaceutical ingredients and formulation products. It is R&D focused and has a multi-product portfolio with manufacturing facilities in several countries.

Responsibilities:

·     Worked with business users in developing Change management process for converting business requirements to technical specifications.

·     Requirement gathering and client interaction.

·     Complete responsibility of the Analysis and Design.

·     Involved in design and development if Interface components like dropdown and data table.

·     Integration Testing.

·     Involved in Email Queries & Response Management system, IOC, Rules &customization, Report Builder, Cash and Asset Tracking modules.

·     Product support for on-site team.

Environment: Java, JSP, Swing, Servlet, Tomcat, MSSQL Server, JavaScript, CSS, HTML, Applet, JDeveloper, WebLogic 8.1, SQL Navigator.