AShanker

Fremont, CA 94536

Mobile: 408.480.8255

Work4netsuite@gmail.com

·   17 years of experience in IT Operations, systems and Database administration, and user support with exceptional technical abilities including: analysis, design, planning, installation, maintenance & repair of hardware, software, peripherals, and networks.

·   Extensive experience working with C-Level (CEO, CFO, COO) and Vice President Business leaders implementing ERP, CRM, application development and integration solutions.

·   Results-oriented and metrics driven leader with over 17 years experience building technical operations teams aligned to the goals of the business and focused on customer satisfaction

·   Developed individual relationships with co-workers, end-users, leadership teams, executives, and communicated effectively at various technical levels.

·   Excellent problem solving, time-management, fiscal, and project management skills with the ability to multitask, prioritize projects, and deliver in a timely manner.

Finical Application Implementations (NetSuite , Finical Edge, Oracle 11i)

Enterprise Application Implementations (CRM, ERP)

SalesForce.com Deployments for internal CRM and External client services

Web/Portal Application Development

Implemented Sharepoint as Interanet and Externet Portal, Document management and records management

Integration tools used with Cloud Integration Informatica, Boomi, pervasive, Jitterbit

Lead full NetSuite ERP/Fin implementations throughout the complete software development life-cycle.

Technical experience including – workflows, client scripts, server scripts, suitelets, external custom processes using jQuery, HTML, and CSS.

Functional experience including – configuration, requirements gathering, writing business requirements documentation, and process flow charts & mapping.

Performed NetSuite data migrations scrubbing and importing data.

Respected team player, equipped with powerful communication, coordination, and analysis skills.

Able to interact and collaborate with cross-functional teams and throughout all organizational boundaries

Designed Application Architecture

IT Strategy, IT Governance

Budgeting for Tides IT department

P&L Accountability

Infrastructure and Security Architecture (IaaS, PaaS, SaaS)

Data Center and Hosting Operations (Networking, SAN, Disaster Recovery, Virtualization)

IT Program Management, PMO and Project Management

Staff Recruitment/Training

Business Development

IT Operations within Regulated Environments

IT Turnarounds and Rapid Growth Environments

·   Windows-based desktop operating systems ·   Microsoft-based network operating systems ·   Microsoft Exchange ·   Microsoft SQL Server ·   Microsoft Office ·   Remote Access Server/VPN

·   Adobe Desktop Products ·   Oracle; Financial Edge; Foundation power ·   Web application ASP, PHP, java ·   SharePoint ·   Salesforce, Netsuite ·   Integration tool Boomi, Informatica,Pervasive, Jitterbit,DB amp

·   Bachelor of Engineering

·   UC Berkeley Extension – Data modeler, Technical Writing Program

·   MCSD/MCDBA since 2003

·   Salesforce.com Trained Salesforce Admin (Advance level)

·   Tides Employee of the year 2011 & 2012

·   Innovative Interfaces –Recognition award for FASST project

 

Innovative Interfaces Inc.July 2013-May 2014

Senior Technical Consulting

Overview:

Project: FASST July 2013-Jan 2014

·   implementation of NetSuite One World, NetSuite Financials, NetSuite Ecommerce, NetSuite CRM

·   Attended configuration session and facilitated them

·   Proposed a data migration strategy, build a project plan with the timeline to meet the go live dates ERP and Finical system implementation.

·   Worked on the entire data Migration template for net suite from hybrid systems.

·   Worked on data migration between multiple finical systems Mass 90, Sun, QuickBooks and multiple systems of inventory and WO information into one single system and imported data into the NetSuite finical/ERP system.

·   training on NetSuite Essentials, Period and Year-End Close Training, Suite Flow Training

·   Project was implemented as per the Project Plan go live date 1/2/2014.

Project: FASST IntegrationJan 2014 - May 2014

·   Involved on the vendor selection process for SLX to NetSuite Integration.

·   Design and Developed SLX to NetSuite Integration using NetSuite API, ODBC and Saved Search querying.

·   Worked on implementing Saved search and adding custom fields

·   Worked with Working on Suite Workflow, suite Scripting

·   Involved in the setup of NetSuite to Open-air Configuration and setup

·   Designed and Developed Integration services between NetSuite & Saleslogix

·   Designed and Developed Integration services between NetSuite & Work order database

·   Designed and Developed Integration services between NetSuite & ADP

Saleslogix(SLX)

 

·   Provided and worked on Proof of Concept with the vendor and offshore team

·   Worked as a Database Admin database performance tuning and backup and restore system for III CRM system

·   Maintain and enhanced the exiting Integration SalesLogix and CS Direct.

 

TidesMay 2007– June 2013

For more than 35 years, great ideas have thrived at Tides. Tides provides sophisticated financial and management services - and inspiration - to donors and doers so they can focus on achieving their vision of a just world. 

Specialties: Impact Investing, Fiscal Sponsorship, Donor Advised Funds, Consulting, MRIs, PRIs, Shared Spaces & Services, Nonprofit Management, Global Giving, Funding Collaborative.

Tides-Director of Information TechnologyMarch 2012 – June 2013

Overview:

·   Was a responsible Led turnkey IT operation, with oversight of: IT staff, vendors, contractors, and consultants across three offices CA,NY, DC and remote home-office locations

·   Supervise IT Department staffs and Information Technology Vendors for Tides

·   Supervise and developed plan on regular bases for Accounting software upgrade, Custom application development meet the organizational needs on a defined release cycle for the year.

·   Managed and worked with staff members closely on troubleshoot while systems are down and always came up with the plan report to management with the complete report of outage. Worked as a team member on 24x7 on call.

·   Led a vendor selection process and implemented co-managed project plan with the vendor

For online check request, finical system Patch implementation and other project

·   Led development, management and execution of the organization’s IT plans and associated computer/telecom budgets, and inventories

·   Led and Co-Developed new disaster recovery plan for Tides. Replacing and enhancing hardware for warm site to bring system current

·   Led offshore team for development intranet, Data warehouse

·   Led all system architecture for ITSM

KEY ACCOMPLISHMENTS:

·   Provided internal IT client and server support to ~1400 end users throughout corporate, remote office, and home-office users.

·   Managed and implemented major system upgrades, and migrations.

·   Developed organization internal IT Disaster Recovery Plan.

·   Drove consistency in employee computing environments, including hardware, operating system and major productivity tools.

·   Managed cross-platform rollout, and migration of business-critical software applications including communications, email and data storage systems.

·   Deployed an industry-standard, highly customizable Customer Relationship Management system CRM using Salesforce.

·   Created and executed plans, including standards for all internal technologies, and telecommunications.

·   Developed on-line End User and IT Staff network user-guides.

·   Developed and managed system training for employees

·   Designed and developed single sign-on solution for all the system with Active directory for employees and Ldap for external Client systems

Tides Enterprise Systems ArchitectJan 2011 – May 2012

As an Enterprise Systems Architect I was responsible to define the unified architecture for tides, the primary focus to have higher end data capturing for data reporting and high availability of data for internal and external reporting systems

Overview:

·   Designed and developed a Enterprise software system plan 

·   Design and developed a Enterprise system Integration Plan

·   Design and developed Enterprise Data warehouse for reporting across entity

·   Developed the Proof of concept for validating the design specification

·   Led development, management and execution of the organization’s IT plans and associated computer/telecom budgets, and inventories.

·   Led the vendor selection process for tides for Offshore vendor, outsourced vendor, software vendor selection

·   Led system architecture for all our software projects

KEY ACCOMPLISHMENTS:

Drove consistency in employee computing environments, including hardware, operating system and major productivity tools

Managed cross-platform rollout, and migration of business-critical software applications including communications, email and business application.

 

Tides - Database and reporting ManagerApril 2008– Dec 2010

As an Database and reporting Manager I was responsible managing databases and application, primary focus report generation, estatements, adhoc data reporting for accounting staffs and high availability of data for internal and external client.

Responsibilities:

·   To ensure all Microsoft SQL Server 2005/2008 Servers are up and running for client DB Warehouse project with help of my action and support team of command center based at SFO.

·   Blackbaud – Financial Edge – Financial and Accounting Software

·   Installing BB- Financial Edge managing the development Staging and Production instance of the software.

·   Querying data from BB- Financial Edge into data warehouse

·   Upload data from BB- Financial Edge into Saleforce instance of Tides

·   BB- Financial Edge Appling patches

·   Extensively worked on DTS\SSIS packages and BCP to load large volumes of data into data warehouse.

·   To troubleshoot, analyze and fix issues related to Performance Tuning of various processes during daily ETL Cycle. Optimizing various objects like Stored Procedures, triggers, views and implementing performance improvement issues using Query Analyser, Profiler and Index Tuning Wizard and Advance Query Hints.

·   Technical Support for OLTP and Data Warehouse based on Microsoft SQL Server 2000/2005 Servers/databases, Microsoft Analysis Servers. To ensure all scheduled administrative jobs are running/completed for daily business cycle on Microsoft SQL Servers.

·   Set up Development, Acceptance/Test and Production Environment for on going change management.

·   Work in cooperation with developers/team for achievement of efficient database access for applications.

·   This includes activities like designing, adding, eliminating, or maintaining indexes, organizing tables, recommending SQL changes to application development teams.

·   Administered MS SQL Server Security by creating user logins, assigning roles, setting up permissions, Configuring Linked Servers.

·   Testing of MS SQL Server 2005 and preparation of feasibility report for grass root installation and upgrade from MS SQL Server 2000 including topics of SSIS.

Environment:

Operating Systems: MS Windows Advanced Server 2003/2000, MS Windows XP Client

RDBMS: MS SQL Server 2000 Enterprise Edition, MS SQL Server 2005 Enterprise Edition

Tools: Enterprise Manager, Query Analyzer, System Monitor/Performance Monitor, Event Viewer, SQL Profiler, OSQL, Index Tuning Wizard, Data Transformation Services, Microsoft Operation Manager, Spot light

Tides - Senior Database Developer/ConsultantMay 2007 – March 2008

Operating Systems: MS Windows Advanced Server 2003/2000, MS Windows XP Client

RDBMS: MS SQL Server 2000 Enterprise Edition, MS SQL Server 2005 Enterprise Edition

Tools: Enterprise Manager, Query Analyzer, System Monitor/Performance Monitor, Event Viewer, SQL Profiler, OSQL, Index Tuning Wizard, Data Transformation Services, Microsoft Operation Manager, Spot light

Hewlett-Packard (HP) - Senior DBA\Data ModelerJan 2006 – March 2007

Americas Information Warehouse (AIW)

Responsibilities:

·   To ensure all Microsoft SQL Server 2005 Servers and Microsoft Analysis Server 2005 Servers are up and running for Americas Information Warehouse project with help of my action and support team of command center based at Cupertino.

·   Extensively worked on DTS packages and BCP to load large volumes of data into data warehouse.

·   Administered MS SQL Server Security by creating user logins, assigning roles, setting up permissions, Configuring Linked Servers.

·   Set up, configure and administer Snapshot and Transactional Replication on MS SQL Server 2000 Servers. Providing Lead DBA role for off-shore team in India, team size 2 DBAs and 4 Application Support.

·   Testing of MS SQL Server 2005 and preparation of feasibility report for grass root installation and upgrade from MS SQL Server 2000 including topics of SSIS.

Environment:

Operating Systems: MS Windows Advanced Server 2003/2000(32 and 64 bits), MS Windows XP Client

RDBMS: MS SQL Server 2000 Enterprise Edition, MS Analysis Server 2000, MS SQL Server 2005 Enterprise Edition (CTP and STD)

Tools: Enterprise Manager, Query Analyzer, System Monitor/Performance Monitor, Event Viewer, SQL Profiler, OSQL, Index Tuning Wizard, Data Transformation Services, Microsoft Operation Manager, Spot light

Hardware: HP ProLiant DL760 G2 x86 (SMP + HT)(8 CPUs), (8 to 32 GB) RAM (AWE), H/w RAID 1 and 5 based on SAN storage with largest database of 450+ GB spanning multiple file groups.

SprintOne Sprint Finance Data WarehouseJan 2005 – Dec 2005

Position: Teradata Developer Location: Overland Park, KS

Environment: Teradata V2R5/V2R6, SQL, BTEQ, FAST LOAD, Multi Load, FAST EXPORT, Teradata SQL assistant 6.1, UNIX, Control-M, Cm synergy, Windows 2000,NCRs world mark 5200 MPP systems 64 Nodes.

HRP/eProcurement System May’02 - Dec‘04

Client: Qwest, Avaya, Aetna, lucent, AT&T, Pfizer, mass mutual, Metronic, NCR, Relizon, GE, Verizon

Position Software Engineer/Tech Lead Company: Volt Information Science, NY City, USA

Environment: IIS 5.0, ASP, VB, Crystal Reports MS .NET Platform, MS Visual Studio .NET 2003; C# 1.0, ASP.NET 1.0, HTML, Windows XP Prof, Windows 2000 Advanced Server, IIS 5.0, SQL Server 2000

 

PAL (Parameters, Assumptions and Loading)  March’00- July’01

Client: INTEL Corporation New Mexico, USA

Contribution Database Design, Backend Programming, GUI Design, Technical Arc

Environment Visual Interdev 6.0 with VB Script, ASP 3.0, SQL Server2000, IIS 4.0

 

BORIS (BOX OFFICE REPORTING INFORMATION SYSTEM)April’99-Nov’99

Client:Motion Picture Association, USA

SQUALL SystemsJuly’96 - March’99

Company: SQUALL Systems LTD., India

Environment: Windows 95, Visual Basic 4.0, Crystal Reports, Windows SDK, and MS Access

 

Please note: Reference will be provided on request