Ronald R. Brown

830 Kirkwood Ave

Lathrop, California 95330

(650) 690-5576    Email: Brown3k7@comcast.net

 

 

 

SUMMARY OF QUALIFICATIONS:

 

·   Over 35 years of professional experience in the IT industry

·   33 years of AS400, iSeries experience in IBM Environment, Disaster Recovery Specialist, IBM Release Upgrade, HA Support.

·   Strong experience in Computer Operations Support, High Availability, Disaster Recovery, Conversion Life cycle implementation.

·   Experience in IBM, Vision Solution HA, iTERA HA, Synergy Cold Storage Support, FISERV CBS Banking systems. I have supported 7 by 24 Operations AS/400 .

·   Mange CISCO CUCM, Windows 2003, 2008, 2012 Server

·   Supported SQL 2000, SQL 2005, SQL 2012, Symantec Backup

·   Team player with an aptitude to learn. Excellent communication and interpersonal skills.

 

 

TECHNICAL EXPERTISE

Supported Applications: IBM Servers: Network Servers: Operating Systems:  Supported Conversions:

Lawson, Mapics, Mesa , FISERVE CBS, Synergy Cold Storage S38,E80, i520, i720,i725 WIN 2000,WIN 2003,WIN 2008 R2, WIN 2012 OS 400, V3R2-V6R1, V7R1M0 Support 2 Unix to IBM Conversions

Work Experience

 

The  Coast  Distribution System Inc.

Morgan Hill, CaliforniaMarch 2013-Present

Computer Operation Manager

 

·   Managed  Network Engineer supporting  CISCO CUCM  IP Phone Solution, EMC Virtual Server, Dell Power Vault Backup Server

·   Managed Web Developer supporting , ASP.net,

·   Managed Helpdesk supporting 17 warehouses in USA, Canada on iSeries 725,525 on Lawson ERP Software

·   Managed 2 Computer Operators

·   Manage 1 RPG Lawson Programmer

·   Project Manager  for Salesforce Integration CRM supporting 50 Outside Sales using ASUS Tablet, 40 Inside Sales Staff using Windows 7 Professional,  Bucher & Sutter IP Phone Agent, Jitterbit Data Loader

 

 

Bank of Stockton, INC

Stockton, California June 2004- June 2012

Assistant Computer Operations Manager

Role & Responsibilities:

 

·               Lead Migration Technician for The Bank Of Stockton in Migration from In-House UNIX Systems & Application. To IBM AS400, V5R3M0, 2 New IBM  i520 Systems Managed by OPS Console or HMC supporting 4 LPARS, managing 5 Computer Operators @HQ and supported 38 Branches on FISERV CBS Systems

·               Configured all Communications with Network & Application Setup. I trained 5 Computer Operators on new IBM AS400 Systems. Setup IBM User Profiles, Security Access. Installation & Setup for iSeries Client Access for Desktop Access. Supported and Configured Installation for Vision Solutions Replication OMS, ODS & iTera Replication Software. Supported Synergy Cold Storage Report Retrieval System.

·               Planned and Scheduled all IBM Release Upgrades V5R3M0-V6R1M1 in conjunction with The Bank of Stockton Change Management processes. Proactive maintenance, including IBM Operating System and 3rd party software upgrades and PTF installation. Creates and executes CL programs for various backup, monitoring and job scheduling activities.

·               Provides support for production, staging, Q/A, D/R and development environments. Maintains and monitors file systems and communication between All Four iSeries Systems.

·               Management of Synergy Cold Storage Access & support

·               Lead DR Support for iTERA, Vision High Availability

·               Lead IBM Conversion Technician from Unix to IBM

·               Troubleshoot problems with applications and system configurations

·               Aldon Support Change Management system

·               Provided 7x24 on call support for IBM, FISERV CBS & all 3^rd party.

 

 

 

Wells Fargo, AFG Div.

Walnut Creek, California                                                                                    May 2002-Dec 2003

PC/LAN Analyst 2

Role & Responsibilities:

·               Support for 11 Remote sites on Win98/NT/WIN2k OS

·               PC Repair, Monitoring Servers, Nightly Backups

·               Help Desk Support on Tracking System

·               Troubleshoot problems with applications and system configurations

 

Environment: Novell, WIN NT 3.1, WIN NT 4.0, WIN 95, WIN2K, Outlook

 

komag, Inc.

San Jose, California  Feb 97-May 2002

Sr. Desktop Coordinator, Asst. Ops Analysis

Role & Responsibilities:

·               Supporting 10 IBM  AS/400 in USA & Maylasia @HQ

·               Nightly Processing & Report Distribution, Nightly Backups

·               7 by 24 hrs AS/400 Support, CIM Robot Clean Rooms

·               PC Repair, Monitoring Network Servers, Nightly Backups

·               Help Desk Support on using Tracking System

·               Network & PC Applications Supported, Novell, WIN NT 3.1, WIN NT 4.0, WIN 95, WIN2K, Outlook

Environment: IBM, Novell, WINDOWS

 

 

West marine products

Watsonville, CaliforniaNov 1996-Feb 1997

Lead AS/400 Operator@ HQ

Role & Responsibilities:

·               Supporting 5 IBM AS/400 & 32 remote sites

·               Nightly Processing, Nightly Backups

·               Printing & Report Distribution

·               “Contract Position Only”.

Environment: IBM, MIMIX HA

 

 

cabot laboritories

Morgan Hill, California             April 1996-OCT 1996

System Administrator

Role & Responsibilities:

·               AS/400 Connectivity, Access & Support

·               PC Support & Configuration

·               Report Distribution

·               Troubleshoot problems with applications and system configurations

·               Supporting MS/OFFICE, RUMBA, EDI JD Edwards Dream Writer

 

silicon valley bank

Santa Clara, California  June 1995-April 1996

AS 400 System Administrator

Role & Responsibilities:

·               Lead Migration Technician for Silicon Valley Bank in Migration from In-House UNIX Systems & Application. To IBM AS400, V5R1M0, 2 New IBM e80 Systems Managed by OPS Console. Configured all Communications with Network & Application Setup. I trained 3 Computer Operators on new IBM AS400 Systems. Setup IBM User Profiles, Security Access. Installation & Setup for iSeries Client Access for Desktop Access. Performed Disaster Recovery @ DR Site in Costa Mesa, CA

·               Performed IBM Upgrades using CD or Catalog Images from V5R3M0 to V5R4M0 2005, from V5R4M0 to V6R1M1 in 2007, Installed & Replaced i520 V6R1M1 to i720V6R1M1 in 2010.Upgrade iSeries Client Access for all users. Supported all “Fiserv CBS “Application Upgrades on a quarterly basis in accordance with Banking Regulators. Support all Synergy Report Retrieval Upgrades.

·               Worked with Network Administrators, ATM Administrator, Banking Application Programmers, and Department Managers on all supported Banking Applications.
Serves as primary Helpdesk contact and escalation point for bugs and other issues within IT.

·               Leads system Administrators in maintaining user security for IBM, FISERV CBS Systems, and Synergy Report Retrieval. Responsible for User Profile creation and Access in coordination with the application owners and in compliance with access security policies and procedures.
The Computer Operations Manager & I alternated Providing 24x7 on call Production for 1 month each. Training support for iSeries, CBS Nightly Processing Documented  All Computer Operations procedures.

·               Sr. Technician during Conversion from Unix to IBM.

·               Support for IBM AS 400 Security, User Access.

·               Admin on Pro-Access Optical Archival Systems.

·               Troubleshoot problems with applications and system configurations

·               Support on CBS “Comprehensive Banking System”

Environment: IBM, SCO UNIX

 

Dreyer’s grand ice cream

Oakland, California Nov 1994-April 1995

Sr. IBM Computer Operator

Role & Responsibilities:

·               Nightly Processing on IBM, HP3000, SCO UNIX

·               Help Desk Support for 250 Users

·               Troubleshoot problems with applications and system configurations

 

ANTHEM ELECTRONICS, INC

San Jose, California Mar 1991-Sept 1994

Sr. Computer Operator

Role & Responsibilities:

·               Help Desk Supporting 700 Users.

·               IBM Device Configuration. 

·               Troubleshoot problems with applications, system configurations and IBM connectivity.

 

 

Education and Professional Training:

Certifications:

Computer Learning Center, San Francisco

IBM CL Programming

A+ Hardware Certification

iTERA HA Certified