Michael Mack

222 Paradise Way.   Red Oak, TX · 404-960-9577  · mack1inc76@gmail.com

 

 

SKILLS

§ Network Testing and Implementation § Vendor Handling & Resolution § Network  Management § Contract Order Fulfillment § UMTS UCU III   (swaps and adds) § Desktop Suppoort					§ Network Operations § Windows Server Management § WiMax/LTE(4G) Deployment § Win 7 Deployment § SCCM § AT&T  Cisco  SIAD Certified § SMART Laptop § Tech Support	§ Teambuilding & Training § LAN/ WAN § NOC Technician- FLS Support § Microwave Deployment/Support § Software Installation and Repair § RF Tech § LTE  Install and Commissioning and Integration (Ericsson) (RBS 6000 and 3000 series) § LTE   Install and Commissioning and Integrating (ALU) – (CB401A) § 2C/ 3C carrier adds § NSN BTS / TMOBILE (NOKIA) (L1900/L700) § BTS (Base Transceiver Station) § Ericsson Microwave Mini-Link
				Education DeKalb Tech – Clarkston, Ga.               General Studies    01/2001 Medtech College – Atlanta, Ga.              Certificate – Office Internet Professional  01/2011   Professional Experience

Field Engineer                                                                                                                 05/2015 – 08/2015

Tuckertech / Alcatel Lucent   - VERIZON                                                            Washington state

§    Verizon CSM V1 – V2 card swaps

§    Linked to 7705 SAR router to verify chassis with console cables

§    Removed setting from V1 with usb card readers and placed settings on the new card V2.  Waited to site to green up and take traffic.

§    Maintenance Window

 

Integrator/ Commissioner/ NSN BTS – ERICSSON                                          11/2014 - 5/2015

Fusion Solutions/ Spectrum - TMOBILE    Kansas City

§    Commissioned and integrated sites for T-Mobile L700 with the L1900 existing radios.

§    Trouble shot radios (fibers) for connection to be configured for commissioning

§    Installation, Integration, Operation, Maintenance, Troubleshooting, and Optimization of any and all Cell Site Equipment Ericsson and Alcatel-Lucent

§    Integration, Testing, Operation, and Troubleshooting of Network Hardware and Interconnect Facilities including Alcatel Lucent 7705’s routers, EBH, Fiber, Fujitsu 9500, SAR 18’s and 8’s, Aviat Microwave

§    Re-routing the RF cables.

§    Clearing of all the alarms, which are affecting network efficiency.

§    Installation, commissioning and swapping of equipment for L700, L1800, L2300, U2100 technologies.

 

Integrator/ Commissioner/ NSN BTS/    TMO RA rollout                                8/2014 – 11/2014

Lemcon/ Tanint     -    TMOBILE    Texas market  (Dallas/ Austin/ San Antonio)

§    Responsible for the installation, integration, and commissioning and cutover of TMOBILE 4G Mobile Broadband Network in the Dallas Market. I configured and commissioned BTS Cabinets using BTS site manager

§    Commissioned sites for the 2G and 4G shared mode

§    Performed sweep test on antenna lines (Anritsu). Performed closeout packages to be turned into the PM with pictures of site and all components/ work done

§    Maintenance window work for the cutover, installation was performed in the day

§     Performed various tasks related to the installation and maintenance of GSM/UMTS/LTE Ericsson RBS BTS, or Lucent/Alcatel equipment and accessories. This included Radio, Router, and AC/DC Power Equipment

§    Working on L700 up gradation of sites including escalation work for L2300, L1800, U900/G900 and U2100 technologies.

§    Replacement of FSME with FSMF and installing FPFD, FBBA and FBBC modules.

§    L2300 integration, commissioning and Connectivity Test.

.

 

Integrator/ Commissioner/ NSN BTS/     Modernization   1/2014 – 8/2014

Versacom / T mobile Modernization - NW Arkansas

§    Install, Commissioning, integrating, System verification & acceptance for Nokia BTS/LTE 2G Flexi platform Network Element.  perform advance troubleshooting , able to follow NSN NED documentation and independently resolve project issues

§    Day work

§    Performing testing of RF systems for RL, DTF, VSWR and PIM

§    Commissioning, integrating, System verification & acceptance and troubleshooting for NSN GERAN Flexi BTS hardware ( ESMB, FXFA, FXFB)

§    Deep understanding of Antenna Line configuration and connectivity as well as Flexi BTS/LTE Feature set ( Rx diversity / Antenna Line sharing (TMA’s and Di-plexors)

§    Have working experience for the NOKIA Flexi BTS/LTE Installation, Commissioning & Integration, Technical support, Validation, FOA and Project Technical support specific task and closeout packets

§    Have good understanding about the BSC / RNC

 

Field Tech/ LTE/ EF&I10/2013 – 1/2014

Tucker Tech/ Alcatel Lucent   -  AT&T      -     New York, NY;   Oakland, California

§    Worked the Utah, Idaho, Oklahoma markets doing the LTE eCEM to bCEM upgrade, also changing out the RUC fan component.

§    Commissioned and Integrated LTE (EnodeB) sites in the SLC market.  Drive tested sites with the provided phones

§    Installed UMTS UCU III cards, swaps or adds, worked with the RITC to fully integrate and accept the growth sites, including all file loads

§    Managed 2 markets at the same time (Philly and NY) alone, doing UMTS UCU’s adds or UCU CN’s.

§    Provided support and trained techs in SLC/ Boise to do the CN work and completed Boise for the UMTS UCU add wo

§    Required tools: ALU:  LA6;  LR13;  NEM

§    Installed the new enobeB controller board in test markets

§    Excellent verbal and written skills to coordinate with the market PM’s and ALU representatives;  (submitting reports in a timely manner and corresponding a schedule or plan to implement or get the project done.)

§    Carrier additions    2C and 3C

 

Field Tech/ LTE/ EF&I                                    3/2013 – 10/2013

Avion Systems/ Alcatel Lucent – Verizon/ AT&T -         Atlanta, GA

§    Worked the Minnesota/ El Paso/Idaho/ Colorado markets, doing the LTE eCEM to bCEM upgrade, also changing out the RUC CN fan.

§    Worked with the NOC to fully integrate and accept the site including all file loads, drive testing, data testing and other duties to ensure the site is completely ready for ATP.

§    Responsible for inspection of equipment and interconnection between equipment to ensure all equipment is communicating properly and troubleshoot equipment as necessary to clear all alarms.

§    Responsible for inspection of the site to ensure that functional call testing data is acceptable and within specifications.

§    Test the fiber, GPS, and channel cards inside the digital unit

§    Diagnose alarms with the switch and on MMBS, replace defective equipment and clear the alarm state with regards to alarms between the MMBS and the switch

§    Managed as market Lead and trained a team of 3 – 5 people in El Paso and New Jersey to install bCEM/ RUC procedures, and how to properly check into a site (IVR) and access sites

§    Required tools: ALU:  LA6;  LR13;  NEM (Smart Laptop)

§    Submitted reports in a timely manner and created BOM for project coordination

 

Field Tech/ Lead                       8/2011 – 2015

Field Solutions/ Desktop Support - Ironbow -  Columbus, GA

§    Installing and imaging 250 plus units for Windows 7 deployments to various medical site locations around Fort Benning.  Upgrading the ALTHA refresh

§    Lead Tech, kept logs for inventory and time management

§    SCCM and Desktop Deployment knowledge

§    Coordinated the plan of action for materials to be distributed and  ordered; BOM

 

Field Solutions/Technical support  -  NCR – Atlanta, Georgia

§ Installed POS systems in Walmarts, Home Depots, and Starbucks.

§ Have prior networking, cabling and routing experience as well as excellent oral communication and customer service skills.

§ Provided onsite support for NCR Lead Tech to complete the SSCO/ SCO installation.

§ Traveled site to site; GA, AL, SC

 

 

 

Field Tech/ Lead

Field Solutions/ Technical Support   -  Fujitsu - Dallas, Texas

§    Traveled site to site, installing and setting up POS and Back Office Controllers for Limited Brands, i.e.  Bath and Body Works, Victoria Secrets.

§    Managed an assigned assistant for each job site. Also closed out task for assistant upon completion.

§    Networking, cabling and routing experience as well as excellent oral communication and customer service skills.

§    Lead in windows client deployment and migraton

 

 

RF Field Technician II        04/2010- 07/2011

Clearwire - Atlanta, GA.

§ Responsible for the installation, integration, and commissioning of Clearwire 4G Mobile Broadband Network in the Atlanta Market. I configured and commissioned Motorola BCU I & II and Samsung (PRAS/CRAS & FRAS) Wi-MAX BTS Cabinets using Samsung (WSM/Ace-MAN) Network Management System, and integrated Backhaul Transport Systems which included

§ Ciena WWP-311v Switch, Ceterus-1530 T-1/DS3 Interface, Dragonwave & Motorola/Orthogon PTP600 Microwave Radios. I also installed remote power systems Site Boss (570) / Eltek Valere, and (AC-400I2-H) AC Units. I am fully proficient and knowledgeable in troubleshooting all components of T1 Architecture, RF & Microwave Interference Levels and Path Alignment.

§ Installation, integration, commissioning, and maintenance of NEC IDU/ ODU and Aviat microwave equipment, Accedian NID, Ciena 3920 and 3940 switches, and Zyxel/Zy-Wall firewall equipment. I installed equipment, laced wiring, loaded local files, and commissioned new and maintained existing sites and equipment.  . I responded to all NOC call outs & outages within a specified area to resolve system problems, and determine the cause of equipment failure using various types of software programs, and complex test equipment such as Secure-CRT, Ocular IP Network Management System, Link Watch, Anritsu (Site Master), and T-BERDTest Pad.

 

Network Technician     06/2007- 04/2010

Verizon FIOS (Volt Info) - Tampa, Fl.

§ Responsibilities included installation, maintenance, and integration, of fiber based ONT equipment at customers’ premise and turn-up of data, video, and/or voice services. I am knowledgeable of all components of the Vz fiber network from the Hub (FTTH), the ONT (FTP), to the set-up of the customer premises equipment.

§ I installed the ONT, ran/installed all wiring necessary for power and connectivity to the router/ gateway, NID, and/or STB’s. I supported cell site implementation rollout of the up and coming 4G (LTE) conversion/ rip & replace build out.  I have a thorough understanding of RF video provisioning, computer networking (TCP/IP, Wi-Fi, Router configuration, voice/VoIP set-up) and UTP wiring. Providing reliability of installation and excellent customer education of services installed.

 

Cut-Over Technician & Installer     11/2005- 05/2007

Comcast Cable- OSP    Atlanta, Ga

§ Responsible for node to node installation, maintenance, replace and repair of trunk line taps and drops. I inspected, tested and analyzed coax nodes, taps, and drops, then repairing or replacing equipment per Comcast’s requirements.

§ I am knowledgeable with the use of the SDA5000, the Ebtech SWIZZ, and other coax testing equipment and RF Engineering aspects of cable construction, troubleshooting RF interference levels (ingress and outgress) testing.

 

 

Experience

§ Proficient in maintaining networks consisting of hardware, Modems, Switches, Routers, Network Elements

§ Troubleshoot Carrier Class Networks: Transport, IP, RF, WiMAX circuits’ networks

§ UMTS, iDen, CDMA, DOM A, and EVDO

§ Network Integration Engineer (CLEARWIRE, VERIZON, SPRINT and AT&T; ( Ericsson, Alcatel Lucent)

§ Power fail testing, light level testing, RSL testing, and speed testing

§ Trained for Installing and Commissioning for 3900 and 6500 LTE, 4G site,  ZTE SITES

§ Hardware/ Software Commissioning of Huawei BTS 3800

§ Upgrading and integration of BBU 3900, RRU3801e.

§ Loading of Configuration Script file using Huawei LMT Software

§ Ciena (WWP) 311V installation and commissioning with remote verification

§ CDMA PMSC, CSVS, UMTS,VSE, TRF02, R4,  SDM to CBM, CNM integration

§ ProComm, FTP, Telnet of enclosure rack configuration via Ciena (WWP) 311V for all cabinet devices

§ IP network node commissioning and verification

§ Linux Run, lace, connect, and terminate coax, BNC, LCC, and RJ45, RJ11, and cables

§ Writing and running scripts MS-DOS, Unix,

§ Installing DC rectifier system including battery string

§ Terminate power and fibers

§ Install, commission, turn-up, and testing of 4G WiMAX

§ HP Servers, Cisco routers and switches

§ Configuration of Cisco switches and routers

§ Knowledge and hands-on experience as GSM BSS/CDMA BSS /OMCR Engineer, Ericsson OMT/LMT Software, Huawei M2000/LMT, ZTE ZXC10 NMS Software

§ Indoor/Outdoor Installation, Commissioning and Integration of Ericsson RBS 2G/3G Product Family such as RBS 2202, 2206, 2106, 2216, 2116, 3202, 3206, 6601, 6201 LTE Cabinets 

§ NSN BTS/ TMO L700 & 1900

§ CSM V1/V2   SAR 7705

 

Computer Skills

Anritsu software tools- HHST, Antenna Sweep Equipment,  Motorola PtP link planner software, EMS electrical down tilt software, RFS optimizer software, Andrew, ATC 200 software, Access, Visio, Word, Excel, Adobe, MS Windows & Linux operating systems, Windows 7 migration and SCCM