MICHAEL J. THOMAS

1918 S Weinbach AVE

   Evansville IN 47714

Tel #812-476-2508

Cell # 812-760-0151

michael.j.thomas66@gmail.com

PROFILE

A professional who is driven to excel in the telecommunications field, known for consistently finding ways to improve service for customers, achieving all financial and service demand objectives , receiving high appraisal ratings in performance, productivity and attendance annually.

 

 

       Experienced and effective manager of Capital and Expense Budgets Personnel and Performance      

         Results

 

 

·Experienced in managing Inside and Outside Plant Engineers, Technicians and Clerical Support personnel

      •Experienced with provisioning, testing and troubleshooting of Calix, Adtran, Cisco,Lucent,NEC,Optillian, Etc. Obtained manufacturer certifications wherever available.                                                          

·                        TL1, LFACS, LEIS,LEAD,WFA-C, WFA-DO, AARDWOLF, TIRKS, CMA, vBuild, Peoplesoft (Frontier, Verizon , AT&T and Telecordia applications) Trained in Sonet, ATM, DWDM and packet switched data technology

·                        Bentley Microstation V8, IDDS, Visio, Cadtel, AutoCad and other drawing software

Create, read and interpret engineering drawings and schematics, Skilled at RFP, site surveys, cost estimations, encroachment permits and easements, ROW & fiber design, design of Aerial and Buried Plant

·Quality review, critique and approve the work of Engineering Assistants and clerical    personnel, ensuring compliance with Verizon practices, design and financial objectives

 

·                        Preparing and working with documents, spreadsheets and reports in Microsoft Word, Access, Excel

 

·Expert at creation of Bill of Materials and Engineering Work orders in Inside and Outside Plant Environments

 

UHaul Center (2/2015-present)

·   Assistant Manager Evansville IN Rental and Equipment center

·    

Contingent Network Services(1/2015-present)

·   Network Equipment Installation,Testing,Cutovers, Site Surveys, etc.

Central Office Installation Technician-Trident Technical (11/2014- 12/2014)

·   Installation, Test and Turn-up  of Calix ,Adtran, Hatteras, optical networking equipment in Central Offices and Remote Cabinets

·   Electrical wiring, network cabling and  fiber optic terminations

·   Interpretation of Engineering plans and work orders

 

Machinist-Gibbs Diecasting via Employment Plus (8/2014 to 11/2014)

·   Various Machine operation in Automotive Parts production plant

 

Ramada Inn Henderson Kentucky (4/2014 to 8/2014)

·   Nighttime Security Guard

·   Maintenance Technician (Electrical, plumbing, AC maintenance and repairs, pool maintenance etc.)

Genesis 10-Contract Transport Engineer to Windstream Communications (8/1/2012 to 11/17/2012)

·   Performed complex troubleshooting on Cisco and Calix DWDM and Ethernet Transport Systems

·   Supervised out of service maintenance events and back out procedures of system turn-ups and expansions

·   Prepared TEO’s and work orders associated with growth projects

·   Worked with Planners to determine capacity management and growth design needs

 

Outside Plant Engineering Manager- Hargray Communications (9/2011 to 8/2012)

· Ensures that complete and accurate records, drawings and documents are prepared and maintained for maximum utilization in the field during current construction as well as for reference during future work.

·   Manages vendor relations and evaluates the feasibility of new OSP products and construction procedures.

·   Maintains familiarity with industry OSP design specifications, electronic mapping updates and practices set forth in bulletins, manuals & trade conventions.

·    Negotiates and recommends construction and engineering contracts

·    Provides yearly cable wire study records in accordance with rules defined by governmental cost study regulations.

·    Implements company standards and processes associated with facility records, design, construction, grounding, and customer demarcation.

·    Ensures acquisition of proper facility easements and encroachment permits,

·     Ensures that    Reviews and approves for payment invoices from outside contractors, engineers, and power companies.

·     Prepares the department’s annual expense and capital budgets and reports on departmental performance against each.

·     Cleared and badged at MCAS and Parris Island, Beaufort SC

·     Conducts performance and salary reviews for all department employees

Outside Plant Engineer- Frontier Communications (6/2010-9/2011)

 

·   Create Outside Plant Work Orders Construction Projects (DOT road projects, major facility Construction, Growth, Plant Rehabilitation and Overlays, High Speed Internet deployment, Data Circuit Design and Assignment etc.)

·   Perform OSP Engineering for Shaw AFB

·   Resolve roadblocks and prioritizing Construction work load to ensure the timely completion of work orders for 23 wire center serving areas across South Carolina

·   Meeting annual capital and expense budgetary objectives

·   Resolving customer appeals and escalations

 

 

 

 

SONET/DWDM Engineering Specialist (4/2007 – 11/2009)   

NEC CORPORATION OF AMERICA - National Technical Assistance Center         Herndon, VA

·   Provide online and onsite assistance to technical personnel from AT&T, Verizon, Embarq, Qwest and others. Extensive use of TL1 and NEC GUI-type software commands

·   24 Hour Emergency technical support after hours when on call

·   Technical Support of products including the latest NEC DWDM and Sonet/SDH multiplexers, legacy equipment (Spectralwave 32/64, Spectralwave160, ITS2400A, ITS2400V, ITS-600, etc.)

·   Travel to AT&T customer locations within U.S. to perform new system Test & Turn-up, system upgrades, troubleshooting, diagnosis, warranty and out-of-warranty support

·   AT&T Level 4 Technical certification

 

 

 

Local Manager/Senior Network Engineer (8/2000–7/2006) VERIZON      Fredericksburg, VA, Warrenton, Culpeper, Orange, Green and Page Counties

·   Supervise work activities of 25 OSP Engineers and Clerical Support Personnel with overall responsibility for various service and performance measurements

·   Wrote employee Annual Performance Appraisals and provided feedback, coaching, developmental opportunities, discipline, approved timesheets, positively impacted morale

·   Approving estimates (such as work orders for VDOT, major facility Construction, Growth, Plant Rehabilitation and Overlays, New Technology Implementation, FIOS, FTTH (fiber)Deployment, etc.)

·   Oversee the design and implementation of approved routine and custom work orders to be performed by Construction forces

·   Monitoring progress and resolving roadblocks to ensure the timely completion of work orders

·   Meeting annual capital and expense budgetary objectives for $33 million dollar Annual Capital Budget beginning in 2000 through 2006

·   Resolved customer appeals and complaints

·   New Construction Job Scheduler for entire Piedmont District of Virginia.

·   Service Improvement Work Administrator for the Piedmont District of Virginia.

·   Represented Verizon as Signatory/Executor in legal matters

 

Facilities Network Engineer (1/2000-8/2000)  ONSITE ACCESS LLC            Herndon, VA

·   Engineering inside and outside hi-cap facilities, digital carrier facilities,

·   Hiring and negotiating price and vendor work operations

·   New Construction Quality reviewer and accounts payable approver

 

Cable Splicing Technician (6/1989-12/1999)  BELL ATLANTIC VA INC.        Leesburg, VA

·Building and repairing many types of telephone plant including copper, fiber, and associated electronics as needed to complete construction work orders.

·Reading and interpreting engineering designs and schematics, manufacturer specifications

·Extensive technical background in cable fault location

·Building and repairing copper and fiber carrier spans, ISDN, ADSL, Litespan, PGFLEX, SLC and other digital loop carrier platforms

·Served as a lead technician in various technical trials including video over twisted pair copper, fiber to the curb, smart homes, satellite uplink etc.

·Worked effectively with other departments, i.e.: engineering, assignment, frame attendants to provide excellent customer service

 

Installation and Repair Technician (8/27/1987-6/1/1989) 

C&P TELEPHONE COMPANY OF VA         Arlington/Fairfax Counties, VA

·Performed work to satisfy new service orders

·Repair of existing outside plant services

·Installed, rearranged, and relocated wiring and equipment in order to meet customer demands and expectations to include Voice & Data services

 

 

 

 

 

 

 

 

 

 

 

 

 

References;

 

Verizon Coworker/Former Employee Dick McKinney (703) 919-4467

 

Former Ramada Manager Ron Young (270) 285-2436

 

Former NEC Manager Rusty Beier(703) 834-4619
 

Former Frontier Manager David Snow (919) 560-2902

 

Former Hargray Communications VP Engineering and Technology Ron Raugh (843) 686-1169