EXPERIENCE:
5/2011
– Present Liberty Cablevision of Puerto Rico LLC
Advance Field Technician Support Technician
Perform
all fiber installation for new Business accounts in the metro area and other
Liberty Location in Puerto Rico. Troubleshoot all fiber problems and Cable
modem problems for their internet services. Also able to migrate services for
customer speed increase of their network. Support and maintain voice and Data
services as require by the company. Provide training of 802.11N Technology
(WiFi) for the field staff. Able to determine and problem solve in a time
manner. Installation of Fiber equipment for GPON Technology and follow by a
2544 testing and procedure. Perform equipment installation DC and AC power
testing and procedures. Installation of Adtra 904,908,and 924 forf voice
service and T-Marc 280 and 340 for Data Services.
7/2006
– 7-2009 Lockheed Martin
Electronics Assembler Senior
Performs
a variety of tasks ranging from repetitive to non-repetitive production
assembly operations on electronic and/or mechanical assemblies and
subassemblies such as modules, boards, panels, drawers, frames, and cables.
Works from diagrams and drawings, makes initial layouts, and uses hand and/or
power tools, jigs, and saws. Makes continuity checks on work in process and
completed. May conduct quality inspections on processing line in accordance
with quality specifications. May disassemble, modify, rework, reassemble, and
test experimental or prototype assemblies and subassemblies according to
specifications and under simulated conditions. Experience with SOLUMINA at the Oldsmar
Location.
8/2005
- 3/2007- ITS Telecommunications Inc. Indiantown, Fla
Outside Plant Manager
§ Responsible
for the installation of cable TV, high-speed Internet, and/or telephone
services for residential customers. Bring services trough Fiber To
The Home technology (FTTH). Installation of NID Boxes,
Power Supply, Program and test alarm home security along with customer
education on all service provided by the company. Fiber Optic Splicing
experience. Mount 524 and 522 ONT's for all services that customer request.
Experience on CAT 5 Cable and termination, RG6 Cable Fiber Optics Splicing.
§ Responsible
for the outside plant operations including customer service, and maintenance
of existing facilities and the planning, engineering and implementation of
future telecommunications growth demands while maintaining cost effective
measures for both ITS and ITS customers. Additionally, responsible for: (a)
supervising outside plant employees, purchasing agent and contractors; (b)
engineering, construction, installation, maintenance and removal of all
copper & fiber optic cable facilities; (c) determining and approving the
need, quantity and quality of tools and materials for construction,
maintenance and inventory; (d) approving requisitions; (e) determining the
need and purchasing outside plant vehicles; (f) Development and
administration of the Outside Plant annual budget; (g) Insuring that all
applicable safety standards are maintained governing Outside Plant and that
employees are properly trained in safety standards; (h) Preparation for
Hurricanes and natural disasters; (i) Assist in the administration of Union
affair.
1/2004
– 7/2006 Comcast Cable Stuart, Florida
Dispatcher
§ Compile,
schedule, assign and print work orders for system cable installation and
trouble and service changes. Monitor locations of field personnel and develop
approximate time schedules. Retrieve subscriber account information and input
data such as change of service and rescheduling of service data. Inputs via
CRT, available time for service calls based on field personnel availability
affected by various operational conditions. Maintain radio communications
with field staff. Answer phones during and after normal business hours.
Compile, maintain, and prepare various operational reports, logs and files.
Troubleshoot all Cable modems Installation at customer site to provide
efficient data service.
9/2000
- 5/2002 South Western Bell Telephone (SBCT) Pompano Beach, Florida
Manager OSP/ Prem. Installation & Repair
§ Maintain
Telecommunication form (POT's to DS3's circuits, ADSL, Frame Relay services.
Supervise Technicians with the Installation and Repair of Voice and Data
circuits and Fiber rings for the Miami's MSA's. Assisted with trainings on
different CPE's (CAC Channel Bank and Adtran TA-850) for Voice and Data
circuits and Fractional T1's. Worked closely with Managers and Directors for
South Western Bell on the Process of Migrate customers to our Network.
Completed Training of all technicians in the Installation and Repair of
CPE's. Taught the basic telecommunication concept on Network Structure
Cabling and Installation and Procedures for Data Communications Equipments
(DCE) to new staff. Worked with the customer service department for the Data
and Voice service for large and small accounts.
2/1999
- 9/2000 Winstar Communications Miami, Florida
Field Technician II / Customer Operation Specialist
§ Test Data
and Voice Circuits with T-Berd 2310/2209. Install and Maintain Data Circuits
such Frame Relay and High Speed Internet and DSL. Worked with Microwave
Circuits, provisioning DS1's and DS3's circuits Installed CPE's Channel Banks
for Fractional T1's. Provisioned 1720/1638 Cisco Routers. Take relations with
the customer service department for the customer advice on telephone and High
Speed Internet services.
7/1995
- 4/1998 AT&T Submarine Cable System San Juan, Puerto Rico/ Morristown,
New Jersey
Deployment Assist. Supervisor AT&T Submarine Cable Systems
§ Supervise
5 splicers that installed and maintained Submarine Telecommunications cables
from Puerto Rico to Magans Bay, St. Thomas to Dominican Republic. Change
Microwave traffic form cooper to fiber optic cables to eliminate
communication failure for all involved countries. Worked on the Antillas I
Cable turning up DS4 circuits & Tributaries going to a FDM34 DACCS.
EDUCATION:
Electronics Degree Vocational High School,
Caguas, Puerto Rico
BS Degree Computer Science/Telecommunication
Wexford University AL