OBJECTIVE:

EXPERIENCE:

3/2012 - Present

Industry: Computer/IT Services

Construction Management

• Manage project development from initiation to closure• Create accurate and executable Scope of Work (SOW)/ Method of Procedure (MOP) for the required sites, construction/modifications based on documented information deemed necessary. • Clearly communicate project expectations to sub-contractor companies and team members.• Inspect, test, record and analyze db levels at various fiber/CAT5e, to assess transmission characteristics and locate faults or malfunctions. • Cutover OSP system units to integrate ISP via fiber migration• Customer relations liaison and retainment lead to ensure satisfaction/intention. • 24/7 on-call responsibilities• Spot check standard of Optical Network Terminals for the subscriber’s wireless, telephony, and fiber placement. • Splice optical fiber using splice tray /Optic-tap/ and battery backup configuration.

1/2010 - 11/2010

Associate Technician-contractor

• Configure, rip or build R-Back and Jupiter routers for WAN/LAN, LAN, DHCP, Basic Static, Sticky Static, Legacy Static, and Dynamic services.• Troubleshoot the Alcatel/Lucent 7330 ISAM FTTN, Alcatel/Lucent 7340 ISAM FTTP, Alcatel/Lucent 7342 ISAM FTTU, IPDSLAM, General Bandwidth G6 Voice Gateway, BLM1500 GPON routers.• Responsibilities Included: Alarm validation and investigation, proactive channel scans, troubleshooting, ticket documentation and escalation, proactive network checks, network repair and monitoring change management. • Identify, analyze, development, and document process improvements, methods and procedures and or quality standards.• Collects data and recommends solutions to root causes of problems.

2/2009 - 12/2009

Fiber Splicer and WIFI Installer

• Installed DAS-Distributed Antenna System solutions as it relates to Radio Frequency in the 700MHz to 2GHz range.• Testing and integration of system for voice and data, using test meters, circuit diagrams, polarity probes, and other hand tools.• Newly installed, or updated equipment that are radio frequency compliant for 2G, 2.5G & 3G networks. • Repair or replace faulty wireless antenna, routers, switches or defective and damaged telephones or associated equipment.• Remove and remake connections in order to change circuit layouts, following work orders or diagrams.• Instructed customers on use of equipment at turn-key, and respond to any inquiries.

3/2007 - 12/2008

Cable/Fiber Splicer OSP

• Coordinate and meet with customers to install, maintain, or repair reception equipment or accessories.• Accurately measure lines, cleave them at the appropriate place, identify individual fibers based on their color and arrangement within a cable, and splice them with auxiliary fibers that attach to computers, wireless routers, and cable outlets• Splice cables, using hand tools, Fuji Kura, epoxy, or other mechanical equipment.• Prefabricate couplers and joiners, and insulate cables for use in large-scale communications• Access cable boxes via handholds or manholes to install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders.• Install amplifiers or repeaters to maintain the strength of tele-communications transmissions.

3/1996 - 2/2003

Communications Systems Supervisor

• Lead for deploying, configuring and monitoring network equipment, and network usage and systems availability. Configuration and troubleshooting support for Switches, Routers, Citrix Load Balancers, VPN concentrators, ASA firewalls, Firewall Service Modules and Aruba Wireless Controllers. • Lead support and troubleshooting for IP technologies, including network connectivity, routing protocols (BGP, EIGRP, HSRP), VPNs, Load balancing, and QoS. • Lead support and troubleshooting for Ethernet (Switched, FastE, GigE), Spanning Tree, VLANs, VTP, Trucking and Virtual environments. • Team development of design and architectural strategy to include technology standardization and modernization. • Initialized and loaded databases; assembled and interconnected equipment components to prescribed tolerances.• Assigned work crews and coordinated activities of personnel to meet workload demands.• Installed, operated, and performed maintenance on Digital Group Multiplexers (DGM), Remote Multiplexing Combiners (RMC), repeaters, restorers, telephones, test stations, intermediate distribution frames, and related equipment. • Fusion spliced and maintained fiber optic cable systems. • Operated manual and motorized cable construction equipment.

EDUCATION:

3/2003 - 5/2004

Associate Degree

2/2001 - 7/2001

Vocational

Hands-On T1/T3 Components and Applications Hands-On T1/T3 Installations and Troubleshooting

1/2000 - 3/2000

Vocational

ESA, Galaxy, and MCU Customer Service

7/1997

Certification

Operated telephones, Remote Multiplexing Combiners, and Digital Group Multiplexers. Installed wire and cable systems including telephones, Remote Multiplexing Combiners, Digital Group Multiplexers, and related equipment. Installed switchboard operations for 16 telephones using a Remote Multiplexing Combiner. Connected telephone cable terminals to inside wores and switchboard following diagrams and using hand tools and wire wrap gun. Routed cables from entry points to specified equipment, following diagrams, to include CAT 3 and CAT 5 fiber optic cables.

LANGUAGES:

Languages

Proficiency Level