Richard Botting
61 Billerica Ave
N. Billerica, MA 01862
Email: rickcb3@yahoo.com
Primary Phone: 978 663-3452
Cell Phone:
508 596-4147
Work Phone:
603-521-3512
Telecommunications Management/IT/Human Resources
OBJECTIVE: To gain employment and to expand my
knowledge in my field in order to achieve greater satisfaction in my job
performance while obtaining required objectives set.
EXPERIENCE
11/2013 -
Present AT&T Mobility/ Sr. Specialist-Ran Engineer
Designs, plans
and oversees installation, maintenance, and optimization, and/or performance
of wireless radio access network communications systems, including radio
propagation modeling and prediction, microwave path analysis, interference
analysis, frequency coordination, cell site equipment layout, parameter
definition and ancillary equipment. Provide radio frequency, and or,
radio access network design. Analyze RAN data to recommend optimal changes to
RAN network to improve all key indexes and performance indicators. Develop
process documentation on Mandatory Cell Site Replacements and RF
Modifications to post on organizations share-point. Successfully attended and
passed all 31 training classes required for 2014 towards bronze certification
Ran Engineer.
03/2011-11/2013
AT&T Mobility/Sr. Specialist-Technical Project Manager
Manage the
Fiber to the Cell upgrade project for Affiliate, as well as Non-Affiliate
builds. Chair meetings weekly with all stakeholders in Construction and
Engineering process to meet critical dates and address issues. Compile VIP
slides and give presentations to upper leadership weekly of forecasted and
actual results. Build new cell sites and carriers in CSMI database, pull
national reports, as well as escalate to upper management. Compile data and
distribute Executive Level Reporting on Diversity Imbalance CTS Ticket
Reports. Accountable for upgrading AT&T’s Mobility Network with the Fiber
to the Cell backhaul initiative. Responsible and accountable for the
detailed, high level and low level, design of the outside plant (underground
and aerial fiber cable, conduit systems, and associated facilities) within
the highly urbanized area of New Jersey and Delaware. Responsible for working
with aerial photos, Google Earth, DEM maps, GPS Coordinates, topographical
and other maps to determine where outside plant fiber infrastructure should
be placed. Determine if infrastructure should be underground or aerial, as
well as the best laid routing process. Design a proposed fiber placement in a
GIS system using geographical layer overlays to direct field personnel on
construction. Work with the GIS systems (EGIS, GEOLink, and NovaEON) for the
development or modification of OSP drawings. Identify the location of splice
points. Identify any underground obstructions (other utilities, rock, other
telco cabling, water, electrical, etc.) and reflect on drawings with
call-outs. Calculate the work units for the construction of said pathway.
Identify and ensure materials are ordered to the appropriate lengths to
reduce wastage. Perform Cost analysis, and submit complete engineering
planning work packages, and records research. Enter data for fiber designs
and attach design templates into a web based application named LROPP for
distribution to field construction forces. Collect data from Diversity and
Imbalance CTS, as well as Ran PIM Testing to create and distribute results in
Executive Level Reports. Recipient of AT&T “2011 Key Contributor Award”
for leading and driving operational simplification and cost saving
initiatives. This recognition is given to only top few percent of above and
beyond employees. AT&T also rated as “Far Exceeds” for 2011 annual
review.
Work with the GIS systems (EGIS, GEOLink, and
NovaEON) for the development or modification of OSP drawings. Identify the
location of splice points. Identify any underground obstructions (other
utilities, rock, other telco cabling, water, electrical, etc.) and reflect on
drawings with call-outs. Calculate the work units for the construction of
said pathway. Identify and ensure materials are ordered to the appropriate
lengths to reduce wastage. Perform Cost analysis, and submit complete
engineering planning work packages, and records research. Enter data for
fiber designs and attach design templates into a web based application named
LROPP for distribution to field construction forces. Recipient of AT&T
“2011 Key Contributor Award” for leading and driving operational
simplification, along with cost saving initiatives. This recognition is given
to only top few percent of above and beyond employees. AT&T also rated as
“Far Exceeds” for 2011 annual review.
04/2010-03/2011
Verizon Wireless/Consultant
Design and
build 1550 switch to Cell Ethernet Backhaul 1 Gig circuits in
Granite/Xng.
Correct and
maintain existing data in Granite/Xng. Design Optical paths and build
transport equipment from Switch to Cell sites in Granite/Xng. Design and
build 1550 Segment Circuits into Granite Xng for Ethernet LTE Project.
Design and
build over 4800 T1 IPBH and EVDO circuits, as well as 10 Gig switch circuits
for router service for voice and data for the Ethernet LTE Project in
Granite/Xng. Process and track all T1 Segment Disconnects for Ethernet LTE
Project in Verizon CSG. Issue and track all Change Control Documents to
Verizon for Adds, Changes and Updates for all circuits at Cell sites within
the Ethernet LTE Project. Log into EMS for Alcatel 7750’s at Switch sites for
configuration of Alcatel 7705 routers at all I-Pipe and E-Pipe Cell sites for
verification and correction items.
Set standards
for the Ethernet LTE Project builds in Granite/Xng OSS. Create E-node B for
Ethernet service connectivity for backhaul over microwave. Build Ethernet Backhaul Transport, CDM T1’s for Data and Voice, as
well as last mile segments, switch site router paths, and equipment for cell
sites into Granite/XNG for LTE Project. This involves several flavors of EBH
including Microwave Hub/Spoke configurations with ENODEB, Dark Fiber, as well
as Leased Facilities. Create fabric switching designs utilizing Cisco
products. Obtain data from Excel spreadsheets and verify data using EMS
system logon for configuration of Network Equipment. Build templates for
equipment in Granite/XNG. Verify T1 disconnects for Cell Conversions and
process ASR’s through Verizon CSG for disconnects of T1 facilities. Issue
Change Control requests for site adds, updates, and changes for existing new
Cell Sites and Ethernet Circuits. Maintain circuit data and equipment builds
in Granite/Xng for quality standards. Train Facilities Engineers as well as
Cell Technicians on build out of EBH paths in Granite/XNG.
12/2007-1/2009
EMC Consulting Massachusetts/Consultant
Consult for
OSS system integration for Time Warner and Cox Communications client across
America. Validate and quantify data for market assessment. Conduct visual
inventory at client sites to build equipment into new OSS system, Granite
Xng. Build in circuit paths on provisioned equipment from data sources
(Lucent, Nortel, Cisco, Fujitsu, and Tellabs). Verify data by logging into
EMS systems for all telephony equipment such as Cisco Routers, Juniper
Routers, and Fujitsu Multiplexors. Interface with various client departments
to gather data needed for complete standardized build across footprint.
Create training documentation to provide for Engineers and used this to
perform training classes. Provide customer support in use of new OSS system.
Apply analytical and evaluative methods and techniques to issues or studies
concerning the efficiency and effectiveness of program operations.
5/2004-12/2007 One Communications Waltham/MA
Circuit Design Engineer
Design circuits using a web-based system know as
Granite. Design DS1 to DS3 level circuits as well as optical levels of OC3 to
OC48 through ATM and TDM Networks using Sonet Rings. Area of coverage was all
of New England and New York. Direct inventory used for turn up of circuits to
customers. Place equipment and monitor capacity for future growth. Issue
Design Layout Records in order to provide service for data and voice packages
for our customer base. Help with troubleshooting down circuits with NOC and
follow up with direct customer testing of troubled circuits. Convert DLR’s to
HTML for field operations. Assign local T1 CFA for either HDSL, ADSL.
Re-arrange on rolls, circuits for identified capacity relief in area
co-locations. Build Voice and Data feeders assigned to Lucent Anymedia
equipment for integrated products. Provision circuits through an OSS system
Otis.
9/2001 – 5/2004 DOT/TSA U.S. Government Lead
Security Screener
Federal employee responsible for providing
security services at Manchester Airport. Provide physical and property
searches using x-ray, magnetometer, and hand techniques. Act as lead support
person handling complaints from staff and airport passengers and resolving
them in a timely manner. Assist new employees on staff with on job training
and help develop team-building techniques. Ensure all under my lead follows
FAA/TSA security guidelines. Perform testing and calibration of magnetometer,
x-ray and explosive trace device to ensure proper operation. Conduct detailed
analyses of complex functions and work processes. Read and interpret laws,
regulations, policies and procedures. Communicate with a variety of
individuals using tact and diplomacy.
12/2000 - 9/2001 SQA Providence RI / Lucent
Technologies Operations Manager (Contract)
Develop processes, and document them for
supporting a new telecommunication switch named "Softswitch".
Maintain and administer a new database for tracking and creating ECO and ECR
solutions for software and hardwire problems. Order and inventory all
hardware needed for customer staging on premises. Troubleshoot EDGE Server issues.
Interview and identify qualified new hires for the Operations Department.
Write new technical documentation as called for all new installation
procedures. Work closely with the Quality Department to identify all defects
from manufacturing and to correct them before deliverance to customers. Main
point of contact for field support worldwide to install, and upgrade switch
software. Screen resume and conduct initial phone interviews of job
applicants and made recommendations to hiring managers on individual
applicants’ continuation in hiring process. Source major on-line job boards
for potential candidates and initiated first contact to present employment
opportunities to job seekers. Evaluated results of applicant background
checks and drug screens within company guidelines and ensured consistent
application of adjudication practices. Conduct internal audits of staffing
procedure to ensure compliance with ethical and legal regulations. Manage
applicant flow through PeopleClick applicant management system. Develop
training documentation centering on applicant tracking system, background
check processes, and procedures for placement of surplus employees. Develop
job descriptions, desired qualifications, and automated pre-screen questions
and applicant correspondence in preparation for rollout of new online job
site and applicant tracking system. Manage online job postings on major job
boards as well as various college career sites.
8/2000 - 12/2000 Telcordia Technologies
Piscataway NJ Quality Assurance Software
Tester for TIRKS (Contract)
Performed acceptance testing, release specific
testing and regression testing. Created and implemented test cases based on
system and GUI requirements. Maintained statistics and followed-up with
development to insure proper fixes are implemented. Work in dynamic team
environment applying Telcordia Quality Method of Operation (QMO) to insure
release date commitment with quality results. Telcordia is registered as ISO
9001 compliant and has achieved a Level 5 rating on the Capability Maturity
Model (CMM) standards. Unix Scripting for automation of data loading process
for TIRKS, an inventory database. Enhance existing UNIX scripts to achieve
better performance and throughput. Daily maintenance of an inventory database
that involves monitoring the daily run of scripts, as well as troubleshooting
in event of errors in entire process. Temporary Contract Position.
10/1999 - 8/2000 USWEST Tempe/AZ Design Engineer
Designed projects for Fiber to the Premise (FTTP)
broadband expansion services and as team leader of design and assembly, to
ensure all projects are within capital budget while maintaining the highest
quality product. Achieved 300,000 home sites passed for service in USWESTS
VDSL high-speed Internet and video services. Secured within 2% of budget for
the year while maintaining goals set. Redesigned the process for the Final
Design and Assembly department and succeeded in bypassing last year’s
results. Maintain and provide facilities for residence and business customers.
Design T1, T3, SLC-96, SLC-series-5, ISC-303, and SONET ring hierarchies in
TIRKS database. Provide facility relief and growth to my turf areas via
placement of fiber cables, and installation of various DLC units and
multiplexers. Efficient in FACS, COSMOS, LEIS, OPERA, TIRKS, ECRIS,
WINDOWS-95, LOTUS 123, MICROSOFT WORKS and NOTES.
1/1997 - 10/1999 Bell Atlantic Boston/Ma Staff
Manager
Project Manager in the Data Management Group, I
tracked and corrected, defective pairs in my particular region of Maryland,
Washington DC, West Virginia, and Virginia. I met monthly with each support
group from the respective states and supplied them with results and direction
in how to decrease the creation of defectives while designing new preventive
procedures for them to follow. Succeed in building a database for a
preventive defective pair process for the state of Maryland. This was
successful in recovering three million dollars in revenue for Bell Atlantic.
This database was handed over to the Maryland FMC and it is currently being
used. Project Manager responsible in the implementation of Requestnet, a
tracking and provisioning system for all Hicap services throughout all of
Bell Atlantic North region. Develop new Hicap provisioning processes for
entire Bell Atlantic North region. Designed and implemented training courses
for Hicap provisioning for Bell Atlantic North employees. Implement
REQUESTNET system on time for the entire Bell Atlantic North Region. Develop
a training process and redesign the flow through process re-engineering for
provisioning Hicap in the Greater Manhattan. Project Management skills used
to deliver order flow through procedures throughout footprint. Project
Management skills used.
1/1992 - 1/1997 Nynex Framingham/Ma OSP Engineer
Maintained and provided facilities for residence
and business customers. Design T1, T3, SLC-96, SLC-series-5, ISC-303, and
SONET ring hierarchies in TIRKS database. Provide facility relief to my turf
areas via placement of copper and fiber cables, and installation of various
DLC units and multiplexers. Efficient in FACS, COSMOS, LEIS, OPERA, TIRKS,
ECRIS, WINDOWS-95, LOTUS 123, MICROSOFT WORKS and NOTES. Develop into a
capable engineer who handled heavy high-level business traffic. My turf areas
were Mansfield MA, North Attleboro MA, Plainville MA, and Medfield MA. While
my time in this position I achieved all of the objectives set for me and had
high level results in all customer service levels. Local Windows Desktop
Administrator providing setup and support with LAN and TCP/IP Network.
Updated and loaded Device Drivers as needed as well as update new
applications. Worked with setting VPN Configurations for remote access.
1/1990 - 1/1992 Nynex Framingham/Ma Splice
Technician
Installed and maintained all outside facilities.
Perform all SLC and multiplexer maintenance for all remote terminals in
southeastern Massachusetts. Train technicians in Central District on
troubleshooting procedures on all T1 and T3 carriers utilizing the T-BERD
test set. Volunteered for long-term setups as Splice Repair Foreman and
supervised 25 Splice Technicians. Installed and maintained all interoffice
carriers and business circuits. T1 and T2 and T3 level testing involving
multiplexers and all remote terminals. Installed and maintained all interoffice
carriers and business circuits. Tested and built D4 carriers, repeatered
spans, and special circuits. I had set a training class for technicians on
how to use the T_BERD test set for testing all high level circuits (T1 and
T3). Skilled in Multiplexer 1840, SLC series 5, SLC 96, Hi Gain wireless
repeaters, ISC 303, Fox Multiplexers, Spartan Alarm systems and D4 Carrier
systems providing ISDN circuits.
1/1984 - 1/1990 Nynex Waltham/Ma Toll Test
Technician
Installed and maintained all interoffice carriers
and business circuits. Tested and built D4 carriers, repeatered spans, and
special circuits. I had set a training class for technicians on how to use
the T_BERD test set for testing all high level circuits (T1 through OC48).
Skilled in Multiplexer 1840, SLC series 5, SLC 96, Hi Gain wireless
repeaters, ISC 303, Fox Multiplexers, Spartan Alarm systems and D4 Carrier
systems providing ISDN circuits.
9/1984- 9/1986 Campus Police Officer Wheaton
College Norton/Ma
Communications, Campus safety, Patrol, Report
Writing, Incident Investigations, Student Transportation, Campus Event
Security.
EDUCATION
6/1999 New England School of Law
US-Massachusetts-New Bedford
5/1993 Framingham State College US-Massachusetts-Framingham
Bachelor's Degree Psychology- Graduated Magna Cum Laude
5/1990 Dean College US-Massachusetts-Franklin
Associate Degree Communications- Graduated High Honors- Member of Alpha Sigma
Lambda National Honor Society
AFFILIATIONS 4/1983 - 5/1985 Mansfield Auxiliary
Police Auxiliary Officer
ADDITIONAL INFORMATION Language Proficiencies
Spanish
SKILLS
|
Skill Name
|
Skill Level
|
Last Used/Experience
|
|
Circuit Provisioning
|
Expert
|
Currently used / 5 years
|
|
Windows XA/2000/NT/97/95
|
Intermediate
|
+4 years ago / 4 years
|
|
Granite/Xpercom/Xng
|
Intermediate
|
Currently used / 6 years
|
|
Hi-cap Provision and Maint.
|
Expert
|
2 years ago / 10 years
|
|
Homeland Security Screening
|
Expert
|
2 years ago / 3 years
|
|
IDGS
|
Intermediate
|
+4 years ago / 5 years
|
|
LFACS
|
Expert
|
+4 years ago / 10 years
|
|
Routing/Traffic
|
Expert
|
1 years ago / 8 years
|
|
Microsoft Access
|
Intermediate
|
3 years ago / 4 years
|
|
Microsoft Explorer
|
Expert
|
Currently used / 20 years
|
|
Microsoft Office
|
Expert
|
Currently used / 20 years
|
|
Microsoft Word
|
Expert
|
Currently used / 20 years
|
|
OSP Design (FTTP)
|
Expert
|
Currently used / 15 years
|
|
Microsoft Excel
|
Expert
|
Currently used / 20 years
|
|
Desktop Support and Admin.
|
Expert
|
+4 years ago / 4 years
|
|
Project Management
|
Intermediate
|
2 years ago / 5 years
|
|
RequestNet
|
Expert
|
+4 years ago / 3 years
|
|
Right Of Way
|
Intermediate
|
+4 years ago / 5 years
|
|
TCP/IP
|
Intermediate
|
+4 years ago / 8 years
|
|
UNIX
|
Intermediate
|
+4 years ago / 2 years
|
|
Service Order Negotiations
|
Expert
|
+4 years ago / 15 years
|
|
SLC Maint. Equipment Handler
|
Expert
|
+4 years ago / 7 years
|
|
T-Berd T1 Testing
|
Expert
|
3 years ago / 15 years
|
|
TIRKS
|
Expert
|
+4 years ago / 15 years
|
|
SONET/SDH
|
Expert
|
+4 years ago / 4 years
|
|
Cisco Switch
|
Intermediate
|
2 years ago / 8 years
|
|
NOC
|
Intermediate
|
+4 years ago / 4 years
|
|
Alcatel Routers
|
Expert
|
1 years ago / 4 years
|
|
Unix Based Servers
|
Expert
|
+4 years ago / 4 years
|
|
Network LAN/WAN
|
Intermediate
|
Currently / 8 years
|
|
Six Sigma Certified Yellow Belt Certified
|
Expert
|
Currently / 1 year
|
|
SDLC
|
Intermediate
|
+4 years ago / 2 years
|
|
HR Management/HRIS
|
Expert
|
+4 years ago / 12 years
|
|
Juniper Routers
|
Expert
|
+4 years ago / 7 years
|
|
FTTC/FTTP/FTTN/ETTC
|
Expert
|
Currently / 10 years
|
|
Lucent 7705/7750
|
Expert
|
Currently / 3 years
|
|
Lucent 1680 MSPP
|
Expert
|
1 year ago / 2 years
|
|
Process Re-Engineering/Quality
|
Expert
|
13 years ago / 3 years
|
|
Quality ISO9001
|
Intermediate
|
+4 years ago / 4 years
|
|
E-Learning Training
|
Expert
|
1 year ago / 4 years
|
|
Technical Writer
|
Expert
|
1 year ago / 4 years
|
|
GIS System/EGIS/NOVA/GeoLINK
|
Intermediate
|
Currently / 2 years
|
|
Training Presentation and Documentation
|
Expert
|
1 year ago / 8 years
|
|
Labor Relations Mediation
|
Expert
|
+4 years ago/ 4 years
|
|
TBS/ Metasolv OSS
|
Expert
|
+4 years ago/ 4 years
|
|
Human Resources
|
Expert
|
+4 years ago/ 4 years
|
|
CEV/HVAC Environmental
|
Expert
|
+4 years ago/ 8 years
|
|
|
|
|