Motivated, detail oriented, team player seeking employment with a company that can utilize my certified skills in broadband telecommunication systems installation, configuration, testing and troubleshooting to help increase production and profitability.

RWM Fiber Optics, Inc. Carson, CA-Communications Technician 100- Diploma 2010                                         

Certified Broadband Premises Installer, SCTE                                                               2010

Certified Fiber Optic Technician, FOA - CFOT# 217-0280                                                  2010

Certified Satellite Technician - RWM                                                                                2010

 

Fiber Optic Broadband Technician                                                                   

Fiber optic system design and installation Loss Budget                            Fiber optic cable installation-ISP/OSP

Fusion splicing-Single strand & Ribbon                                   OTDR testing & troubleshooting

Mechanical splicing                                          Termination/Connectorization

Light Source & Power Meter Testing, OLTS                                                 Emergency Restoration

FTTX Architecture and Build-Outs                                                        OSP Cable Prep and Splice Case Prep

Mid Span Cable Prep & Splicing                            Verizon & Time Warner Print Reading  

Cut Sheets                            As Builts

 

Telephony & Copper UTP Cabling

Blueprints:  Take-off              Notes and Mark-ups
Bonding               Grounding

Raised Floor                                    Conduit, Ladder Rack

Telecomm Room                              Requirements and Layout

Cable Trays                                      Cellular Floor

Hangers                                            Pathways

Codes and Standards:  NEC, ANSI/EIA/TIA              Local Firestopping

 

Broadband Cable Television and Satellite Certification

CATV Core Installation Principles              Signal Level Meters

CATV Digital Installation Principles              Testing

CATV Modem Installation Principles              Troubleshooting

DBS Installation Principles              Safety Policies

Safety Procedures              Customer Service

Emergency Restoration              Sales Principles

Pole Climbing              Ladder Management Safety

T1 Manager,                                                                                                           Siebel,

Scheduling,                                                                                                             Telecom experience

voIP,                                                                                                                       

VPN, LAN

 

Long Beach Jordan High, Graduate - Diploma                                          Long Beach, CA.               2004

06/2011 - Present                            OutSource     Telecommunications Technician                                          El Segundo              

·          Cable Pulling, terminating cables Cat 5 cat 5e cat 6 and cat 3 and testing. Wireless installation. Punch down panels. Cisco telephone installation.

·          Using Various tools, Punch down tool Hilti gun Scissor Lift gates ladder handling and use

·          Traveled to various sites. Construction sites and office environments. Practice safety and ergonomics

 

08/2009 – 04/2011                                                              Cbeyond                                                                   Gardena, Ca

Project Manager/Service Coordinator

·          Provided project management support for

·          Responsible for accepting all orders and verifying accuracy and completeness, providing technical support as needed.

·          Entered completed packages into OSS systems and order additional services as required by the order/customer request

·          Managed customer accounts by taking ownership of the order throughout implementation lifecycle and providing ongoing status to      customers.

·          Resolved customer issues throughout the order process.

·          Worked closely with Provisioning, Service Activation and Field Services to ensure installation and activation went smoothly for      complete customer satisfaction.

·          Initiated and managed escalations throughout the external RBOC and internal Cbeyond departments.

·          Coordinated activation of services with customer and vendor as well as internal Cbeyond departments.

·          Informed Sales Support Manager in an expeditious manner regarding any unresolved issues impacting the customer’s installation

 

01/2007 - 06/2008                                          Bus Driver - First Student                                                          Carson, CA

·          Operated multi-passenger vehicle to transport students, following a strict schedule.

·          Performed Vehicle inspections, and checked safety equipment to ensure that everything is in working order.

 

 

08/2006 - 03/2007                     Mail Processing Clerk - Post office                             Los Angeles, CA              

·          Would operate automated mail processing equipment and perform manual sorting of mail such as: collating, bundling, and transferring processed mail from one area to another .

·         Lift and carried parcels and containers weighing up to 70 pounds.

06/2004 - 08/2006                      Airport Ramp Agent - Menzies                            Los Angeles, CA              

·         Team leader for a crew of 5 making sure the aircraft was loaded and unloaded in a safe and timely manner.

·          Would lift luggage and mail weighing up to 75 pounds.