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Education

•   Felician College, Lodi, New Jersey; Bachelor of Arts in Marketing & Management

•   Essex County College, Newark, New Jersey; Associate in Science in Physical Education

 

Experience

Facilities Technician/Construction (FTTP and Core), VERIZON, North Bergen, New Jersey              2005-Present

•   Building the Verizon fiber optic network since its initial deployment in 2005

•   Pathway distribution of FTTP (Fiber To The Home)

•   Installing, repairing, and maintaining Core (copper) and FTTP (Fiber optic) cables in outside plant facilities

•   Engineering revisions of fiber optic design layout

•   Planning jobs and determining materials, tools, force, to complete tasks

•   Developing schedules for completing task, Adjusting priorities and informing work team when problems arise.

•   Reviewing, interpreting, and working with service orders, circuit diagrams, blue prints, and plats

•   Ensuring that all work preformed is completed safe and to OSHA standards.

•   Performing wire rearrangements and transfers on Central Office Frame

•   Working aloft and underground using all safety procedures as well as test to complete task safely

•   Performing tests, analyzing data, and interpreting manuals and prints to locate and trouble and clear trouble conditions in switching equipment, cables, computer systems, data networks, and associated peripherals

•   Conducting safety checks on all light and heavy equipment. Including personal protective equipment

•   Restoring service to customers ranging from one subscriber to hundreds of subscribers in a cable failure

•   Wiring and splicing fiber optics in MDU’s ranging from 4 unit buildings to over 800 unit high rises

•   Trouble shooting and resolving problems in all aspects of the outside plant facilities

•   Working with little or no direct supervision

•   Working in unison with other technicians to complete tasks

•   Delegating tasks to other workers in the team

•   Test and analyze data after performing test with testing equipment

•   Assigning cable pairs and installing interface ports

•   Informing and selling customers Verizon products and services

 

Loss Prevention, Best Buy, West Patterson, New Jersey                                                                   2003-2004

•   Inventory Control

•   Profit/Loss Statements

•   Monitoring customers and store employees to prevent theft

 

Customer Service Representative, Quest Diagnostics, Teterboro, New Jersey                                2002-2003

•   Opening customer accounts and entering information

•   Maintaining customer records

•   Resolving billing disputes

•   Filing insurance claims

 

Sales Representative, Radio Shack, Belleville, New Jersey                                                              2000-2002

•   Customer service

•   Sales in a commission based environment

•   Inventory Control

•   Profit/loss statements

 

Skills

•   Strong knowledge of fiber optic network from the frame to the subscriber

•   Proficient in Microsoft Office programs (Word, Excel, PowerPoint, Access)

•   Ability to work with several operating systems, including Windows, Mac OSX

•   Proficient in Tagalog language