Fanwood, NJ ~ 917.733.3015 ~ wadeshandler@yahoo.com

 

 

Summary

 

Well versed Telecommunications Project Manager with Network Engineering, Operations and Supervisory experience along with Sales and Field Engineering abilities.

·         Known as proactive and team oriented, with a “can do” attitude along with excellent organizational, negotiation, oral and written communication skills.

·         Demonstrated expertise in building strong relationships with customers and working effectively across functional organizations, with proven sales ability.

·         Master’s Certificate in Project Management.  Technical and Software Applications knowledge (IP, Routers, Managed Services, Network Communications and Facilities).

 

Technologies

 

FTTP (Fiber to the Premise), FiOS – Voice & Data, VOD, DSL, Ethernet, Routers and Terminal Servers.

Microsoft Applications:  Office, Microsoft Excel, Word, Powerpoint, Outlook and Windows XP.

 

Verizon knowledge of: BDMS, TIRKS, WFA, EWPTS, CCP/CCA, Special Services, Central Office, Verizon Business and Provisioning / Ordering Systems.

 

 

Experience

 

Right of Way Manager / Project Manager  – CTS (Communication Technology Services) Hackensack    2011 - 2013

·         Meet and negotiate with Building Owners, Homeowners' Associations (HOA), Condo Boards (CB), Real Estate Developers / Companies and Property Managers to obtain property access for deployment of Verizon’s All-Fiber-Optic FiOS Network Installations.

·         Sales activities with complete end-to-end customer support, including partnering with Verizon’s Business Development Managers, Sales Engineers and Installation / Operations teams to attract and retain customers.

·         Marketing plan and Sales strategy development to manage and drive the expansion of the Verizon FiOS network in multiple New Jersey counties.

·         Presentation of the FiOS construction process to the authorized property decision-makers. Implementation through execution of the PAL (Premises Access License) on medium / large Multi-Dwelling Units (MDU) and mixed-use properties for FiOS installation projects.

·         Project Management / Project Administration of properties for presentation to BPU (Board of Public Utilities) for Access pursuant to the Cable Television Act and NJ Administrative Codes.

·         Coordinate pre-construction activities by working directly with clients and participate in stakeholder meetings.

·         Provide due diligence analyses; with proven ability to deal effectively with all parties on fast track projects.

 

 

Consultant                                                                                                                                                                        2009 – 2011

 

Project Manager / Liaison – Verizon Communications, Inc.      Teaneck, NJ                                                       

·         Project Managed all aspects of MDU (Multiple Dwelling Unit) FiOS “Property Deferment” Programs.  Provided Executive level project reports and collaborated with Central Office/Outside Plant (CO/OSP) Engineering, Deployment and Third Party Vendors.

·         Strong liaison role between Sales, Marketing, Operations, Field Construction, Outside Firms / Contractors (RJE, CTS, NexLink, TrueVance Management, Inc.).  Knowledge of OSP Design / Engineering.

·         Interacted with Corporate Attorney to formulate legal response to inquiries/requests from NJ Board of Public Utilities.  Provided due diligence analyses, with proven ability to deal effectively with all parties on fast track projects.

 

 

Consultant – continued                                                                                                                                            2009 – 2011

 

Power and Space Capacity Manager – Verizon Communications, Inc.                            Basking Ridge, NJ                           

Facility/Capacity SPOC (Single Point of Contact) for analyzing and reporting Network related parameters for Company Facilities.  Performed Facility Engineering related to Space, Power, UPS/PDU Load and Balance, Generator, and DC/HVAC Systems.   

·         Calculated and reported current / projected equipment usage metrics, including Space, Power consumption, Heat projections and cooling (A/C) requirements.

 

Detail Engineer – CBM of America, Inc.              Edison, NJ

·         Developed custom detailed Equipment Installation Specifications for Telecommunication Clients.  Managed and resolved all Engineering issues associated with Customer Job, including CN’s (Change Notices) due to scope change, etc.  Completed all Network Connection Equipment Assignments (Bay, Shelf, Card connections) in Customers’ Telecommunications Database System.

 

 

Verizon Communications, Inc.                              New York                                                                                    2000 – 2008

             

Project Manager                                                                                                                                                          2006 to 2008

Managed and tracked critical milestones on Installation Activities for FTTP/FiOS.  Single Point of Contact (SPOC) for internal/external departments.  Worked with cross-functional teams to address Network Capacity Management Issues.  Project Managed all NY FTTP Growth Job Builds.  Provided Metrics reporting & Analysis to Upper Management.

 

·         Project Management related to Deployments and Implementations.  Collaborated with Engineering, OSP (Outside Plant), Construction, Planning, North Atlantic Broadband Implementation Group, OSN, NOC National Turn-up Center, Tier II/III Testing Groups and other parties.

·         Coordinated, scheduled and monitored Equipment Testing, including E2E (end-to-end) on Network Equipment.  Exemplary attention to detail, follow-up and status reporting of progress on Network Deployments.

·         Created Field Support Bulletins, FLASHES, Process Flow Charts and M&P’s (Methods & Procedures).

 

 

Network Operations Supervisor and Vendor Manager                                            2002 to 2006

Supervised up to 15 EI (Equipment Installation) Technicians. Responsible for performance reviews, scheduling, monitoring and updating Databases.  Conducted Fire / Safety Meetings, reviewed SPECs / Change Orders.

 

·         Installation Supervisory experience with Quality Auditor Certification.  Developed and implemented Installation Orientation and Training Program.  Managed high-priority Network projects of multiple new technologies, including the BOM (Bill of Material) submission process.

·         Coordinated both internal and external resources (Site Managers Suppliers, Installation Employees and Contractors, HazMat, Carrier Services, Power, Real Estate, Technical Support, etc.).

·         Reviewed and approved RFQ, FPQ and Vendor Change Orders.  Managed and coordinated all aspects of Installation / Construction processes including Architect, Engineer, Real Estate related activities and site layout requirements.  Involved in Subcontractor evaluation and selection.

·         Scheduled and coordinated pre-bidding activities with Company designated Contractors/General Contractors, held pre-construction meetings, and conducted site visits following commencement of site construction to verify contractor compliance with permits, drawings and applicable building codes. 

 

Central Office Engineer                                          2000 to 2002

·         Responsible for design, implementation and project managing all aspects of EF&I activities on Network Equipment (Switch, Carrier, Toll and Power Applications) and Collocations. Conducted weekly meetings and provided timely communications to Upper Management regarding Installation and Construction issues affecting milestone dates.  

 

 

 

 

 

 

 

 

Additional Employment

 

 

Telecommunications Installer, Field Engineer, Lisn, Inc. (aka Orius, Inc.)                                                             1999 to 2000

 

Trust Ops. Supervisor, Manager, Corp. Finance Administrator, IBJ Whitehall Bank & Trust               1989 to 1999              

 

Investor Relations, Shareholder Services Representative, Manufacturers Hanover Trust                                  1987 to 1989

 

 

 

 

 

Education

 

 

 

George Washington University School of Business, Washington, DC             

 

Master’s Certificate in Project Management

 

Associate’s Certificate in Project Management

 

 

 

State University of New York, Oneonta, NY 

 

Bachelor of Science, Minor in Business Economics