Carter L. Gaddis

373 Las Colinas Blvd. E. #370

Irving, Texas 75039

(972)444-8240

cartman@swbell.net

 

 

OBJECTIVE             

 

To obtain a position in which I can use my knowledge and skills in telecommunications and networking to benefit an employer as well as achieve personal goals and rewards.

 

SKILLS SUMMARY

 

Strong background in sales and customer service in providing Voice, Data, and Video Networking

Fiber network design, implementation, and field support for:

·         AT&T’s Project Light Speed, utilizing IPTV

·         Verizon’s Project FIOS, utilizing Video via RF overlay.

Technical support for FTTP, FTTN, and FTTC applications.

Lab and field support for CenturyLink’s Bonded DSL delivery with IPTV.

Technical knowledge/installation of AT&T, Nortel, Lucent, NEC, Walker, Alcatel, Fujitsu, Cisco, Redback, PairGain, ADC, and Tellabs systems.

Development of AT&T’s internal LAN networks, and Ethernet deployment in outside plant networks.

Experience with Alcatel 7450 servers, MPEG, QAM, ASI, QoS, Multicast, Unicast, and related technologies.

 

CERTIFICATIONS

 

Optical Local Area Networks (OLAN)

Carrier Ethernet Certified Professional- MEF (Metro Ethernet Forum)

 

WORK HISTORY

 

Tellabs                                                                                              April 2008 to Present

 

Systems Sales Engineer

 

Manage and evaluation of products and solutions at customer labs and first office applications. AT&T, Verizon, CenturyLink, TDS, Frontier, Fairpoint and many others.

Lab and Field support of Fiber to the Premise, Fiber to the Node, and Fiber to the Curb applications as well as other network transport products including Carrier and Ethernet transport.

Technical support for sales team for video, networking, IPTV, VoIP, and Data delivery.

Develop test plans, training material and present technical information to customers, including senior management and members of technical staff.

Responsible for managing installation of products at customer sites, initial training and initial customer support.
Provide feedback to management and other members of the account team regarding account status, product issues, and possible improvements
Provide back-up technical support to customers, as needed and requested by Professional Services or other Sales personnel.

Quotes, proposals, and presentations for Cell Site, Core backhaul systems.

 

 

 

 

 

SPC TelEquip                                                                               November 2006 to April 2008

 

Regional Sales Director-Repeater Enclosures

 

Sales of T1, HDSLx repeater enclosures for OSP networks for all customers large and small. Sales are mostly through VARs and third party vendors.

OEM manufacture of repeater enclosures for other repeater companies.

Customers include AT&T (exclusively), Verizon, Embarq (Sprint), Windstream (Alltel), CenturyTel, and many others.

Resellers include Graybar, Anixter, Power and Tel Supply, Dakota Supply, and many others.

 

 

 

PairGain Technologies and ADC                                       May 2000 to October 2006

The Broadband Company

 

Senior Project Sales Engineer

 

Assist in developing and writing AT&T standards for Deployment of Ethernet in Outside Plant Networks

AT&T IPTV, SHO/VHO buildout

Product support for AT&T’s OSP and Common Systems CFST teams.

New product development supporting AT&T sales team.

Training development on AT&T’s Ethernet Delivery, both fiber and copper.

Training development for AT&T’s FTTN/P Project LightSpeed.

Primary field support for AT&T in all fiber and copper products.

AT&T lab support.

Technical support for ADC sales teams covering ILECs, CLECs, and IOCs in Southwest and Western regions.

Product support and design for Alcatel Project LightSpeed labs.

 

Senior Systems Engineer.

 

Technical support for sales team.

 

Knowledge and technical support of ADC Digital Loop Subscriber Access Multiplexer (DSLAM), circuit transport devices such as T1’s, CSU/DSU’s, Optical nodes, fiber transport, and operating systems related to such devices.

 

SBC Communications                                                                      January to May 2000

 

Network Center Technician

 

Responsible for monitoring and testing 1.544 digital circuits in the North Texas Area.

 

 

 

 

 

 

Systems Technician                                                                                    1980-2000

 

Responsible for installation and maintenance of CPE, voice, and data equipment, including:

·         PBX’s manufactured by AT&T, Nortel, Lucent, NEC, and Walker.

·         Emergency 911 systems by Bell South

·         Data controllers and workstations by Lee Data and IBM

·         LAN and WAN equipment by Cisco, Bay Networks, and Nortel Networks Marathon

·         Fiber multiplexers by Fujitsu, FLM 150’s, and SLC 96’s.

 

Additional work information references and specialized training information provided upon request

 

SPECIALIZED TRAINING

 

SBC Center for Learning

·         E-911 System Answering Point

·         911 CS Call Stalker

·         M-911 Maars Installation and Maintenance

·         Print Reading and Trouble Analysis

·         Network Data Link Lab and Protocol

·         Principles of LAN / Co-LAN

·         ISDN Technical Overview/Installation and Maintenance

·         SLC Special Services Application

·         Fiber Optics Applications, Installation and Maintenance

·         Digital Circuitry Technology

·         DS1/HDSL Installation and Applications

·         FLM150-611 Applications and Administration Fiber Ring

 

Nortel Networks

·         Companion Site Planning and Overview

·         Meridian SL-1N Installation

·         Meridian 1 Options 21e-81c Installation and Maintenance

·         Meridian 1 X11 Feature Administration

·         Meridian Mail Rel. 12 Installation and Maintenance

·         Meridian Max for Technicians

·         Meridian 1 ACD A-C2 Feature Administration

·         Meridian 1 SL-1 ISDN PRI Installation and Maintenance

·         Meridian 1 Digital Trunk Interface Installation and Maintenance

·         Nortel Symposium Call Center Server Installation and Maintenance

·         Symposium Open IVR Rel. 4.0 Installation and Maintenance

·         Symposium Open IVR Rel. 4.0 Administration and Application

 

 

 

 

 

Lucent Technologies

·         Basic Legend and Partner / Partner Plus / Partner Mail

·         ND3341-Systemax SCS Installation

 

Microsoft

·         MS-922 Supporting Microsoft Windows NT 4.0 Core Technologies

·         MS-803 Administering Microsoft Windows NT 4.0

 

PairGain Technologies

·         Redback Router and SMS Installation and Configuration

·         Avidia Installation and Configuration

·         LAN and Data Technologies for Telecommunications

·         PG Flex and UAP Installation

·         HDSL Technologies

·         STARGAZER Element Management System

 

Tellabs Operations, Inc.

·         NetQoS- Network Analyst Level I

·         NetQoS- Network Analyst Level II