Professional Profile

·Telecommunications field service

·Fiber distribution

·Supporting IP Telephony

·Analysis and problem solving

·Computer literate

·OSHA regulatory compliance

·Blueprint reading and interpretation

·

·Customer service skills

·Managing large crews

·Dexterous with hand tools

·Dedicated team player

Professional Experience

CONTINENTAL CABLEVISION/COMCAST

6/12/91 - 3/05/1995

INSTALLATION FOREMAN/SAFETY DIRECTOR

Achievements:

·Appointed to installation foreman within 6 moths of employment

·Assigned Safety Director (92-94)

·Awarded Employee of the year(91)

Responsibilities:

·assigning and distributing daily workload

·managing 15 member crew

·following up on customer complaints

·enforcing OSHA compliance

VERIZON,RICHMOND,VA

10/17/1997 -5/18/2013

Multi Media Technician

Achievements:

·BICSI CERTIFIED

·CCIE VOICE CERTIFIED

·CISCO CCENT

Responsibilities:

·Installing FTTP in MDU and single family dwellings

·troubleshooting fiber, coax and Cat4 & 5

·repairing business systems ( Avaya, NEXTIVA and AT&T)

·replacing/repairing IW/POTS

Education

Thomas Jefferson High School, Richmond , VA

DIPLOMA

7/16/1984

U.S.ARMY FORT STEWART/FORT BENNING 3^RD ARMORED DIVISION, 1^ST B, 15^TH INFANTRY 8YRS LAST 4 RESERVE/ HONORABLY DISCHARGED 1995 AT SSG 1987- 1995

References

References are available upon request.