FRANK R. MURPHY

4667 Wendler Blvd.

Columbus, OH 43230

(909) 693-2498

Frank.R.Murphy@gmail.com

SUMMARY

Experienced project manager with OSP management experience. Senior level telecom engineer and drafter with

extensive communications industry experience. Demonstrated ability to spearhead initiatives, work directly with

customers, and communicate effectively written and verbally. Self-motivated team player, with commitment to “getting

the job done” in meeting/exceeding specified

deliverables. Familiarity with the following:

Application Software:

Microsoft Office Suite

-Word/Access/Excel/PowerPoint

Microsoft Outlook

Lotus Notes

CAD/Network Design Applications:

Microstation V8

IDDS/ICGS/VBUILD/iVAPP/AAIS

EWO/Fireworks/Bidmaster/Martens

SHOTS/JAM/MIC/ACAS/CFAS

EDUCATION

Bachelor of Science degree, Computer Science; Indiana Inst. of Tech., Fort Wayne, IN, 2004

Master of Arts degree (Honorary), Educational Admin., Univ. of the Pacific, Stockton CA, 2008

PROFESSIONAL EXPERIENCE

AT&T, Columbus, OH

Sr. Specialist – Tech Project Management

• Serve as Project Manager for AT&T Connected Communities projects and non-contractual

subdivisions, Custom (billable) Work Orders, pole work, hi-caps and delayed orders.

• Create bids in ACAS and fill SPOC role for permits, conduit design, test holes, manhole

details, RAO (rehab), subdivisions, buildings, and AT&T Connected Communities projects.

• Create trackers for work output and volume of contracted work.

• Partner with other organizations within AT&T to achieve smoother customer experience.

• Regularly communicate with peers and contractors to ensure that job statuses are up to

date.

• Created CWO calculator to simplify process, saving time for engineers and managers on a 5 state

regional level.

Axelon Services, Columbus, OH

Manager – Engineering Support

• Serve as Project Manager for AT&T Connected Communities projects and OSP Drafting

projects.

• Maintain spreadsheets and work with OSP Engineering and Drafting to ensure deadlines

are met.

RJE TELECOM, Mansfield, OH & Hemet, CA

Field, design, and draft large scale OSP projects.

Network Engineer/OSP Project Engineer

•

•

KENTON GROUP, Sycamore, IL

Sr. OSP Engineer

•

Field, design, and post transport work orders specific to rural broadband and DSL

applications.

• Gained experience with transport and CO equipment through fielding remote terminals.

2011-2012 & 2008-2009

Frequently design road moves, utility relocations, cell sites, and DSL customer serving

areas.

2011-2011

2013-2013

2013- 2015

Murphy, Frank R. PAGE 2

IMPACT SOLUTIONS CONSULTING, Upland, CA

2010-2010

Associate Engineer

• Handle work orders through every phase of design. Field check, redline, post, price, and

quality check work to be delivered to Verizon.

• Act as Subject Matter Expert on fiber optic MDU Design and implementation.

CAM COMMUNICATIONS, Ontario, CA

Quality Control Manager

Lead Engineer & Trainer

• Train up-and-coming engineers on public utility design standards and application.

• Train less experienced engineers in use of Microstation/IDDS, ICGS, AAIS, BDMS, &

VBUILD

• Serve as Senior Engineer to a group of 16 engineers in 2 states.

• Consistently worked with tight deadlines and budget restrictions.

VERIZON COMMUNICATIONS, Redlands, CA

Affiliate Engineer

• Provided support to over 1M customers, ensuring consistent and reliable service, with

highest possible available network speeds.

• Achieved 2nd

most work orders released for Inland District Engineering in 2008.

• Wrote process for drafting and pricing fiber optic work orders to be distributed to

contractors, resulting in a consistent deliverable with more reliable pricing. This saved

engineers 50% more time, spent double-checking work returned from contract engineers.

BUTLER TELECOM, Fort Wayne, IN

Affiliate Engineer/Graphic Systems Operator/Quality Assurance Group

• Achieved 250% of expected monthly work order production 3 times in 1 year.

• Contributed to creation of macros for Microstation software to simplify tasks and speed

production for team; resulted in increased process speed to an average of 3 seconds, down

•

from 1 minute.

• Regularly chosen for difficult and high-priority assignments to ensure faster turnaround due

to engineering proficiency.

• Chosen out of 300+ employees to be part of Quality Assurance Group; only 14 were in this

group at the time.

TRAINING

Six Sigma Green Belt, AT&T, Columbus, OH 2014

Installation & Maintenance of Copper Service to Residences, Verizon, San Bernardino, CA 2008

Leadership Excellence And Development, Verizon, Basking Ridge, NJ, 2008

Basic Outside Plant Engineering, Verizon, Pasadena, CA, 2007

AFFILIATIONS

National Eagle Scout Association – Lifetime Member

2004-2006

2006-2008

2009-2010

(10/09 – 1/10)

(3/09 – 1/10)