Jose’ Gutierrez

2340 Havard Oak Drive 

Plano, Texas. 75074

972-516-1025 (home)

214-649-1904 (cell)

Email: j.gutierrez1@verizon.net

 

Career Objective:

To obtain a Sales/Field Engineer position within a growing company where I can utilize my organizational, technical field experience and customer relationship skills to better position a company’s products and services for maximum revenue growth and customer satisfaction.

 

Regional Sales Manager

CE+T America, Plano, Texas

August 2012 – Present

• Sales/Product support and Installation and Turn-up supporting US and Latin American Channel Partners for Inverter Power systems in the Telecom, Oil & Gas, Fuel cell and  Industrial markets

• Provide quotes, presentations, and training to Channel Partners in English and in Spanish

• Support tradeshows as needed with demo of equipment

• Provide to Management trip reports. Forecasts and business development plans

• Present priorities to Management on Features, Sales objectives and Forecasts on a Bi-weekly basis

• Extensive travel (70%) domestic and internationally

 

Applications Engineer

Clearfield Inc., Plano, Texas

October 2010 – August 2012

• Support Applications and Installations to US (IOC’s) and Latin American Channel Partners for Fiber management, Circulators and WDM products

• Brainstorm with customers on new Applications utilizing Clearfield products in the field

• Developed new FTTx for above and below ground applications with existing Clearfield products to fit customer requests

• Write Technical Information bulletins, Smart Tips, Training presentations and Telecom periodical articles (published article in June’s Cabling Installation and Maintenance magazine – Optical Fiber is the key to cloud computing)

• Provide Technical Presentations, Training, and Installation assistance to Customers and Channel Partners

• Review documentation for technical accuracy and ease of use. Provide changes on content as needed

 

Regional Sales Manager

CE+T America, Plano, Texas

October 2009 – October 2010

• Sales/Product support and Installation and Turn-up to US Telco’s, US Government and Latin American Channel Partners for Inverter Power systems

• Provide quotes, presentations, and training to Channel Partners in English and in Spanish

• Provide to Management trip reports and business development plans

• Presented priorities to Management on Features, Sales objectives and Forecasts on a monthly basis

 

Western Region Sales Director

ForceCom, Plano, Texas

Dec. 2006 – Dec. 2008

• Managed day-to-day operations for Independent Operating Companies (IOC’s) in the US, which included Product support, contract issues and cost analysis on their Data networks

• Interfaced with Operations, Technical support, Product Management, Marketing, and Engineering from OEM’s on Technical issues

• Provide detailed trip reports as well as business plans and sales strategy from customer meetings to upper Management

• Provided on-site training to customers on Products and Services

• Attend tradeshows and provided upper level customer management with presentations, seminars and training

• Focused on current and new business operations, cost, delivery schedule, quality, and customer satisfaction

• Managed retrofit program for customers installed OSP cabinets with other Telecom vendor’s equipment

• Review and complete RFI’s, RFP’s, and RFQ’s, and managed customer’s expectations from start to finish including follow-up after the sale with customer visits and calls

• Presented priorities to Management on features, sales objectives and forecasts

 

Regional Sales Manager

ICBS, Allen, Texas

Feb. 2006 – Dec. 2006

• Supported Independent Operating Companies (IOC’s), Century Tel, Frontier Tel, Data Hosting centers, Engineering Consultants and Value Added Resellers (VARS)

• Achieved a 40% growth above 2005 revenue in 2006 in Nortel switch cards, Access, rectifiers and OSP cabinets

• Provided on-site training to customers on Products and Services

• Traveled to Mexico to discuss OSP cabinet design with cabinet manufacturers in Spanish

• Analyzed and engineered DLC and DSLAM applications

• Presented technical and training seminars and classes for Access and Data communications networks

• Supported Trade shows, Data Network conferences and customer on-site technical presentations 

 

Senior Account Manager

AFC/Tellabs, Richardson, Texas

May 2001 – Jan. 2006

• Achieved 125% of VARS target sales goal for the IOC’s in four states

• Provided on-site training to customers on Products and Services

• Analyzed and engineered numerous FTTx applications

• Oversaw quotations and provided follow-up after the sale with customer visits

• Interfaced with Operations, Technical support, Product Management, and Engineering on Technical issues

• Provide detailed trip reports as well as business plans and sales strategy from customer meetings to upper Management

• Conducted annual Technology Day presentations and supported Engineering Firms, and VARS during technical presentations

• Managed customer projects from start to finish; demonstrated successful leadership by leading the IOC Sales teams with FTTx/MDU customer deployments 

• Assumed responsibility of certifying AFC products for Government introduction

• Presented priorities to Management on features, sales objectives and forecasts on a per monthly basis

• Supported a sales team that achieved an average of 140% of Sales target for four straight years

• Provided pre and post sales technical support and on-site assistance including presentations and training on AFC’s products and services

• Supported FOA’s on FTTx and Telco Video using ADSL2+

• Interfaced closely with VAR’s (SNS, Alltel and PacStar), and Engineering Firms in support of current and new customers

• Assisted and trained customers on equipment deployment and system provisioning

 

 

 

 

Project Engineer II

Cisco Systems, Richardson, Texas

Sept. 2000 – May 2001

• Supported customers with SONET/DWDM projects which included writing Engineering Design packages, Test and Turn-up Procedures, Method of Procedures, and Application notes

• Performed site surveys, on-site training and technical presentations on DWDM and ONS15454 functionality

• Interfaced with Operations, Technical support, Product Management, and Engineering on Technical issues

• Presented priorities to Management on features and procedures

 

Senior Technical Marketing Engineer

Efficient Networks, Dallas, Texas

Nov. 1999 – Sept. 2000

• Supported special projects which included the product launch of VoDSL, and provided system support to potential customers 

• Setup FOA’s and trained VARS, field engineers, and customers on voice applications using VoDSL technology on Efficient Networks products 

• Responsibilities included the setup of equipment and technical support in the booth for trade shows and customer demonstrations

• Oversaw the technical verification of documentation for new systems before release to customers

 

Senior Sales Engineer

Intelect Network Technologies, Richardson, Texas

Feb. 1999 – Nov. 1999

• Provided pre-sales technical support and on-site demonstrations of Intelect’s SONET Lynx system to Domestic and International customers 

• Developed customer quotes with pricing and features to better serve the customers’ requirements; assumed responsibility for setup of equipment for trade shows

• Verified new system documents before release to customers

• Traveled to Latin American countries to support trade shows and provided technical presentations in Spanish

 

Senior Systems Engineer

ADC Business Broadband Group, Richardson, Texas

Apr. 1996 – Feb. 1999

• Provided pre and post sales technical support and on-site training for ADC’s portfolio of Access products

• Provided technical verification of documentation for new systems/units before release to customers

• Set-up showcase lab with racks, power, cables, and equipment for training and customer demonstrations

• Managed and participated in installation of equipment in CO’s, HUTS, and CEV’s for customer field trials 

• Traveled to Latin American countries to support trade shows and provided technical presentations in Spanish

 

Proposal Engineer/Product Support Engineer II

Fujitsu Network Transmission Systems, Richardson, Texas

Aug. 1990 – Apr. 1996

• Managed, coordinated, and implemented strategies with Sales, Customer Service, Systems Engineering, and Product Planning departments for customer equipment configurations, cover letters and executive summaries

• Provided technical support to sales with customer visits for pre-bid presentation conferences

• Supported Fujitsu’s Next Generation DLC FACTR, SONET OC3, OC12, and DLC systems

• Created and managed product change notices (PCN’s), engineering investigation requests (EIR’s), engineering complaints (EC’s), equipment modification procedures (EMP’s), and technical information bulletins (TIB’s)

• Participated in FACTR system compliance and interoperability testing at CTDI and Bellcore regarding TR08 and GR303 interfaces for the 5ESS and DMS100 Digital switches

• Technical liaison between Japanese engineers and customers for implementation of SW and HW updates

 

Education:

• Bachelor of Science in Electronics & Engineering Technology (BSEET) DeVry Institute of Technology

Chicago Illinois 

• Post-college courses including sales training, Time management, technology and product specific classes in: SONET, CWDM, DWDM, ATM, IAD’s, CPE’s, Frame Relay, Access, Channel Banks, MicroWave Radio’s, DACS, DS0, DS1, DS3, IP, VoIP, Ethernet, Optical GigE, PON, EPON, FTTx and xDSL

 

Other:

• Bilingual in Spanish

• Willing to travel domestically and internationally

• Proficient in MS office applications, CRM and ACT

• Customer and Peer references available upon request