Kathleen E Burns

82 North Mill St, Hopkinton, MA 01748

Home: 508-893-8911 Cell: 774-292-1499

Email: kathleen.e.burns@verizon.net

PROFESSIONAL OBJECTIVE

I am a project manager with over 30 years’ experience the work force.  I bring a love of the job and ability to move with technology, along with an attention to accuracy and data integrity that can be an asset to your organization.

MOST RECENT ASSIGNMENT - Project Manager – Contracted to Presidio by Randstad – August 2014 to present

QUALIFICATIONS: Related Skills, Training, and Experience

Administration

1.               Consult with managers and co-workers to streamline and improve processes to enhance efficiency.

2.               Organize multiple requirements, create project timetables, and ensure adherence to schedule deadlines.

3.               Design processes for project intake, progress, reporting, and completion and track status from inception to completion with emphasis on data integrity.

4.               Prioritize rush jobs and expedite work to meet tight deadlines.

5.               Supervise staff members.

6.               Coordinate projects with other departments and customers.

7.               Produce and update capital budget records.

8.               Possess and utilize excellent written, oral and listening skills.

Technology

1.               Experienced in Verizon Outside Plant design, copper, pair gain and FiOS.

2.               Fluent in MS Office Suite including EXCEL spreadsheets, PowerPoint and Visio.

3.               Accounts payable experience utilizing PeopleSoft and Oracle.

4.               Have built and maintained rudimentary Access databases, create Word reports and correspondence, and design and produce PowerPoint presentations.

5.               Experience with Adobe Pro in creating soft forms and data gathering to minimize consumables usage (paper, ink/toner, postage etc)

6.               Utilize email to maintain interoffice and customer communications.

7.               Experienced in use the following telecom database systems:  ClearVision, Siterra, NORAD, INSITE, CINGULINC, TREEV and FILENET

Achievements / Strengths

1.               Received company Spotlight Award from Verizon for excellent customer focus.

2.               Ability to learn quickly and move forward with tasks efficiently.

3.               Highly organized with exceptional attention to detail.

4.               Ability to multi-task and effectively manage all essential tasks.

 

PROFESSIONAL EXPERIENCE

Randstad – Project Manager (Presidio, Woburn MA) August 25, 2014 to present

Project Manager – Last Mile Migration

Gather necessary information on assigned clients to migrate them from legacy to new monitoring systems.  Conduct internal meetings with account teams and tech teams to determine actions required.  Conduct meetings with account teams and clients to gather information, schedule equipment upgrades and cutovers.  Track all actions to successful migration of customer systems.

 

 

Smartlink LLC – Project Manager – Technical (AT&T) September 9, 2013 to June 27, 2014

Lease Administration

Lease, amendment, site license and associated cell site property documentation, internal and external to company - intake, quality control, obtain necessary signature authority, notarize and distribute to correct departments, land owners and site managers.  Develop and maintain process flow and reporting systems so that these documents can be tracked, activated and terminated in a timely fashion.  Troubleshoot problem issues to successful resolution.  Interface with various site owners, tower companies and vendors.  Develop processes for handling large amounts of data and revisit these processes for improvement and enhancement.

 

Smartlink LLC – Project Coordinator – (T-Mobile) NE 3/2012 to September 6, 2013

Develop and maintain reports for T-Mobile Market Director, Director and Managers.  Build Purchase Order requests from various sources such as Project Managers, Construction Manager and others.  Validate vendor checklists of work complete for accuracy and deliverables.  Send these for approval by Project Managers and/or Construction Manager for ultimate invoicing by vendor.  Maintain data integrity of build program and adjust as necessary.  Track and process leases and lease amendments through signatures, full execution, and submission to Property Management.  Utilize primarily EXCEL, PowerPoint, Adobe Pro and Visio for report building. Use INSITE database for document uploads and milestone tasks completed. 

 

Goodman Networks, Project Coordinator Cellular Upgrade in the NE Area:  6/2008 - 8/2011

Worked site closeouts for the Illinois/Wisconsin ATT market and verified upload of deliverables to Siterra.  Also verified vendor financials and company PO financial true ups for subsequent billing. Project Controls for various wireless projects including ClearWire for MA, NH, PA, Washington DC and Maryland.  Tracked invoicing and expenditures, gathered information and published forecasting, addressed invoicing and billing issues as necessary.  Issue project invoicing as required.  Interact with project managers, construction managers, site acquisition managers and upper level managers as required in maintaining integrity of project tracking.

Upon completion of these previous projects, I worked with the Michigan/Indiana ATT market bringing their NORAD and ORACLE backlog up to date.  I have worked with data building procedures and required minimal need for clarification and quick start-up.  With little to no direction required, I worked through the vast majority of the market’s backlog.  This enabled Goodman to bill the ATT accurately and subsequently pay vendors.

 

Goodman Networks, New England Area:  10/2007 – 6/2008

Engineering Manager/Assistant Project Manager for Verizon MDU Project.  Design engineering work orders in Visio and/or ICGS and update information in iVAPP database for Verizon FiOS path creation in Multi-dwelling Units.

 

Mountain LTD, Framingham MA: 5/2006 – 10/2007

Responsible for all outside plant design and cable service commitments, whether fiber or copper, in the towns of Franklin, Norfolk and Wrentham.  Fluent in ICGS, iVAPP, Visio, LFACS and their application in building outside plant work orders.  Experienced in FTTP technology and have designed several overlay jobs and a large, completely green field subdivision from scratch.

 

Accountemps: 1/2006 to 5/2006

Position as an accounts payable coordinator for Cognex, Inc. in Natick, MA. Responsible for ½ of incoming invoices, and all of expense voucher system. Collate, distribute for approval and input bills into PeopleSoft. Validate and approve expense vouchers online, answer accounts payable related questions, assist with the weekly check run. Maintain correspondence with various departments via email and phone.

 

Natick Paperboard, Natick MA: 4/2005 – 12/2006

Accounts Payable, Receiving and Reception for Natick Paperboard, Natick Ma

Receive trailer loads of raw materials for processing in recycled paperboard mill. Receive, account, input and resolve accounts payable using ORACLE. Answer phones, greet incoming visitors and maintain professional demeanor throughout. Utilize Microsoft Office (Word, Excel, Powerpoint, Access) for various job related tasks.

Office Team – various locations Eastern MA 9/2004 – 4/2005

Fill in for absences, temporary staffing needs for various companies in the Eastern Massachusetts area. Functioning as an Administrative Assistant duties included (but were not limited to) answering phones; maintain records, processing correspondence. Demonstrated ability to quickly assimilate information to reduce training time and increase ability to slip into assignments seamlessly.

 

Sabbatical - 11/2003 – 9/2004

VERIZON, Marlboro, MA 4/1999 – 11/2003

Network Engineer

Produced network designs and provisioned customer requests for broadband services. Responsible for maintaining adequate facilities for interoffice broadband traffic. I ensured integrity of numerous databases.  Also, managed projects for telecom companies building broadband networks and implemented high-level (DS3) facilities.

 

BELL ATLANTIC / NYNEX, Brockton / South Yarmouth, MA 1/1984 – 4/1999

 

Outside Plant Engineer, 6/1995 – 4/1999

Met with clients at their locations to determine equipment requirements and positioning of physical plant. Negotiated timetables and consulted with customers, land developers, contractors, building owners, and construction foremen. Designed work plans for placement, maintenance, and removal of outside equipment. Kept ongoing contact with customers and generated progress and completion reports for managers. Retained for employment with the merger of Bell Atlantic and GTE.

Estimate Assignor, 10/1987 – 6/1995

Built and maintained facilities database for telephone service. Accurately input equipment and facilities into inventory database. Verified and revised work plans. Maintained active and archived files of work orders. Designed, implemented, and completed process for building data facilities network for Cape Cod Library System. Advanced from Station Assignor (1/1984 – 10/1987).

 

EDUCATIONAL BACKGROUND

WOMEN'S TECHNICAL INSTITUTE, South Yarmouth, MA

Certificate in Telecommunications Technology, 1993

HS Graduate - Teheran American School, Teheran, Iran May 1978

 

 

Personal:

 

1.               Registered Notary Public – commission expires 11/13/2020

2.               Grade Coordinator - Hopkinton Youth Soccer - 3 years (2004 and 2007)

3.               Membership Chair - Hopkinton PTA (2005/06)

4.               Citizen’s Review Committee – United Way of Cape Cod (1993-1995)