Jerry D. Myers

7660 Fallmeadow Ln. 

Dallas, TX  750248

dface@swbell.net

Phone: 972-661-5121

Cell: 972-345-0254

 

Extensive Management/Project Management and Telecommunications experience.

OBJECTIVE

Seeking a position that requires extensive Management, Coordination, Project Management, Outside Plant Engineering/Construction/Installation, Technical Training/Support, and/or Supervisory experience in Telecommunications, or any company requiring an individual who can get things done.

TARGET JOB

Desired Job Type               Management/Technical

Desired Status: Full-time or Contract

Description of my perfect job:

To work for a company that will allow me to continue to learn new things while using my experience and

skills to help them meet their customer commitments and contribute to the growth of the company.

TARGET LOCATIONS

US-TX-Dallas/Fort Worth Metro Area  

WORK STATUS

U.S. Citizen, I am authorized to work in this country for any employer.

 

EXPERIENCE

3/2010 – Current  Infotech/Verizon  Dallas, Texas

OSP Planner/Engineer II

I am serving as a Network Engineer doing OSP Planning, engineering, and coordination with business property and multiple dwelling complex developers, city, county, and state engineering organizations to provide Verizon FIOS services for the DFW Metro Area, both in and out of franchise/EAB.

8/2005 – 3/2010  TekSystems/Verizon  Dallas, Texas

OSP Planner/Engineer II

Providing detailed outside plant engineering of the FTTP (Fiber to the Premise) Project, to include design of aerial, buried, and underground Fiber Optic cable systems/facilities and all OSP supporting structures. Perform site surveys of the OSP feeder and distribution facilities. Produced Construction Work Orders for each feeder route and subdivision, complete with cable and terminal placement, hub location details, street and alley bore details, and splicing details based on Verizon’s OSP/FTTP engineering standards. Produce comprehensive outside plant engineering documentation as required by all local governmental agencies (city/county), and the state highway department for construction permits. Able to read, analyze, and interpret complex documents as required to accomplish the permitting task. Quality review all jobs prior to delivery to Verizon. I spent one year as Field Engineer on the FTTP build-out in Garland, Texas, resolving all construction (placing and splicing) issues as they arose in order to keep the project on schedule. I served as a Network Engineer doing OSP Planning and coordination with property developers, city, county, and state engineering organizations to provide Verizon FIOS services for the DFW Metro Area, both in and out of franchise/EAB.

10/2003 – 8/2005  Ameriss Corp./Verizon FTTP  Dallas Metro, Texas

Senior OSP Engineer

Assumed a leadership role in the detailed outside plant engineering of the FTTP (Fiber to the Premise) Project, to include design of aerial, buried, and underground Fiber Optic cable systems/facilities and all OSP supporting structures. Perform site surveys of the OSP feeder and distribution facilities. Design engineered the Construction Work Orders for each feeder route and subdivision, complete with cable and terminal placement, hub location details, street and alley bore details, and splicing details based on Verizon’s OSP/FTTP engineering standards. Produce comprehensive outside plant engineering documentation as required by all local governmental agencies (city/county), and the state highway department for construction permits. Able to read, analyze, and interpret complex documents as required to accomplish the permitting task. Manage the daily complexities, work assignments, and competing priorities of the Ameriss engineers in the DFW area. Coordinate information and activities among the engineering work group and quality review all jobs prior to delivery to Verizon. Managed Ameriss’ SBC - OSP Engineering account with 8-14 engineers doing FTTN conditioning and BAU (business as usual) work in the Dallas and San Antonio areas.

7/2003 – 8/2003  Woltcom/Verizon  Irving, Texas

Customer Service Administrator (Expedites)

As a contract employee of Woltcom, I worked as a member of  Verizon’s “Work Stoppage” support team. I trained and prepared for six weeks to handle the flow of  ASR’s (Access Service Requests)  for Verizon’s Wholesale Market customers, in the event of a strike in their New England service areas. Due to my performance during the training process, myself and only 14 others (out of approximately 125 CSA’s), were chosen to handle expedites. The Verizon systems that we learned  and practiced using were: TIRKS, CAFÉ, CABS, WFA, VETS (Verizon Escalation Tracking System), LiveWire, and RequestNet. The “Work Stoppage” Center was closed at the end of August, when Verizon saw that there was no longer a threat of a strike.  

9/2001 – 10/2002  TekSystems/Verizon  Irving, Texas

Hi-Cap Installation Technician/Coordinator

As a contract employee of TekSystems, I worked for Verizon, providing HDSL/HiCap services to their Special Services customers in the DFW Metro Area. During my first month of employment, I worked as an Outside Plant Technician, testing, qualifying and installing the local loop cable facilities for T1/DS1 circuits to customer locations. Because of my prior project management experience, I was asked to become part of the HiCap Test Center/Network Operations Center, to coordinate the efforts of our field technicians with all of the other Verizon work groups involved in providing special circuits. My other responsibilities included: tracking, problem solving, and escalation (as required) of all wholesale due dated orders in Verizon’s Northeast Section of Texas. I also represented the Special Services OSP organization on the daily CSI (Customer Service Index) Wholesale Conference Call. Because of my unique approach, focus and commitment to providing HiCap service to Verizon’s wholesale customers, I have played a key roll in taking them from the worst of six regions to “First Place” in less than a year.  The Wholesale “Customer Due Date (CDD) % Met” objective is 92% and before I arrived the Northeast Section averaged 87%, we have averaged 98% or better for this entire past year. Unfortunately, due to the continued economic down turn and budget concerns, Verizon was forced to lay off all contractors within the organization that I reported to, myself included.

12/2000 - 7/2001 Metromedia Fiber Network Services, Inc. Dallas, Texas

Senior Project/Program Manager

Project/Program Management of the delivery of diverse dark fiber rings to MFN's Global Account carrier (CLEC) customers for their SONET and DWDM metropolitan networks. As part of the Global Accounts team I was responsible for the planning, pricing, coordination, and implementation of services to Allegiance Telecom, Inc. and SBC Telecom, Inc. for the western portion of the United States. Worked closely with local network operations, engineering and construction coordinates, for both the customer and MFN in Seattle, Portland, Los Angeles, San Francisco, and Phoenix. Responsible for servicing all facets of our customer's multi-million dollar, twenty year contracts. My employment with MFN ended, due to their eventual bankruptcy, which forced them to lay off approximately 70% of their employees, company-wide.

3/2000 - 11/2000 SBC(now AT&T), Dallas, Texas

Area Manager - Project Management

I was promoted within the Special Services Provisioning District to handle the supervision of 6 Project Managers located in both Dallas and Austin, who were responsible for the implementation of large complex projects providing OC3 through OC48 SONET networks and DS1 through OC12 services to our Interexchange Carrier and Wireless customers in the northern, northeastern, central, and western portions of Texas. I also had 1 clerical subordinate. My duties included: workload acceptance and distribution, reviewing project serving plans, internal and customer escalations, training and budget requirements, technical support for Marketing and Network coordinates. Under my supervision, we continuously managed between 55 to 75 active projects and more than doubled the number of completed projects compared to the previous year, which represented approximately $134 million in revenue to the company. Was instrumental in developing and promoting 3 subordinates to Area Manager and promoted 2 employees into project management. I retired with 32 years of service, when an enhanced early retirement package was offered.

1/1999 - 3/2000 Southwestern Bell Telephone Co. Dallas, Texas

Area Manager - Sr. Project Management

Project Management, coordination, and implementation of our largest and most complex projects, using OC3, OC12, and OC48 SONET Ring configurations and services for  IXC and Wireless customers in the North Texas Region. Mentored and trained our less experienced project managers. As part of the Special Services Provisioning District, I helped to establish implementation procedures for new products and services.

9/1989 - 1/1999 Southwestern Bell Telephone Co. Dallas, Texas

Manager- Project Management

I was responsible for the company-wide, cross-functional coordination and implementation of the most complex sales for our largest retail and wholesale customers. As part of the Network Sales Support District, I managed both Switched and Circuit level projects using all of the following technologies: Centrex/Plexar, ISDN (PRI & BRI), COLAN, Frame Relay, ATM/Cell Relay, FDDI, NRS, TRM, Collocation, and SONET. The switched services were provided using DMS, #5ESS, and Erricson Switches. I have also implemented projects using Cisco, Fujitsu, AT&T/Lucent, and Newbridge equipment. I received numerous Commendations and Awards from our customers, marketing and network organizations.

7/1988 - 9/1989 Southwestern Bell Telephone Co. Dallas, Texas

Manager - Outside Plant Engineering

Design engineering of outside plant facilities: including fiber, loop electronics, and copper for a large metropolitan (Fleetwood) wire center in the northwestern section of Dallas. The detailed design involved the preparation of Engineering Job Orders and associated work prints which conform to the demands of the outside plant network. I coordinated and serviced all jobs through their construction/splicing phases, to completion.

7/1985 - 7/1988 Southwestern Bell Telephone Co. Dallas, Texas

Manager - Centralized Training

Certified Instructor for the company's Centralized Training Organization, serving north and west Texas. Was responsible for delivery of technical and safety training that included, splicing, installation, repair, pole climbing, work print reading, facility assignment, First Aid & CPR, safe driving, and safety certification for all outside forces.

 

5/1983 - 7/1985 Southwestern Bell Telephone Co. Dallas, Texas

Manager - Outside Plant Engineering

Same responsibilities as the other Outside Plant Engineering job, but in Melrose Wire Center of Dallas.

8/1980 - 5/1983 Southwestern Bell Telephone Co. Dallas, Texas

Manager - Construction/Splicing

Managed a Cable Splicing crew for a large metropolitan wire center. Was responsible for supervision, safety, training, quality, and administrative functions of 6 - 9 technicians, as well as their trucks, tools, and equipment. Mentored and promoted 2 technicians to management positions. I also served as the Division's Connectorized Cable Coordinator for Construction and Engineering.

7/1978 - 8/1980 Southwestern Bell Telephone Co. Dallas, Texas

Manager - Outside Plant Engineering

Promoted to management. Same responsibilities as in the other 2 OSP Engineering jobs, but in the highest growth and highest volume (Addison) wire center in the Dallas area at that time.

8/1968 - 7/1978 Southwestern Bell Telephone Co. Dallas, Texas

Cable Splicing Technician

Spliced cable in aerial, buried, underground, and buildings in multiple wire centers, in the Dallas Metropolitan area. Served as lead splicer for 5 years, with duties that included maintaining inventories of tools, materials, and cable for the entire Construction Work Center. Was acting Foreman for extended periods during management absences. Responsible for training new cable splicers.

EDUCATION

5/1996 DataQuest (Hill & Associates/SBC) US-Texas-Irving , Certification

Ten and one half weeks of intense data training aimed at providing a full understanding of all methodologies, products and services available and how they are delivered.

6/1966 South Oak Cliff High School US-Texas-Dallas, High School Diploma

I also have 84 hours of college credit from Dallas County Community College (1973-1975) and The University of North Texas (1966-1968).

SKILLS

Customer Contact, Problem Solving, Conflict Resolution, Implement High-Tech Ntwks, Negotiation Skills, SONET Implementations, Project Management, Certified Instructor, Cable Splicing/Construction, Outside Plant Engineering, Technical Support, Supervision, Collocation, Personal Computers, MS Word, Excel, Exchange/Outlook, PowerPoint, MS Projects, MS Access, SBC databases: TIRKS, SORD, etc., Verizon databases: IDDS, ICGS, RAMS, AAIS, AWAS, AWAS Workbench, and SSCS.

 

REFERENCES

Supplied upon request.