1104 Indian Trail, Apex, NC 27502 · 919-629-2637 · bflanagan6666@gmail.com

William L. Flanagan

‘Bill’

Summary of Qualifications

Senior solution engineer with an impressive record of delivering services to fit challenging timelines & markets in both Service Provider and Operation environments. Highlights of skill set:

þ      Delivers complex systems to market with a customer focus: Establish engineering standards and product support systems for a carrier grade access start-ups; Product line grew from 0 to $35 million annual revenue in 3 years.

þ      Self-starter, able to rapidly deploy on new technologies: Design, planned and orchestrated a team executing a $1.2Million HFC upgrade CMTS, OSS and OSP upgrade to 1GHz for maximum HD television. Made carrier grade digital voice service available to 16K homes via “touchless” provisioning in less than 6 months with no customer downtime.

þ      Value Engineering: Enabling business, technical, and operational objectives through the use of technology strategies and standards. Implemented a property integration system that allowed project acceleration, improved quality control and cost improvements, saving 50% per system.

þ      Excellent communication and management skills: Successful matrix and direct management experience spanning large projects in multiple states and functions: Customer, Sales, Engineering and Operations.

Professional Experience

Director of Engineering Projects

Bluewave Deployment Services, Garner, NC, USA                   June 2012-Sept. 2012

(Engineering & Real Estate Services for the Wireless Industry)

·         Responsible for managing site acquisition, engineering and construction projects in with established processes and policies established by the company, the client, and regulatory agencies.

·         Managing and controlling costs for the financial cycle of the project to include budget control and maintenance, financial tracking, reporting and bidding, proposal management, purchase orders, and review and approval of vendor invoices, and project close-out.

·         Utilize my extensive knowledge of wireless & wired networks and business models to assist with determining future opportunities to deploy additional products and services.

Vice President, Advanced Technology and Designs

Connexion Technologies, Cary NC, USA                                          April 2006-April 2012

(Service Provider of Digital Video, Internet and Voice across the United States)

·         Created a family of cabinet Head Ends and developed the process to bring them customer operational cost effectively and efficiently. Moved from 1 per month to 2 per week.

·         Value Engineering Team: Directed team focus on quality engineering solutions for best-fit with lowest CapEx & OpEx to property.

o        Access and distribution networks: GPON, Active Ethernet, Wireless 802.11A/G/N, HCNA/MoCA, HFC/DOCSIS.

o        Video (IP MPEG2/4 H.264 IGMP, MFH3, MFH2, Minerva, Voice (SIP/MGCP) Metaswitch and Internet

o        Innovations led to 20% CapEx savings in 1Q11 alone, with improved customer quality.

·         Responsible for technical integrity from initial concept through operational handover: Engineering documents, vendor selection & contracts, marketing collateral, SME presentations and operational training.

·         Performed all Alpha and Beta project management: On-site and hands-on management of construction and installation to acquire accurate test results and meet technical standards.

·         Established a company-wide culture of best practice and standards so customer requirements became quality deployments.

VP of Operations/General Manager

Home Town Cable Plus, Port St. Lucie FL, USA                           Feb. 2003-March 2006

(Start-up PCO, Greenfield on 23K home master-planned community)

·         Design, engineer and manage construction of a Greenfield Quad-play FTTP system.

·         Plan, construct and activate a complete operating 1800 sq ft digital Central Office/Head End, 200ft tower and 5m Simulsat dish. Facility also included the installation & activation of a Nortel DMS 100 switch, and full carrier class ISP providing Gigabyte-Ethernet internet service. All done in 78 days.

·         Full design of and implement advanced IPTV transport system and middleware to deliver full mpeg 2/4 video.

·         Operate this expanding company to 5 separate planned communities within the franchised area. Franchise negotiations with city officials and lobby city council for support.

National Director of Broadband Services

Mastec, NA Fort Myers FL, USA                                                                            1999-Feb. 2003

(End-to-end telecommunications and energy service provider)

·         Provide video, cable modem and telephony solutions for customer’s including; Comcast, Cox Communications, Charter, RCN and Adelphia.

·         Broadband network rebuilds and FTTH concepts and solutions for independent operators.

·         Design and construct CMTS, forward & reverse combining networks and telephone cross-connects.

·         Develop and coordinate construction, engineering, and testing functions of customer’s upgrades and rebuilds.

·         Direct 100 employees nationally for network CLI, sweep & certification             

·         Head End/CO design, construction, and network maintenance including certification of plant extensions.

·         Annual FCC proof-of performance tests and FCC documentation services.

·         Launch national engineering documentation center for the production of node certification, sweep, CLI, and fiber test results.

SW Director of Telecom Ops

Mastec, NA Phoenix AZ, USA                                                                                              1996-1999

(End-to-end telecommunications and energy service provider)

·         Set up new South West Division office for Mastec. Serving Cox Communications, US West/Quest, APL, SRP in Arizona, New Mexico and Colorado.

·         Direct employees in the daily functions of building Cable TV OSP, telephone & electric. Also VDSL trials for US West.

·         Supervise construction of cell site hub facilities & towers for various providers.

Rebuild Manager

TKR Cable/TCI/At&t Broadband, New York/New jersey                                 1994-1996                                                                                      

(Cable TV MSO)

·         Direct all departments for planning, design, and construction, and certification for over 5000 miles of Hybrid-Fiber-Coax, 750MHz two-way plant.

·         Engineer, construct Head Ends & Hubs sites.

·         Develop and manage multi-million dollar budgets, accounting for contractor invoicing and project inventory control.

Corporate Trainer

TKR Cable/TCI, Warren, NJ                                                                                               1991-1994                                                                                      

(Cable TV MSO)

·         Assisted the design and construction for a 6,700 sf. centralized training facility to serve 1200 employees.

·         Develop and implement technical and non-technical training curriculum for all level of employees.

·         Develop and manage multi-million dollar budgets, accounting for contractor invoicing and project inventory control.

Head End/Microwave Technician

TKR Cable/TCI, West Nyack, NY                                                                                     1985-1991

(Cable TV MSO)

·         Maintain, redesign and rebuild analog & digital Head End and Hub sites.

·         Train maintenance and repair departments in technical responsibilities.

Additional Information

·         Two Utility patents pending on behalf of employers

·         Member SCTE

·         Member FTTH Council, NA

·         Member Knights of Columbus

·         References on Request