Holly A. Maribito

82 Margin St 

Peabody, MA 01960 

(781) 799-2011

supsys1@verizon.net

 

_______________________________________OBJECTIVE_______________________________________

 

To obtain a position as a Medical Biller which offers increasing challenges, responsibilities, advancement opportunities, and utilization of my communicational, technical and interpersonal skills.

 

_____________________________SUMMARY OF QUALIFICATIONS____________________________

Ambitious self-starter with sound technical, interpersonal, and communications skills and an unlimited learning capacity. Customer focused with a detail-oriented approach to meeting success goals.  Key skills related to:

 

·         Project Management ·         Computer Operations Mgt ·         Organization

·         Problem Solving & Analysis ·         Quality Assurance ·         System Analysis

·         Leadership & Motivation ·         Team Orientation ·         Communication & Presentation

 

______________________________PROFESSIONAL EXPERIENCE______________________________

 

SUPERIOR SYSTEMS: Peabody, Massachusetts                                                                                      2005-PRESENT             

Office Manager, Administrative Assistant and Sales

·         Educate consumers on products and service

·         Coordinate events and design promotional items

·         Sell products and services by building relations with customers

·         Oversee all aspects of general office coordination

·         Answer telephone calls

             

 

LA FITNESS: Saugus, Massachusetts                                                                                                                  2010-2011

Staff Associate

·         Assisted in developing exercise and diet programs

·         Enforce the rules and regulations of the facility for the safety and welfare of staff and participants.

·         Clean and maintain testing equipment.

·         Assisted in fitness assessments

·         Enrolled new members

·         Provided tours of facility

 

 

             

VERIZON COMMUNICATIONS:  Woburn, Massachusetts                                     1997-2008

 

Telecommunications engineer/manager

 

·         Managed and coordinated buried installation in Massachusetts and Rhode Island for Fios service involving several vendors and installation and maintenance departments. Designed a comprehensive tracking tool to provide 100% oversight on all buried work.  Eliminated the overdue backlog of both temporary drop wire and customer missed due dates.

·         Subject matter expert on Fiber to the Premise (FTTP) processes and systems.

·         Trained my team on FTTP processes and systems

·         Project manager for special projects including CLEC, CATT and collocation applications, which generated 100% reimbursable work, which generated money back into my team’s budget. Designed a database to track all resale applications, provide process improvement and ensure the company got into the long distance market.

·         Interpreted and implemented company policies, and developed operating procedures to facilitate transportation operations. Conducted management studies, collecting and interpreting economic and statistical data to prepare budget estimates, determine work load, personnel, and equipment requirements, and to forecast future community needs.

·         Designed and prepared detailed work plans in preparation for FTTP service.

·         Responsible for monitoring reimbursable jobs ensuring costs remained within the scope of the project as well as learning new technological systems and multiple products based on network and market needs. 

·         Customer Relations

Created outstanding engineering and marketing by providing highest level of operational quality and customer focus, while maintaining company integrity, profitability and standards.

·         Established track record of excellent presentation and interpersonal skills during customer visits, briefings and numerous site tours.

 

NYNEX:  Wakefield, Massachusetts                                     1997-1997             

 

Field Notes Taker

 

·         Designed and developed projects for growth within a specific OSP feeder route in the North/Northeast district.

 

NYNEX:  Lowell, Massachusetts                                                                                                                                               1995-1996             

Administrative Assistant

·         Provided prompt and accurate customer service through negotiation to resolve service and billing order discrepancies.

·         Responsible for prioritizing dispatch orders for field technicians within a designated area.

·         Tracked and analyzed individual sales performance for senior management.

·         Reported, managed and analyzed individual sales reports in order to meet sales objectives.

·         Compiled and established productivity reports.

 

 

 

_______________________________________EDUCATION______________________________________

 

Master’s Certification in Project Management, George Washington University, Washington, DC

 

Bachelor of Arts in Mathematics, Merrimack College, North Andover, MA

 

MBA, University of Phoenix, Phoenix, AZ (In progress)

 

 

 

_______________________________SELECTED ACHIEVEMENTS_______________________________

 

Nominated for the Leaders in Excellence Award

Special Recognition Award for Process Improvement

AFPA Certified Personal Trainer

 

 

__________________________________CERTIFICATIONS_____________________________________

 

AFPA Certified Personal Trainer (2014)

Adult CPR and First Aid (2014)