James B. Mallette, Jr.

49 Forestdale Ave, Glen Burnie, MD 21061* Daytime: 410-371-3245* Evening: 410-787-9696*

U.S. Citizen* jaybeem1@msn.com

*Active Security Clearance: Current Top Secret/SCI

 

SUMMARY OF SKILLS

A disciplined telecommunications professional who possesses extensive knowledge and experience within the Verizon network from the Central Office (CO) environment to customer service locations and everything in between. Recognized for demonstrating diligence, strong work ethic and problem solving skills. A well-organized and reliable employee who is capable of working both independently on projects and participating in collaborative assignments. A strong troubleshooter relied on by management to execute challenging projects in a timely manner. An individual with an excellent track record of consistently delivering quality results.

 

CORE STRENGTHS AND TRAINING

Maintains an “Exceeds Requirement” rating*          Has provided formal training to others

Problem diagnosis and troubleshooting                    Operations maintenance

Project planning and development                            Installation, service and repair

CAD Design: ICGS, IDDS                                       OSP field surveying

Experience with record keeping programs                Use of cable plats and schematics

Copper and fiber facilities and equipment                OSP copper and fiber cable engineering

Execution of complex services and procedures        Disciplined and detail-oriented

Experience with Microsoft and Lotus programs      Use of a variety of test equipment

Communication and teamwork                                 Extensive Verizon in-house training

 

PROFESSIONAL EXPERIENCE

Access Control Specialist (12/11-10/12) Fort Meade, MD, Government Services Group

 

Engineer 1 (5/11-present) Fiber Plus Federal Services, Jessup, MD

*Crew Leader

*CAD drawing using Microstation

*Work order planning and preparation for outside work crews

*Place, splice and terminate both fiber optic and copper cables for a Government contract at Fort Meade, MD facility and surrounding areas

* Plat and print reading and interpretation.

* Test splices and maintain test records.

*Work as a team coordinating operations

Engineering Assistant (1/05-5/11) Outside Plant Engineering Organization (OSP), Verizon MD Inc., Cockeysville , MD

* Perform field surveys and use various resources including CAD to engineer FTTP facilities (e.g. determine fiber cable size, design splicing plans and layouts for placement of cables, terminals, etc. both feeder and distribution) in communities for the purpose of providing FIOS services.

* Collaborate with other Verizon departments to problem solve engineering issues and respond to and resolve FIOS service availability inquiries.

 

 

 

 

 

 

James B. Mallette Jr.

Engineering Assistant (2/01-1/05)

Outside Plant Engineering Organization (OSP), Verizon MD Inc. / Bell Atlantic, Cockeysville , MD

* Performed field surveys and used various resources including CAD to engineer both copper and fiber facilities (e.g. determine fiber cable size, design splicing plans and layouts for placement of cables, terminals, etc., both feeder and distribution) in communities for the purpose of providing POTS and DS1 services.

* Engineering and design of fiber network systems including Lucent DDM products for DS0 and DS1, Alcatel DSL equipment, Litespan fiber transport systems and various Asynchronous and SONET multiplexers and Optical Network Transport systems.

*Worked with field technicians to resolve complex issues concerning engineering and service issues on above design and equipment.

Cable Splicing Technician (5/97-2/01)

Charm City Lab, Bell Atlantic, Baltimore MD

* Created, designed, organized and taught formal classes on Litespan, Alcatel DSL and other local loop equipment.

* Trained both fellow associates and managers.

* Built functioning classroom test equipment for use in teaching and troubleshooting.

* Functioned as informal tech support to local field technicians in regards to equipment listed above.

Fiber Optic Cable Splicing Technician

Bell Atlantic, Harmans Garage , Hanover , MD (1/95-5/97)

*Spliced IOF, feeder and distribution fiber optic cables for transport and local loop (aerial, underground and buried). Placed and spliced terminals in customer premises.

* Used and maintained both single and mass fusion fiber optic splicing machines and various test equipment including OTDR.

* Plat and print reading and interpretation.

* Tested splices and maintained test records.

* Built, spliced and tested LGX bays in CO s.

* Teamwork

Cable Splicing Technician (6/86-1/95)

Bell Atlantic/ C&P Telephone Co. , Various Garages, Baltimore MD District

* Responsible for splicing and testing all types of copper cable and plant including SAI boxes and cross-connects as well as throwing of working services.

* Plat and print reading and interpretation.

* Maintaining test and splicing equipment.

* Record keeping and reporting of test results.

* Teamwork

Outside Plant Technician (11/80-6/86)

C & P Telephone Co., Various Garages, Baltimore MD District

* Responsible for placement and maintenance of copper cables, telephone poles and terminals, SAI boxes, etc.

* Plat and print reading and interpretation.

* Maintenance of all line placing equipment including vehicles.

* Pole placing and transfer operations.

* Safe pole and ladder climbing responsibilities.

* Teamwork

 

 

Operator Services (5/79-11/80)

C & P Telephone, Glen Burnie , MD

* TSPS long distance and local operator.

* Constant customer care and contact.

* TSPS console board operation.

* Record keeping and reporting of results.

 

 Education

* Andover High School, 415 Andover Rd, Linthicum, MD  21090  Class of 1978

* Advanced Placement History - 6 credits

* 1 year UMBC, Baltimore , MD 21228 - 22 credits

* Anne Arundel Community College, 101 College Parkway, Arnold, MD 21012 – 18 credits