Work Experience
UC
Synergetic/Pike Electric
April
2013 – Present
Project
Manager Engineer/Designer
· Responsible for the Quality and Timeliness of Telco
related engineering designs to client Telecommunications company
·
Manage incoming/outgoing work flow of
customer service orders and outside plant designs
·
Submit complete and quality engineered
designs to client management
·
Liaison between client managers and
fellow engineering staff
·
Assign work to engineering staff
·
Work at a fast past to insure job
designs and service orders are turned in on time according to due dates set
·
Monitor SHOTS database to assure POTS
and T1 orders are answered within 24 hour timeframe
·
Schedule and Manage workload and
personnel of 13
·
Project manage the cost of every job
and monitor over all as well as individual design engr. productivity
·
Train and Assist design engineers with
design and quality needs
·
·
As a designer:
·
·
Responsible for the assigning of pairs
for new as well as existing customers.
·
Responsible for the design, drafting and encoding process of
Telecommunications facilities in the generation of Engineering Work Orders
·
Designed and constructed
Outside Plant Copper and Fiber Optic Cable; aerial/buried wire, DS1, DS0,
Uverse, T1, SAP, EHAB, ME2, GRDE, and DMG designs.
·
Construct permits
and right of way restrictions (MDOT - highway, railroad, City, County, etc)
·
Responsible for
researching database and field conditions for orders, setting service dates,
communicating why, why now, why this way, where…
·
Responsible for
communicating with field technicians upon providing service to customer
before or by service due date
·
Designed service orders
as well as other type cable work via MicroStation as needed and at leisure.
Byers
Engineering
Company
April
2013 – March 2014
Lead
Telco OSP Engineer Designer
·
Managed incoming/outgoing work flow of
customer service orders and outside plant designs
·
Quality checked jobs done by engineers
before submitting to client management
·
Acted as a liaison between client
managers and fellow engineering staff
·
Assigned work to engineering staff
·
Assured jobs and service orders turned
in on time according to dates set by client management
As
a designer:
·
Was responsible for the assigning of
pairs for existing facilities.
·
Was responsible for the design, drafting and encoding process of
Telecommunications facilities in the generation of Engineering Work Orders
·
Designed and constructed
Outside Plant Copper and Fiber Optic Cable; aerial/buried wire, DS1, DS0,
Uverse, T1, SAP, EHAB, ME2, GRDE, and DMG designs.
·
Constructed permits
and right of way restrictions (highway, railroad, city, county, etc)
·
Was responsible for
researching database and field conditions for orders, setting service dates,
communicating why, why now, why this way, where...
·
Was responsible for communicating
with field technicians upon providing service to customer before or by
service due date
MS
Center for Non-Profits – Jackson,
MS
December
2011 – March 2013
Contract
Worker/Intern
·
Assisted staff with database cleanup
·
Assisted with research and formulating
spreadsheets for company projects
·
Assisted with the setup of company
workshops, seminars, conferences and booth setups
·
Interacted with staff in order to learn
about the non-profit business and the different business related positions
such as in Marketing, Administration and Finance
·
Interacted and assisted with customers
and members of the Center for non-profits
Freedom
Group of Companies - Jackson, MS
October
1, 2007 – November 23, 2011
Sr.
Quality Assurance/Control Technician
·
Managed QA production which includes
calculating individual items verified per hour
·
Performed monthly evaluations and
reports directly to Production Manager
·
Provided quality and production team
training for approved Telco drafting updates and new procedures
·
Appraised quality on completed work orders
drafted to GIS/CAD computer operated database
·
Interacted with senior management for
innovations on improving quality and drafting procedures
·
Reviewed, recorded, and presented
production team’s quality performance trends by way of spreadsheets and
PowerPoint
·
Interfaced with customers as well as
with client engineers as necessary for problem resolution
·
Acted as liaison between Company and
Client regarding quality and new/updated policies and compliances
QC
Data, Inc - Jackson, MS
May
2002 – September 30, 2007
Problem
Resolution Technician
·
Served as offsite assistant to the
Conversion Specialist on conversion projects
·
Responsible for helping to resolve
problems encountered by vendor during efforts of converting information from
one database to another.
·
Investigated any discrepancies,
abnormalities and missing data that was encountered from conversion projects
· Served as Quality Assurance Tech on completed
engineering jobs completed by other drafters in down time
GIS/Drafting
Technician
·
Drafted Engineer provided work orders
of Telco records to client Cad operated database
·
Ran loops in system in order to assure
proper connection to the Central Office
·
Engineered jobs to assure that existing
records matched what was in the field in order that job can be completed in
the field by telephone, DSL and Uverse field technicians
·
Performed facility moves, pre &
final posting of engineering work orders, performed database cleanup,
provided in depth documentation regarding discrepancies, performed
reconciliation, and graphic updates
·
Interfaced with team members to ensure
consistent project standards and procedures were adhered to
·
Worked as management for the migration
of Telco records from plat/blueprint to mechanized computer
·
Interfaced with customers as well as
with client engineers as necessary for problem resolution
Control
Systems, Inc – Jackson, MS
August
2000 - May 2002
Drafting
Technician
·
Assisted with the drafting of details
and specifications of Water Waste Management Systems
·
Handled customer related projects,
which included making inquiry calls to customers, shipping & receiving