WAYNE R. PORTER

wr.porter411@gmail.com

 

http://www.linkedin.com/in/porterwayne

724 650.7317

 

 

EXPERIENCE

SBA Communications Network Services                                                                                                                5/12 -- Present

Project Manager – Construction (Network Services)

Summary:       Responsible for managing assigned construction activities of telecommunication sites and overseeing all aspects of tower erection.

 

Essential Duties & Responsibilities:   • Ensure quality construction is being performed within established budget and schedule while retaining customer standards of performance. Manage Change Orders, RFQ’s, RFP’s, Vendor/Contractor Management, Material Logistics, Man Power Forecasting, and Coordination.

• Read and understand site status reports, site plans, tower drawings, and grounding plans. Interface with customers and subcontractors.

• Ensure client schedules are being met with minimal change order requests

• Report on and update job progress on weekly database trackers

• Other projects and duties as assigned.

 

 

W.D. WRIGHT (Utilities / Telecom) CONTRACTING, INC.  (West Virginia)                                                                                        9/11 – 4/12

              General Manager of WV Operations

§         Manage all day to day business activities in conjunction with Executive staff for the entire WV footprint.

§         Holds team accountable to achieving results through safety, coaching and performance management

§         Demonstrated ability to lead and manage diverse workforce and make high volume decisions in a demanding, fast paced environment

§         Consistently provides feedback and direction to staff to ensure safety, employee development, engagement and business knowledge

§         Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues and concerns in a timely manner 

§         Work directly with customers (Engineering, Local Management, DOT), inter-department, and cross functionally to identify any quality concerns, permitting issues , material availability, and field discrepancies to remove road blocks and maintain continuous work flow

§         Supports Local Managers that directly interface with the customers by removing barriers, soliciting process improvement suggestions and streamlining work processes

§         Holds employees and other departments accountable to meet customer needs/demands/expectations

§         Responds to concerns identified by Customer. Works with management teams to ensure action plans are developed and ensures timely follow-up on customer issue resolution identified in action plans

 

 

FRONTIER COMMUNICATIONS  Northern WV.                                                                                                                                        6/10 – 8/11

 

             LCOM (Manager of PPM Blitz Team North) Telecom Field OPS & Restoration

Supervise a staff and workforce of field technicians throughout the northern footprint of West Virginia who repair, install, maintain, and/or replace defective, damaged, and/or deteriorated OSP cable facilities and equipment including aerial, underground, and buried plant. Position duties include working cross functionally and closely with other department, such as Engineering, General Managers, Local Technical Supervisors and Project Managers to significantly reduce the trouble call ratios in targeted wire centers (communities). Responsible for meeting high visibility service quality standards to increase plant reliability and overall customer confidence and satisfaction…

 

Operations Proficiency: Solid understanding of the business/department as well as P&L/budget management to ensure revenue goals and expense targets are met. Regularly communicate across cross functional lines of business/departments and work groups. Set goals/objectives to positively impact the P&L/budget.

 

Management: Holds team accountable to clearly achieving results through coaching and performance management. Promotes new/existing products as required. Ensures all customers requirements and needs are met. Collaborates with Regional staff and provides feedback to improve on processes to be more responsive to customers.             

 

Employee Relations: Consistently provides feedback and direction to staff to ensure employee development, engagement and business knowledge; complete bi-annual employee performance appraisals/reviews. Leverages all employee communication vehicles and opportunities (weekly/monthly/quarterly/one-on-ones) to obtain feedback on departmental goals, gains input on action plans and modifies direction as necessary and to engage and to hold employees accountable to overall business operations, including consistent quality, safety, production and performance results. Utilizes and leverages existing employee recognition programs to reward key contributions and positively impact employee morale. Partners with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements. Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner. Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the work place.                                                        

 

PUTMAN INSTALLATION (Wireless Contracting) COMPANY (PICO), Honolulu, HI                                                                    2/10 – 6/10

 

                (INTERN), Field Operations

Assist in an Internship capacity on varying projects throughout entire life cycles. Aid in project planning, bid & proposals, business development/expansion, coordination of field operations, logistics, project consultation, and administrative support. 

 

 

 

OSMOSE UTILITIES SERVICES, INC. - HAWAII              6/06 – 2/10

 

               Operations Manager - Hawaii             

Provider of professional inspection/maintenance/restoration services which enhance the performance of utility poles, towers and networks – supplier of utility data services (joint use, network model, post storm, and stray voltage).

 

Scope of assignments included municipals, cooperatives, investor-owned utilities, and a military-owned plant. Planned and oversaw operations and logistics between the Hawaiian Islands with focus on maintaining acceptable levels of production. Maintained inventory levels for field work valued at $ 1.5 million (equipment, chemicals, materials, tools, and supplies).

                                                                     

Utility Pole Inspection Functions                            Pole Restoration (injection, C-Truss, ET-Truss)              O-Calc (Pole Loading)

Helicopter-Assisted Injection & ET-Truss              Vegetation Removal                                          Storm Recovery

Transformer Audit & Survey                                          Video Field Capture

 

In addition to the aforementioned, responsible for profit & loss, QC and SA requirements, safety and quality training, fleet management, performance reviews, salary recommendations, payroll reconciliation. Established short and long-term objectives while managing an aggressive schedule requiring extensive inner-island travel and extended working hours.  Maintained acceptable levels of spending on fuel, vehicle maintenance/usage, tools, supplies, living allowances.

§         Managed a combined state budget valued over $10 million.

§         Enforced company’s stringent safety standards – ensured all crews were properly trained which reflected on the company’s stellar reputation for adhering to regulatory requirements and a revered safety culture.

§         Supported sales staff with product presentations with focus on assuring customer satisfaction.

§         Monitored and scheduled the maintenance/repair on all aforementioned field equipment – researched and ordered new equipment/parts.

§         Trained, developed, motivated and monitored supervisory staffs and their crews in all operational capacities (safety, quality control, cost control, and customer satisfaction) – ensured terms/conditions of each contract were met to customer specifications.

§         Interfaced closely with all levels of management in coordinating projects between field and management personnel as well as defining project scopes.

 

 

   HAWAIIAN TELCOM, Honolulu, HI               Note: Performed both of the following jobs simultaneously              3/04 - 6/06

Project Manager, (Network Engineering & Planning)

Implemented critical network engineering for high revenue producing projects which involved: large and complex planning, design and construction of network elements, execution of network elements for new product rollouts, and national/local programs. Accountable for delivering top quality service over the life cycle of all projects which were order driven. Supported infrastructure builds for customer specific projects (considered complex) in areas of OC12 SONET or higher bandwidth (minimum of 3 nodes). Prepared collective project plans and management reports for production.

§         Conducted site surveys and quality assurance inspections – interfaced with NOCV engineering, network operations, transmission, COEI, OPCEN, REO, etc.

§         Worked in collaboration with customers or contractor/vendor (CCV), CATV, and CLECs.

§         Managed relationships to accomplish client objectives while ensuring timely deliverables and keeping aligned with negotiated terms and conditions.

§         Trained in 4tel Testing and Internet Service Care Call Center functions.

 

Outside Plant Construction (OSP) Coordinator             

Interfaced with all disciplines – STAR Engineering, Planning Transmission, COEI, Customer OPS Splicing, and CAS. Assisted in OSP construction, line & splicing project coordination. Aided in the deployment, scheduling and support for various OSP projects such as network OPS, transmission, STAR, and customer OSP splicing – to name a few. 

 

 

 

  VERIZON, Pittsburgh, PA              6/99 - 3/04

              Splicer Leaderman (OSP – PP&M – Cable Trouble)

Spliced copper cable; maintained pressurized cable facilities. Troubleshooter for defects and deterioration of OSP for POTS, T1, digital, and analog circuits; High-cap circuits, doubler, repeater, Pair Gain, Lite Span, OSP and ISP Twisted Pair, DSL wiring and equipment. Worked with prevailing testing equipment and devices (see below). Installed, setup, maintained and monitored air pressure in OSP. Mounted compressors, transducers, COEI related equipment, pipe panels, manifolds, Teleducers, Chatlos, pressure regulators, and nitrogen/helium tanks. Rebuilt, installed and set up OSP pole-mounted/strand-mounted building terminals, pedestals, CADs, cable closures, taps, waffle, aluminum, and lead cases. Maintained the integrity of lead-sheathed cables and performed lead cable repair (soldering/splitting/auxiliary sleeves/lead extensions, thermo-fit, heat shrink, etc.). Replaced defective/damaged/deteriorated OSP/COE related equipment.

§         Experienced in the setup and operation of Hesko Power Operating Systems, underground placement/maintenance, manhole work, and Controlled Environment Vault (CEV).

§                       Interpreted complex technical work records, microfiche, field prints, flow charts, and TOPs practices.

 

  

BELL ATLANTIC, Pittsburgh, PA              4/97 - 6/99

              Service Technician (I &M)

Responsible for troubleshooting, installation, service, maintenance, and repair of residential and business ISP POTS, fax, data lines, service access wire (aerial and buried), network interface, cross connects, building terminals, interior wiring and related equipment. Worked with Customer Provided Equipment (CPE), jacks, extended demarcation points, Network Interface Device (NID), and other relevant procedures. Utilized various testing meters; handled trouble on both feeds, and isolated cable pairs as well as CPE in addressing service interruptions.

§         Handled all aspects of installation and coordination of service from outset to completion.

§         Recognized for consummate ability in resolving complex technical issues.

§         Certified in Basic Installation & Troubleshooting, Basic Electricity, and Pole Climbing.

 

 

 

ADELPHIA CABLE COMMUNICATIONS, Pittsburgh, PA               6/88 - 4/97

   Outside Plant

             

              Lead Technician (Maintenance/Service/Installation)

Maintained bandwidth integrity including (but not limited to): cutting in & balancing amplifiers, cable coring, splicing, line extenders, line splitters, directional couplers, taps and various other forms of distribution equipment. Installed pedestals, buried plant, and building terminals – to name a few. Serviced existing plant in leak detection and overall maintenance. Installed various forms of technical services.

§         Held authority of General Foreman (Lead Tech) with supervisory responsible in areas of installation, service, dispatching and contractor management during supervisors’ absence.

 

CATV Services

Performed all facets of installation, service maintenance and repair of CATV plant – from the plant to customer premises which involved drop wire (aerial/buried), interior wiring, splitter jacks, converters, cable modems, VCR kits, SMX converters, CATV digital game receivers and other devices relevant to broadband services.

·          Featured in Communications, Engineering & Design Magazine for developing a CATV device, (4/89 issue).

             

 

 

 

 

EDUCATION:             

Vocational Technical Training/Certificates:  (Vocational Telecommunications Technical Training provided by NCTI and SCTE)

CATV Fiber Optics                                          Fiber Optics Splicing & Repair              Advanced Technician

                            Systems Technician                            Installer Technician                            Service Technician

                            TV Video Production                            Customer Service                                           Broadband Installer

 

 

ADDITIONAL EMPLOYMENT

                           

Safety Instructor, Ameritraining, Inc., Honolulu, HI              ^part-time 2/10 - Present

 

Provides Telecommunications support services for major customers in the cable, telecommunication, and energy utilities industries             

·         Conduct classroom and field instruction in Driver’s Safety, Personal Safety, and Personal Protective Equipment Procedures.

 

COMPUTER PROFICIENCY:

MS Office Suite (Excel, PowerPoint, Word, Access) Lotus Notes, MS Works, MS Project, Database  Platforms

 

SECURITY CLEARANCES:                TWIC (Exp. 4/2014)

 

 

 

Excellent References Furnished Upon Request