Profile__________________________________________________________________________________________________________

 

12+ years Experience in Project Management | Telecommunications Engineering

 

Specialties: Project Management, Outside Plant Engineering | Construction, Wire line Networking, Wireless Networking, LAN, WAN, RAN, POTS, PRI, Trunk Cable, Fiber Optics, T1, Troubleshooting, Optical Fiber, UMTS, MS Project, Product Management, Microwave, Frame Relay, ATM, Carrier Ethernet, Cisco Routers, Switches, Visio, Project Coordination, Project Delivery, VPN, VLAN, AutoCAD, Design Engineering, Telecom Expense Management, Construction Management, Communications Planning, Adtran, Circuit Design, Construction Safety, Core Network Planning, Cisco Call Manager, Nortel, AVAYA, PMI, PMBOK, Capital Projects, Expense Projects, Telephone poles, Electrical Poles, Industrial Safety, Metasolv | M6, GIS software, Project Implementation, Project Execution, Equipment Procurement, Computer Literate, OSHA, WebXing, PMATT, IWOS, CTS, ALRT, MS Office, MS Word, MS Excel, MS PowerPoint, MS Access, MS Project

 

Professional Experience_________________________________________________________________________________________

 

Windstream via SCOM, Greenville, SC USA03/02/2015 – Present

Access Engineer | Project Manager

•Responsible for project managing large network builds and large project labor budgets within Windstream’s Access Engineering team
•Work with vendors and project stakeholders to develop timelines, review plans and to identify discrepancies with network planners |

  designers prior to project launch to minimize re-work
•Internal department liaison with fiber design, outside plant, local OSP managers, transport engineers, vendor relations and record keeping –

  ASAP | MSS (Metasolv M6) to ensure projects remain on track
•Set guidelines for contractors to ensure compliance of standards and procedures per the project scope.

•Administer quality inspections, periodic quality reviews and monthly vendor scorecards for vendor management and quality control

 

AT&T via Hicks Consulting Group, Atlanta, GA USA (100% Remote)01/08/2014 – 11/14/2014

Technical Project Manager – NP&E IPMO

•Responsible for end-to-end project management of multiple large projects through the life cycle of a subset of OC192 circuits for delivery of

  Northeast and West Region Core Backbone (CBB) orders

•Defined direction and provided specific instruction for CBB engineering projects and programs to leverage and promote personal knowledge,

  personal development, organizational skills, team efficiency, and to mentor colleagues within an allotted Plan of Record (POR) timeline and

  budget

•Understood Customer Requirements and information gathering for Preparation of Conceptual Design, Preparation of Nominal Design,

  Preparation of Detailed Design and Final Documentation

•Established and coordinated large engineering teams in addressing project scope, project objectives, project resources, market performance,

  investigative, analytical and design activities related to Fiber Engineering Practices including Backbone, Distribution, Access Fiber Optic

  Cable routing and strand allocation

•Facilitated weekly project team meetings via unified communication systems such as AT&T Connect, Avaya and Polycom to track

  deliverables, review work tasks, identify issues, escalate delays, and to report overall project health status

•Ensured adherence to quality standards to confirm completed project deliverables and milestones utilizing WebXing, PMATT, IWOS, CTS,

  ALRTs, MS Office, MS Word, MS Excel, MS PowerPoint MS SharePoint and other company applications

 

Windstream Communications via S∙COM, Evansville, IN USA06/04/2012 – 12/20/2013

Project Engineer

•Responsible for project engineering Windstream inside plant transport engineering equipment installations and site

  activations of multiple POP, MTSO, cell tower, carrier and network interface devices for local and long haul DWDM

  and FTTT network deployments

•Coordinated internal & external project calls via MS Office, instant messaging, Avaya and Polycom video and audio

  conferencing for confirming project scope, scheduling install/activation dates, communicating project changes,

  eliminating process gaps, resolving project risks, and maintaining overall health of projects through completion and

  closure

•Created, tracked and scheduled network implementation and activation work orders utilizing BMC Remedy ITSM

  8.1 and MOP Tracking System for improved change management, user experience, fluid form consistency, expanded

  scope of coverage and flexible configuration

•Procured and validated equipment orders from design engineering assigned bill of materials with manufacturers such

  as Cyan, Optelian, Cisco, Tellabs, and Infinera for local Field Operations and contracted installation vendors to equip

  Sprint, Verizon and US Cellular customer sites for network activation

•Disseminated and reported delivery of project equipment like Cyan Z77s, Z33s, Z22s, Cisco 15454s, M6 chassis,

  Optelian shelves, Optelian cards, Accedian metroNIDs, metro nodes, relay racks, XFPs, SFPs, fiber connectors (SC,

  ST, LC, FC, etc.), fiber jumpers, OADM cards, PME-412 cards, MD40s, fuse and alarm panels

•Administered web-based applications such as Winbuy, Fed Ex, UPS, DHL and USPS for confirmed ground and next

  day air deliveries from Windstream's procurement stock or through direct shipping from equipment manufacturers

  to scoped project sites

•Acquired fiber distribution positions and fiber port assignments from outside plant and fiber engineering teams after

  completed splice work to verify end-to-end continuity and transport delivery

•Reported unassigned, assigned and reserved network equipment including infrastructure network activity in

  enterprise systems such as Citrix XenApp, Metasolv, ASAP, Planet Operate, Paetec Remedy, SOTS and CTC as

  required

•Established and secured site access requirements from wireless and wire line carriers for site card activations, keyed

  entries and badge access to proceed with coordinated transport equipment implementations and activations at scoped

  project sites

 

AT&T Mobility via Glotel USA, Inc., Pleasanton, CA USA06/17/2010 – 02/29/2012

Core Project Manager- West Region/AT&T Layer 0-3 Network Engineering

•Responsible for Core Project Management of AT&T Mobility-West Region core transport circuit provisioning, design, operations (CPDO)

  and implementation for network engineering project requirements across 13 states broken down into five markets

•Coordinated resources, labor and circuit testing and turn-up initiatives for core transport DS3-OC192 capacity orders

•Assisted in resource planning and process synchronization across multiple work groups for outlining and revising work breakdown

  structures, and for driving consistency within AT&T Mobility workflows

•Within 12 months, reported a 40.2% improvement of AT&T Mobility CPDO Core West Region process flows, productivity and efficiency

  by recording and maintaining measurable trends across all West Region Markets

•Reconciled core transport CFA blocking, carrier hub exhaust and backbone network relief to fulfill scheduling requirements, and to meet

  core deployment deadlines for multiple new site builds, network revisions, LTE, TDM, UMTS, GSM, RAN, FTTT, DWDM, Ethernet,

  microwave, 1C-4C sub-tending circuits

•Utilized Data trackers, CTS, CASPR, GRANITE, Web Xing, UTrack, PMATT, PITS and BORG

 

Covenant House Missouri, St. Louis, MO USA07/31/2009 – 06/08/2010

Resident Advisor

•Responsible for Direct care and supervision of displaced youth in the Residential Services Center

•Facilitated group activities and meetings with peers for the youth and counseled youths

•Created a positive environment to meet youth needs and to help youth become productive citizens in society

•Ensured the cleanliness of the facilities, monitored household chores of the youth, administered and recorded resident medications, and

  assisted the Site Manager in planning appropriate community based and leisure activities for youth residents

 

Mt. Zion Missionary Baptist Church, Richmond Heights, MO USA10/02/2005 – 02/16/2009

Ordained Minister

•Responsible for preaching and teaching sound doctrine of God’s Word

•Earned my license to preach the Gospel as I may have opportunity, and received my certificate to exercise my gifts in the work of The

  Gospel Ministry on October 2, 2005

•Solemnly and publicly, set apart and ordained by Ordaining Council to the work of The Gospel Ministry with authority and order on July 15,

  2007

•Authorized and qualified to fulfill Pastoral duties, including but not limited to clergy administration, marriage counseling, officiating

  marriage ceremonies, funerals, and other clergy-related duties

•Co-Director of the Youth Ministry, and Orator and Mentor for “Children’s Time”

 

AT&T Missouri, Crestwood, MO USA05/01/2006 – 09/13/2008

Manager-OSP Planning & Engineering Design

•Responsible for the plan-of-record, design and management of multiple outside plant network facilities from the central office mainframes,

  fiber racks, cable vaults, CEVs and cross-connects to the customer premises for designated geographic areas

•Designed and produced aerial, buried and underground network engineering work prints in compliance with approved long range plans to

  meet the growth demands of the outside plant network (i.e. FTTN, FTTP, Light Speed, DSL and AT&T U-Verse)

•Studied and interpreted architectural, electrical, and civil plans of record regarding the development of the outside plant network

  environment to plan, apply, & execute city, county and state telecommunications permits for easements and right-of-way access to

  properties, roads, bridges and highways

•Met onsite and interacted with residential and business customers to provide project clarity and to promote understanding of AT&T products

  and services, including defining customer requirements and necessary methods of procedures regarding specific product and service

  implementations

•Prepared capital and expense project estimates of field resources and equipment with construction and engineering contract coordinators and

  administrators to deploy network infrastructure designs and equipment applicable to new site builds, rehab and repair projects in CASPR and

  JAM

•Worked with outside plant planners to correctly input and adjust as necessary cost estimates, cost account codes, capital and expense

  resources, labor and equipment in accordance to network project demands

•Administered various mechanized systems and databases, including but not limited to LEIS, MIC, TIRKS, LFACS, OPTI, Planview

  Enterprise, ELP, JAM, CFAS, SHOTS, GRANITE, AOTL/AOTX, WFA, Oracle Database, Autodesk AutoCAD, Siterra, GIS and Microsoft

  Office Suite to preserve project portfolios

•Utilized tools and safety gear such as measuring wheels, height sticks, pole guides, voltage testers, drafting boards, rulers, drafting pencils,

  protective gloves, protective eyewear, hard hats, orange cones, and reflective vests for safety and for capturing network design

  measurements in the field to convert into AutoCAD

•Developed and dispatched administrative reports to improve project visibility, control spending, mitigate project risks, analyze changes in the

  market and to manage multiple network engineering project implementations simultaneously

 

Southwestern Bell Telephone Company, Des Peres, MO USA12/06/2003 – 05/01/2006

Project Manager II – Business Customer Service

•Responsible for the implementation of medium to large complex voice and data communication systems (i.e. Frame Relay, ATM, SONET,

  GigaMAN, OPT-E-MAN, Long Distance, DS1, DS3, & OC3-OC192s) sold to Global Market customers

•Identified and created work breakdown structures for each project; established and tracked project deliverables; assigned roles and

  responsibilities; developed project schedules; led project kick-off meetings and provided an ongoing status of the overall health of the

  project to completion

•Organized, maintained and distributed electronic and hard copy filings of project cost, project milestones and other project specific

  information for internal and external project stakeholders

•Successfully delivered project implementations on time and within budget ranging from $100K-$25M

•Completed certifications from New Horizons in: MS Project 2003, MS Excel 2003, MS Access 2003, and MS PowerPoint 2003

 

SBC Southwestern Bell Telephone, Little Rock, AR USA11/30/2000 – 12/06/2003

Project Manager – Business Solutions Group (BCS)
•Responsible for the implementation of small to medium complex voice and data communication systems (i.e. Frame Relay, ATM, SONET,

  GigaMAN, ISDN, DIA, Long Distance, DS1, DS3, & OC3-OC192s) sold to BCS customers

•Addressed Request for Proposal (RFP) through facilitating pre-sales presentations to assist customers in understanding the differences

  between the various SBC Southwestern Bell products and services versus competitor offerings

•Overseen, coordinated and resolved all project scheduling, project issues, project escalations, status reports, change management and risk

  factors throughout the project lifecycle

•Supervised project budgets ranging from $100K-$5M and delivered on-time project implementations

•Completed certifications in DENM, Project Management Certification Program and MS Project White Belt

 

SBC Southwestern Bell Telephone, Des Peres, MO USA05/01/2000 – 11/30/2000

Application Specialist – Messaging (Select Accounts)

•Responsible for market and selling SBC Southwestern Bell Telephone’s Central Office-Based and Port-Based Voice Mail applications (i.e.

  Business CallNotes, Business CallNotes Direct, and Business Voice Messaging Services) for Select Business Accounts in Missouri and

  Arkansas

•Within a four-month period, acquired 154.11% of 100% quota attainment for revenue for the year

•Experienced with fully-integrated managed services solutions with Avaya IP Telephony services on the AT&T network for leveraging

  existing IP Telephony architectures and applications to deliver a fully integrated and managed end-to-end solution with premises equipment

  fully optimized

•Trained over 500+ Account Team members in Missouri and Arkansas (i.e. Service Reps, Account Managers, Account Executives,

  Commercial Account Managers, and Communications Consultants) on product features/functionality, product pricing, and implementation

  procedures to increase product awareness, revenue and demand for voice messaging product lines

•Processed BOSS, SORD, USOCS, BSAM reports, CustInfo, CMOS, SORKINS, WFA, COIS and TIRKS to document and analyze the

  structure of customer accounts, records, service orders, and proprietary information

 

Education______________________________________________________________________________________________________

Bachelor of Science Industrial Technology, Tarleton State University–Stephenville, TX

Minor in Computer Information Systems, Achieved a 4.0 on a 4.0 GPA scale in Minor