Contact Numbers

Home(631)264-0285 Work(516)523-5922 cell

FAX (516)803-6777 E-MAIL ktedesco@optonline.net

84 Hamilton St. Amityville, NY 11701 

 

Kenneth J. Tedesco

 

 

Work experience@:

CABLEVISION/LIGHTPATH

 

MAY 2006 TO PRESENT - NYMA area

SR. RIGHT OF WAY AGENT/ SITE SURVEY ENG.

 

·         Plan routing of Fiber Optic infrastructure for Commercial builds.

·         Aid in Design of infrastructure for building penetrations.

·         Apply for and secure public and/or private Rights of Way and easements to facilitate building penetration.

·         Apply for and secure County, State, or Local permits to facilitate the infrastructure construction.

·         Maintain and track database for ROW, easements, and permits to expedite infrastructure construction.

·         Participates in special projects and performs other duties as assigned.

·         Train and QC Contractors for survey designs & Pole walks.

·         Maintain positive relationships with Utilities to expedite work orders.

             

NYC Field Operations - Sr. Technician. 

(Commercial telecommunications division)

 

October 2003 to May 2006

New York City Operations Group

·                      Manage and assign daily work load and job functions

·                      Review equipment orders and design specifications

·                      Secure and deliver materials assigned to new builds

·                      Build SONET commercial business telecommunications equipment.

·                      Install, Wire, troubleshoot and repair all company used telephony equipment.

·                      Coordinate with building landlords, labor unions and contractors for the installation of equipment.

·                      Update Data Bases(TBS) Remedy & daily spread sheets.

 

 

APRIL 1999 to October 2003 - NYMA Area

OUTSIDE PLANT ENGINEER (Construction Supervisor)

 

·                      Project manage all aspects of the New Fiber Optic Commercial Business from design survey, permit process to completion of build.

·                      Supervise and coordinate OSP construction crews for Network Management/BTS customers and facilities

·                      Review, modify and build underground conduit and internal EMT paths for outside plant and internal copper telephone cabling systems

·                      Review and establish SONET RING requirements and fiber optic system splice configuration

·                      Coordinate construction schedule with contractors and fiber optic technicians to meet customer deadlines

·                      Oversee OSP designs to ensure uniform conformity to established engineering practices and requirements

·                      Insure Landlord/Property manager satisfaction with all construction work performed

·                      Interface with customers, landlords and building managers throughout the network construction process

·                      Coordinate system fiber splice technicians, BTS Network Surveillance Group and Lightpath telecommunications technicians to activate new equipment

·                      Maintain and update both departmental and project files for record keeping purposes

 

 

 

June 1996 to APRIL 1999

CABLEVISION DISPATCH SUPERVISOR – Nassau & Western Suffolk

 

·                      Oversee daily departmental operations

·                      Maintain weekly schedule/seating charts

·                      Responsible for quality control/training staff

·                      Responsible for reviews and evaluations for employees

·                      Motivate and coach staff

·                      Handle irate customers, field personnel, employees

·                      Active in problem solving with other departments

·                      Assist with status monitoring of system plant

·                      Coordinate with traffic department on system outages

·                      Involved with the new on board terminal project Mobile Data Solutions                

             

 

 

September 1994 to June 1996

CABLEVISION TECHNICIAL SUPPORT FOR CUSTOMER SERVICE (NOC)

 

 

·                      Created the program in use today where on staff technical support minimizes unnecessary truck rolls

·                      Trained CRC’s to troubleshoot on phones to avoid truck rolls

·                      Reported a steady decline in Avoidable Truck rolls

·                      Handled very technical customer call backs

·                      Set up exotic displays for training CRC’s

·                      When necessary visited customers to insure good customer satisfaction

·                      Created a specialized CRC group for call backs

                

                              

July 1985 to 1989

CABLEVISION SERVICE REPAIR TECHNICIAN

·                      Maintained plant from tap to television set

·                      Assisted trunk technician with exotic picture quality problems

·                      Trained new field personnel

·                      Volunteered for secondary stand by for outage repair

·                      Completed system turn on projects

·                      Appeased irate subscribers

                

May 1984 to 1985

CABLEVISION SYSTEM INSTALLER

·                      Installed cable from tap to customers TV set             

                                         

 

 

 

Education                            Attended S.U.N.Y. Farmingdale 1981 semester

                                          Electronics Technology curriculum

Accredits                            Cablevision Customer First Programs

Certificates              Excel and Word for Windows

References                            Furnished upon request