Joseph Viaud

463 East 23^rd Street 4H Brooklyn, NY 11226

Email: Jviaud1@gmail.com Phone: 347-460-0156

 

Training: Project Management, FEMA ICS 100 to 808, Texas A&M (TEEX) Weapons of Mass Destruction, Policy & Procedure Development, Standards Coordinator (OSHA & ISO), Functional &Table Top Drill Facilitator, Telecommunications Disaster Recovery Specialist, Business Continuity Coordinator, Hazard Vulnerability Coordinator, Risk Assessment & Analysis Coordinator, Cost Benefit Analysis Coordinator, Business Impact Analysis Coordinator.

 

Technical Skills: Microsoft Visio, Microsoft Office, Data Center design, Network Engineering, Data Center Management, HVAC compliant, Vendor Management, Bell Systems Equipment Technologies, Fiber Optic & Cooper Cable Engineer, Structured Cabling Specialist, Underground Critical Infrastructure Specialist: Gas, Water, Steam, Telecommunications & Electrical facilities, and Overhead & Underground Infrastructure Engineering.

 

Education: M.P.A Emergency and Disaster Management    Metropolitan College of NY                      May 2009   

                     B.S Business Management                               Metropolitan College of NY                       May 1997

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Professional Background

New York City Dept. of Corrections              East Elmhurst, NY                                          April 2012 -Present

Corrections Officer

·         Follows all post orders as assigned.

·         Enforcement of all security and life safety policies, rules and procedures, which are set forth by Building Management & Tenant.

·         Monitor computerized Access Control, CCTV Systems and responding to intrusion and Hold-Up (panic) alarms.

·         Monitors and responds to the Building Intercom System.

·         Perform security screenings of all visitors to the building.

·         Develop, implement, and maintain security procedures to meet required codes and regulations.

·      Manage the development, planning and implementation of company industrial safety and security programs and the administrative supervision of the security organization. 

·         Implement and maintain security procedures to meet required codes and regulations. 

·         Analyze loss control and accident reports. 

·         Review all required security manuals. 

 

Booz Allen Hamilton                                     New York, NY                                           July 2011- April 2012

Sr. Consultant/FEMA Junior Analyst

·         Oversaw Business Continuity (Resumption) planning practices including identification of business unit department plan leads to ensure effective procedures are in place at all the regional Emergency Operations Centers to assist with efficient restoration of operations following emergencies.

·         Communicated strategically and persuasively with broad range of business unit and corporate leaders promoting implementation of business continuity and disaster preparedness concepts and practices. 
Monitors, updates and supports all plans and preparedness initiatives.

·         As a subject matter expert, continually analyze and evaluate business continuity and disaster preparedness processes, such as written procedures and policies and provide recommendations to enhance flexibility and response capabilities.

·         One of three planners to incorporate a working Emergency Disaster plan that simulated the impact of a earthquake with a resulting Tsunami for the island of Puerto Rico for FEMA Region II

·         Facilitated meetings as a member of Disaster Preparedness Committee effectively communicating disaster preparedness planning objectives, challenges, and action steps.

·         Maintained oversight and collaborates with stakeholders regarding the following:  contact management, emergency locating of personnel, communications, care and food, emergency sheltering, public health and medical services, long-term recovery and mitigation, volunteer and donations management, catastrophic planning, critical infrastructure sector resilience, and lifeline restoration.

·         Prepared and updated disaster recovery standard operating procedures and handbooks for RMS managers to understand and readily implement disaster recovery, mitigation and response actions. Collaborates with the Corporate concerning the development and execution of damage assessment plans and procedures.

·         Developed or modified the Business Continuity Plans/Disaster Recovery plans. 

·         Worked with testing and audit response by government, clients and vendors for audit compliance.

·         Supported all plans and initiatives including situation awareness, documentation and demobilization, resources and geographic information systems.

·         Guided, developed and maintained a resource inventory for potential use during disaster operations, in collaboration with the corporate and key emergency support function stakeholders.  Also, ensures that resource management planning coincides with industry standards.

·         Performed other related duties as assigned. 

·         Oversaw Business Continuity (Resumption) planning practices including identification of business unit department plan leads to ensure effective procedures are in place at main offices to assist with efficient restoration of operations following emergencies.

NYC Office of Emergency Management     Brooklyn, NY                                                March 2009-July 2011

Public Warning Specialist/Watch Command

·         Prepared and disseminated notifications, alerts, and messages for Notify NYC.

·         Assisted in the monitoring of the National Alert Warning System and national and international events through multiple media sources for reports of catastrophic events, terrorist attacks, national emergencies, and any other activity impacting The Department of Homeland Security and the Agency.

·         Assisted the Operations Director with a systematic analytical approach to collecting and interpreting data and information.

·         Performed special studies or analyses to assess the magnitude of a disaster to include analysis of the initial impact and resources available for response.

·         Planned and prepared reports or other working documents related to complex program issues. Coordinates the contributions of other watch analysts to the documents.

·         Collected and organized situational awareness information, write reports and notifications as required

·         Monitored developing incidents and coordinate and exchange information with other operations centers

·         Provided situational awareness monitoring through collection and analysis of information from official and open sources

·         Monitored designated information nodes to detect and assess credible threats and incidents that occur within the City of NY.

·         Represent NYC OEM to departments and agencies of Federal, State, and local government; assuring all information requests are met and that information verification is consistently and continuously executed.

 

Verizon New York   New York, NY                                                                                    March 2005-Nov 2007

Disaster Recovery/Business Continuity Coordinator

·         Point of contact for critical infrastructure failures.

·         Responded to all crisis incidents, acting as the team lead.

·         Researched and accurately interpret related local, state and federal codes, regulations and findings for the development of recommendations and consults with the director and other staff members for implementation.

·         Developed, prepared, evaluated, and/or coordinated written emergency management planning documents in support of departmental emergency programs and integrate documents into the city wide Comprehensive Emergency Management Plan.

·         Developed and maintain positive, professional working relationships with members of the local community.

·         Provided crisis management and emergency response services as well as health, safety and environmental regulatory advocacy and compliance support for US regulatory requirements.

·         Coordinated emergency management programs, projects or activities (or portions thereof) internally and with city agencies, local jurisdictions, and the private sector

·         Designed and implemented Outage Management Systems for all critical infrastructure failures.

·         Developed training and readiness initiatives for the Crisis Center.

·         Obtained the legal right from owners of properties to perform service needs of customers.

·         Provided direction on a daily basis regarding completed tasks, initiatives, training and performance.

·         Worked closely with global security risk analysts to ensure proper risk reporting.

·         Created and monitor analytical reporting capabilities.

·         Legally protected Verizon telecommunication infrastructures in NYC.

·         Manage and secure all contracts and lease agreements.

·         Performed extensive property research using a variety of in house databases and city/state agency databases.

·         Performed qualitative and quantitative research studies to increase profitability and stability.

·         Updated and created daily spreadsheets to track research data.

·         Acted as a liaison between Verizon, its customers and other city agencies.

·         Coordinated with legal department on Right of Way and Easement issues

·         Secured and documented all easements with city agencies.

·         Maintained appropriate records and files within existing office procedures, both manually and using a computer.

·         Provided Steering Committee with information and reports on the current status of activities, findings, recommendations, and the means of implementation of all activities.

·         Developed and maintain positive, professional working relationships with members of the campus community and fosters cooperation among employees and students.

BMI TECHNOLOGIES          Glendale, NY                                                                 March 2004 - March 2005

Field Technician

·         Prepared underground make-ready for fiber optic cables.

·         Rod and roped conduit systems to ensure continuity for fiber placements.

·         Installed inner-ducts and cables.

·         Spliced fiber optic cables and copper cables.

·         Troubleshoot all fiber and copper cable installations.

 

AIJILON COMMUNICATIONS              Cherry Hill, NJ                                                                   July 2002 –Feb 2004

Technical Auditor / Engineering Consultant

·         Consulted major clients on a broad range of business efficiency, cost containment and technology maximization

functions, analyzing and renegotiating telecom & maintenance contracts, implementing tracking and control measures

and providing high-level technology training.

·         Analyzed and strengthened clients’ data management & storage procedures, equipment auditing policies and basic accounting practices.

·         Provided high-speed data and optical circuit expertise to clients including Equant / France Telecom and Enron Broadband, supervising the planning, installation, maintenance and troubleshooting of multimillion dollar telecom networks.

·         Designed and engineered telecom / networking upgrades and trained, supervised and evaluated 4 Technicians in fiber optic and DS / T1 circuit installation and maintenance.

·         Troubleshot SONET / SDH circuits utilizing Omni Berd 718 / 719, and performed basic provisioning, local testing and connectivity to Sycamore SN8000, Lucent Bandwidth Manager4806 and Wave Star TDM 2.5G systems.

·         Oversaw fiber optic, coaxial cable and Cat 5&6 installations as well as DS-3 provisions and supervised optical connections from OC-3 thru OC-192.

 

 

CONSOLIDATED EDISON OF NY        New York, NY                                                                    Jan 2001 - June 2002

Project Specialist / Consultant

·         Assumed leadership role in the design and implementation of backbone, spur and lateral fiber routes in the greater New York area for 2 multi-million dollar accounts of Con Edison’s newly created fiber optic telecommunications division.

·         Engineered underground and aerial telecom plant including relays, buried and underground cable systems, designed placement of intermediate manholes, created fiber optic backbone redundancy, handled laterals to buildings dig-to-clears, and project-managed the build-out of Con Edison’s three tunnel and trestle crossings.

·         Negotiated contracts, permits and agreements with multiple city and state agencies, ensured all ROW access procedures were in place, and expedited code 53’s prior to construction.

·         Served as lead OSP/ISP engineer for division, designing cabinet placements, riser drops, junction box locations and splice points.

 

SORDONI SKANSKA USA     LIC, NY                                                                                                Jan 2000 - Oct 2001

Construction Manager – ISP & OSP Engineering / Right of Way Engineer

·         Assumed primary responsibility for the design of multimillion-dollar fiber ring around Metro New York, including overseeing the build-out of backbone and lateral extensions.

·         Administered several million dollar budget, developed installation plans, estimates and material specifications, and created and adhered to critical path, ensuring on-time / within budget project completion.

·         Hired, trained supervised and evaluated 6 Telecom inspectors, overseeing all project planning and management.

·         Directed logistical execution, implemented comprehensive materials tracking and inventory protocols, negotiated solutions and workarounds between public works and infrastructure projects, secured permissions and licensing from Con Edison and Verizon, prepared detailed OSP and associated facilities as well as “as-built” drawings on CAD system, etc.

·         Prepared and scrutinized all as-builts and blueprints, ensuring accuracy down to the most finite details.

·         Performed extensive budget analysis, tracked and investigated all invoice and billing discrepancies with subcontractors and personally oversaw job inspection and ensured complete contract fulfillment.

 

BELL ATLANTIC     NEW YORK, NY                                                                                                            Nov 1996 - Jan 2000

Field Technician

·         Spliced copper cables from 50 pairs to 1200 pairs.

·         Maintained all Verizon facilities by upgrading and repairing all existing facilities.

·         Utilized SONET test equipment for circuit verification and maintained and troubleshot integrated phone systems.