|
Satellite communications technician with 3
years of experience in satellite communications. Expertise in
Regional Hub Node (RHN) Network Management, creative problem solving,
troubleshooting, Time Division Multiple Access Network administration and
management, Frequency Division Multiple Access administration and
management, systems monitoring, and network monitoring and administration.
Driven to provide exceptional customer service in a time sensitive, mission
critical environment.
|
·
DOD Secret Security Clearance
|
·
HTML
|
·
ActionScript
|
|
·
Linux NCC Administration
|
·
CSS
|
·
MS Office
Suite
|
|
·
Sharepoint
|
·
JavaScript
|
·
Linux RedHat
|
|
·
TDMA/FDMA/SSMA/IntelSat/
ViaSat Satellite systems
·
Cisco
Routing and Switching
·
VMWare
·
Cisco Call
Manager
|
·
X/Ka/Ku/C/UHF/EHF/AEHF
Satellite transmission frequencies
·
Cisco
Firewall Management
·
EBEM Modems
|
·
Linkway S/2,
Raydine DMD 2050, EBEM, SLM-5650 Modems
·
Windows 7
and Windows server 2008
·
RF Equipment
|
Senior Satellite
Communications Operator/RHN NOC Shift
Supervisor
US Army, Camp
Roberts CA
·
Manages mission
command and control to the Army and DoD sister services throughout the
Pacific and Continental United States theaters, submission of Commanders
Critical information Requirements, Situation Reports, and Trouble tickets
·
Maintains
daily mission and master station logs and supervises daily operations
within Regional Hub Node NOC resulting in seamless customer support across
4 shifts
·
Manages 3
Satellite Terminals, 3 Division Enclaves, Separates Enclave and associated
equipment in excess of $33 Million
·
Consults as
technical advisor and liaison officer for the National Training Center in
Ft. Irwin, CA
·
Maintains
positive control of 304 communication security keys with 0 loss or
incidents
·
Programs linux
based NCC servers to work in Ka Band Satellite access
·
Authors modem
bootfiles and provides troubleshooting to distant end users from satellite
access through OSPF neighbor ship to ensure complete mission success
·
Manages and
supervises 5 subordinates which includes goal-setting, disciplinary
procedures, monthly counseling, mission success, training, and performance
maintaining operational efficiency
·
Troubleshooting
and maintaining customer relations for more than 200 distant end terminals
·
Configures and
troubleshoots Point to Multipoint Dynamic Network using Cisco switches and
routers.
·
Configures and
troubleshoots Cisco Call Manager
·
Configures and
Manages Cisco Adaptive Security Appliance through
Cisco Security Manager
·
Co-Authored
and edited standard operating procedures (SOP) for Camp Roberts RHN; SOPs
became basis for US Army RHN operations world wide
·
Wrote
step-by-step instructions for Lot 9+ and Lot 10 Satellite Transportable
Terminals to ensure accessibility for basic-level users
·
Co-Authored
SOPs for Liaison Officers working at the National Training Center, Ft Irwin
CA facilitating standardization and seamless transitions
·
Deployed as
unit liaison in support of US Army’s National Training Center
US Army Signal Regiment, Senior Technician and
Shift
Supervisor
September
2015
514th Signal Company, RHN NOC/Teleport Operations
o
Camp Roberts,
California
US Army Signal Regiment, Senior Satellite
Communications
Operator
April 2014
514th Signal Company, RHN NOC/Teleport Operations
o
Camp Roberts,
California
US Army Signal Regiment, Satellite
Communications Operator
April 2013 275th Signal
Company, Teleport Operations
o
Camp Carroll,
Korea
US Army Signal Regiment, Satellite
Communications
Operator
June 2012
Delta Company 551st Signal Battalion, Teleport
Operations
o
Fort Gordon,
GA
· Satellite Communications School, Ft. Gordon Georgia
· Basic Routers and Switching, Ft Gordon Georgia
· CECOM Regional Hub Node Operations, Camp Roberts
California
· United States Army: Specializing training in leadership,
public speaking, and team work
·
University of
Maryland University College,
Associates in General Education, In Progress
·
East Gaston
High School, High School Diploma, 2008-2012
|