Advanced Routing and Switching Systems Engineer Representative

Microsoft Certified Systems Engineer 2000/2003: Security(MCSE 2000/2003: Security)

Microsoft Certified Systems Engineer 2000/2003(MCSE 2000/2003)

Blue Coat Certified Partner SE – Wan Optimization(BCCPSE – Wan Optimization)

Blue Coat Certified Partner SE – Web Security(BCCPSE – Web Security)

HardwareCisco routers/switches (200/3700/2900/3900/3700/4500/5000/6000/6500/7000 series, etc), MCS 7800 Series, Cisco UCS, Cisco C and B series blades and servers, Cisco IP phones, Cisco IPS 4200 series, Cisco ASA-NG/ASA/PIX, Juniper routers, Juniper CTP, Cisco Aironet 1300/1400/700/1600/2700/3700, PBX switch, Cisco ACS, Riverbed Steelhead appliance, Blue Coat SG/Packet Shaper, iDirect Hub, Top Layer switch, Dragon sensor appliance, Nokia IP Devices, Checkpoint VPN edge devices, Dell Power Edge Series, APC Smart UPS series, Sonicwall Firewall, Wireless access points, Cisco Wireless Controller 2500/5500/7500/8500, Meru Wireless controllers, wireless SOHO routers/hubs, Disk Arrays, Foundstone appliance (1000, 850), Rhino appliance

ApplicationsCisco Call Manager, Cisco Unity Connection, Cisco Unified Presence, Cisco WebEx Meeting server, Cisco Contact Center Express, Cisco Attendant Console, Cisco ASDM, Cisco PRSM, CUIC, Cisco Finesse, VCS expressway/Control, Blue Coat Director/Reporter, Aradial voice billing server, VMWare/vCenter/vSphere, Exchange 2000/2003/2008, Asterisk PBX, What’s Up Gold, SolarWinds monitoring software, SolarWinds NCM, Arcsight, Enterasys Dragon (NIDS, HIDS), Checkpoint NGX, Telecount, iBuilder, iMonitor, Symantec/Veritas Enterprise NetBackup, Tivoli Backup, Norton Antivirus, Raid configuration software, Active Directory with GPO configuration, Websense, SurfControl, Eudora, Remedy, Timbuktu, Meeting Maker, Cisco Security Manager, Putty

OSWindows 95, 98, NT, Windows 2000, Windows 2003, XP, Vista, Windows 7, Windows 2008/2012 Server, Blue Coat SGOS, Red Hat Enterprise Linux (AS, WS, ES), Macintosh OS X, Tiger, Novell, Cisco IOS, CatOS, JUNOS, Solaris

Technologies and ProtocolsBGP, HSRP, GRE, IP SLA, MPLS, NAT, PBR, QoS, VRRP, H323, SIP, POTS, RTP, DTMF, Frame Relay, ISDN, Serial, Asynch, MPLS, T1, T3, DS3, OC3, OC12, PPP, VLAN, ICMP, ARP, DHCP, WINS, DNS, TCP/IP, VPN, IPSec, EIGRP, OSPF, RIP, VLAN, VTP, CDP, VLSM, SSH, EEM, IPv6, OER, TACACS, Radius, SNMP, Private VLANS

Desktop TechnologiesMicrosoft WORD/Excel/Outlook/Access/Power Point/Front Page/Internet Explorer, AutoCAD, Crystal Reports, Oracle, SQL Server, dBase, Clipper, Scanners, Desktop

VERSA Integrated Senior Engineer           June 2014 – Present                                     Calverton, MD

SolutionsPrimarily responsible for project specific tasks within National Institute of Health (NIH), Food and Drug Administration (FDA) and other various organizations in which VERSA has contracts with – Responsible for day to task of administration of the Network infrastructure at NIH and FDA to include router configuration, switch configuration and administration, deployments, and upgrades to the same - Solely Responsible for the upgrade of National Cancer Institute (NCI) unified communications systems from 8.6 to 9.1 to include Unified Communications Manager (6 nodes), IM and Presence (3 nodes) and Cisco Unity Connection (4 nodes, 2 clusters) – provided detailed documentation and recommendations based on current configuration and Cisco best practices to NCI to include licensing changes and requirements – Integrated Video Communication Server system into Unified Communications cluster – Worked on a team to perform upgrade for the Food and Drug Administration (FDA) from version 9.1 to 10.5 to include Unified Communications Manager (8 nodes), IM and Presence (2 nodes) and Unity Connection (2 nodes) – Solely Responsible for the upgrade of National Institute of Neurological Disorders and Stroke (NINDS) unified communications systems from 8.6 to 10.5 to include Unified Communications Manager (3 nodes), IM and Presence (2 nodes) and Unity Connection (2 nodes) – Provided recommendations for licensing due to changes in structure from version 8.6 to 10.5 – Responsible for upgrade of the National Institute of Health (NIH) unified communications systems from 9.1 to 10.5 to include Unified Communications Manager (2 nodes), IM and Presence (2 nodes), Unity Connections (2 nodes) and Contact Center Express (2 nodes) from version 10.0 to 10.6 – Gather requirements from individual centers to provide use of the Contact Center Express system – Solely responsible for full deployment of  several institutes within NIH to include Electronic Research Administration (eRA), National Library of Medicine (NLM), Clinical Center, Center for Information Technology (CIT) help desk to include Unified Contact Center Express configuration, scripting, prompt recording, call flow, provision phones/users in UCM – Maintain and operate previous entities to include operational support for the systems in which they use – On a team of engineers working to consolidate CONUS FDA unified communications systems into a single cluster

Globecomm Senior Network Engineer           May 2008 – June 2014                                     Savage, MD

SystemsLead a team of network engineers responsible for the day to day operations of network engineering – Managed costs and benefits of services to run the network – Maintained budgets and ensured team stayed within that budget - Lead new deployment projects from beginning to end.  This includes customer requirement gathering, designing the network based on those requirements, developing a BOM, pre-configuration, installation and operation - Personally responsible for upgrading Cisco voice infrastructure from version 6.x to 8.6 to include Cisco Unity Connection 7.x to 8.6 and addition of Cisco Unified Presence,  WebEx Meeting Server, Cisco Contact Center Express and Cisco Attendant Console to include full integration with the Microsoft network – Manage and maintained scripting of Cisco Contact Center Express - Responsible for the network security and routing optimization to include QoS and load balancing – Currently working on IPv6 roll out – Manage and maintain the wireless network to include wireless bridges, access points and wireless controllers - Managed monitoring servers such as What’s Up Gold, SolarWinds, and Blue Coat Reporter - Team was tasked with planning, testing, troubleshooting, upgrading, and deployment of network equipment and development of new remote sites to include routers, switches, firewalls, Blue Coat devices and IP phones – Tasked with management of IP phone infrastructure as well as billing servers using Aradial software for various customers – Maintained ARIN records on website for SWIP – Was responsible for ordering and turn up on circuits within the infrastructure to include T1, OC3, DS3, MPLS among others – Verified billing from service providers before finance department pays – Coordinated with tech at remote sites for remote installation -

Bureau of Labor Firewall Engineer           March 2008 – May 2008                                     Washington, DC

StatisticsMember of 3 person team tasked in the testing, troubleshooting, upgrading, and deployment of firewalls for the Bureau of Labor Statistics (BLS) network – Utilize ticket system to resolve end user issues by troubleshooting dropped connections – Responsible for firewall change request presented to the team in order to allow access to needed resources – Manage accounts on LDAP servers for VPN authentication – Administration of Checkpoint edge devices for remote locations – Administer SurfControl software to allow access for blocked websites as needed – Responsible for the upgrade of Checkpoint management servers – Manage encryption domain between remote sites and main network - When issues arose, was responsible for writing an incident report for management - Responsible for the migration of network connections for the internet at BLS to the Department of Labor network for internet access through setting up static routes on firewall – Work closely with router and ADP center to rewire server room

Dept. of TreasuryNetwork Security Engineer      October 2006 – March 2008             Hyattsville, MD             

Manage, plan, coordinate the deployment, migration, implementation, testing, troubleshooting and maintaining of IA product and services for all Dept. Treasury/Financial Management Service Network.- Member of Threat Management Security Engineering [TMSE] Strategic Design Committee that advises and implements IT security solutions and business needs to Financial Management Service FMSNet - Author project design plans, baseline reports and Standard Operational Procedures applicable to both FMS enterprise architectural network and FISMA - Provide training for analyst/customers on utilization of evaluated COTS tech. implemented FMSNet. - Member of a 10-person CIRT taskforce that investigate, review/advice on Cyber adversary/security and update patches on system resources in an enterprise network and CSIRC for potential risks and remediation.- Perform security risk assessments, vulnerability analysis and scanning in network and IR, and remediate asset discovered with asset owners. Coordinate active response in system tuning, filtering and firewall log review to entrust traffic traversing the network and remediation

Tech ProsLAN/WAN Engineering Intern         April 2006 - July 2006Irvine, CA

TCP/IP addressing schemes according to network needs utilizing VLSM - WAN connection setup utilizing multihomed BGP utilizing route maps to filter routes – configure multiarea OSPF with virtual links to backbone - OSPF redistribution into EIGRP and vice versa – set up point-to-point and multipoint Frame Relay (T1 connection) with ISDN as backup – Multiple VLAN configuration with secure port assignments - Configure Domain Controller with Active Directory – setup Active Directory users and computers with GPOs applied appropriately – ISA server configuration of firewall for a corporate network – RAS configuration with site to site connectivity – WINS and DNS configuration on server – Installation and integration of Exchange into network including mailboxes, virtual folders and secure web based outlook

NASA Enhanced System Administrator          June 2003 – April 2006Newport News, VA

Administration of Windows and Mac based PCs on entire Center – upgrade end user hardware and software both desktop and laptop – worked various projects including OS upgrades, resubnetting entire center, repairing systems from virus attacks, printer lockdowns…. – responsible for 30 users who relied on me solely for on call tech support – troubleshot and repaired various OS software and hardware issues end users machines which included A+ type tech support – utilize Tivoli to setup and restore backups – add and remove users and computers from Active Directory – utilize Timbuktu for remote administration

Cisco Academy Cisco Training Course                          Feb 2004 - May 2004Newport News, VA

IP addressing schemes according to network needs utilizing VLSM - set up point-to-point and multipoint Frame Relay – setup single area OSPF network - Multiple VLAN configuration with secure port assignments – utilized Visio to diagram logical and physical layout of network – worked multiple scenarios for network setup from IP addressing, pricing research, diagramming, to full implementation

Amerinet Desktop Technician                          Oct 1999 - May 2003Hampton, VA

Microsoft desktop support for applications – install new computers and laptops – basic computer repair – virus scanning – upgrade computer hardware and software – migrate user’s computers

Cisco AcademyNewport News, VA

Cisco Training Course

ECPI College of TechnologyNewport News, VA

Applied Associates Degree: Information Technology/Networking