Samuel D. Hall

 

 

Cell: 7207075606
2885 E Midway Lot 1224
Broomfield, CO 80234
Email: sam@hallwaycomputing.com

 

SUMMARY
 

 

 

Active DOD Top Secret SSBI Clearance with SCI and CI Poly, ISSO with Strong background in IT support, Systems Management and remote administration. Key strengths in troubleshooting, automation and customer support. With additional strengths in turning around adverse situations, learning new technologies and in applying new technologies to improve productivity. Server Administrator for Windows 2000-2012 Server, Active Directory, Exchange Tripwire, Microsoft Partner Program, Help Desk Global Support, Systems Administration, CISSP, Comptia A+ Cert, Diagnostics, Leadership, Comptia Security+ Cert, Process Improvement, Customer Focus, MCP, Hardware Engineering, MS Windows OS Platforms, Mac OS, Beta Testing for Windows Vista, VMWare I take great Pride in my work and believe that things should be done right the first time.

 

 

EXPERIENCE

 

TEK Systems on Contract to HP Supporting the FBI Field Office ISSO Program June 2015 to Present

 

Responsible for improving the security posture of the field offices in Denver, Las Vegas, and Portland. In support of  the CSO as well as SECD at headquarters. Auditing of systems and assisting with creation of policies that improve the security posture of the Bureau. Due to the sensitive nature of the work I cannot go into more detail.

 

Jeppesen Sanderson, Englewood Colorado November 2014 to May 2015

 

Setup and improve the security tools for the enterprise and then monitor the output and look for correlations and then report up to management and to other teams to act upon the threats that are found. These tools consist of Websense, Varonis, WebDefend, Qualys, Tippingpoint, RSA Envision, Proofpoint, McAfee DLP and EPO, PaloAlto, Altiris, Gigamon. Scan systems for vulnerabilities, SOX audit and compliance, incident response, Review and approve or reject firewall change requests.   I am available to answer security questions and to address concerns. This is all to work towards building continual improvement. 

 

 

DigitalGlobe Inc., Longmont Colorado, September 6^th 2011 to October 2014

Information Systems Security Officer

 

Support the overall enterprise strategy for information security, technology risk management, and compliance.

Oversee the continuous monitoring and protection of information system(s) (IS). Perform system, server, and workstation audits weekly. Prepare weekly audit report on findings and anomalies.

Evaluate suspected security breaches, work with subject matter experts, and recommend corrective actions.

Perform Data Transfer Agent duties and create data CD/DVD for user support, as required.

Assist in the review of applications and/or technology environments during the acquisitions process to ensure compliance with corporate security policies and direction. Develop and implement IS certification testing as required by the Information Systems Security Manager (ISSM).  Perform certification testing and document results as required.

Document any special security requirements identified as well as protection measures implemented to fulfill these requirements for the information contained in the IS.

Perform ongoing testing and evaluation of the IS under the SSP. Evaluate proposed changes or additions to the IS, and advises the ISSM of their security relevance.

Develop and maintain training materials to educate managers, administrators, and users about the importance of system and data security, their roles in safeguarding information, and ways to observe, report, and implement changes in the environment to maintain system and data security.

Practices and applies Operations Security (OPSEC) at all times.

 

 

 

 

Northrop Grumman Corporation, Boulder Colorado, January 2010 to September 6^th 2011

Information Systems Security Officer

 

Information Systems Security Officer for defense contractor securing computer systems on 5 classified networks. I have been hardening Windows, Linux, Irix, and Solaris systems. Working to NISPOM Security Standards and DSS requirements to bring and keep the systems into compliance. Perform weekly security audits on hundreds of systems using tools like GFI and Splunk as well as some homegrown scripts to increase efficiency.  I perform High and medium assurance badge creation as well as work to maintain the security database.  There are many other duties too numerous to mention.

 

Northrop Grumman Corporation, Boulder Colorado, November 2008 to January 2010

Systems Administrator

 

Systems Administrator for a defense Contractor Supporting Windows 2003 servers on 3 classified networks and 1 unclassified network. I supported a very technical engineering group with many Information technology needs such as resolving complex issues with Code Sonar to allow them to test and deliver their software. I have been able to introduce efficiencies to reduce the time from request to solution. I am familiar with NISPOM Security Standards and have worked with the ISSM to bring the security auditing into compliance. I have built sever and workstation images with Ghost and Clonezilla to help reduce the time it takes to deploy systems and to reduce the time it takes for Security to buy off those systems. 

 

Base-One Technologies, Contracted to SAIC DHS ICE Contract, Broomfield Colorado, August 2007 to November 2008

Systems Administrator

 

Systems Administrator a huge AD Enterprise consisting of 79,000+ Total computers in the environment. 60+ Domain Controllers, 60 Exchange Servers some clustered. 26 Blackberry Enterprise Servers, Windows 2000 Windows 2003 and Novell Environment supported via remote tools and hands on. I assisted in setup of the Data Center at Broomfield Location. Assisted in AD and NDS cleanup after the contract was transferred from Northrop Grumman Corporation. Working to migrate Novell users, Apps and Printers to Windows 2003 and eventually remove Novell from the environment. Actively work with members of other teams across the enterprise to provide seamless support to ICE customer during the contract transition. Built MMC tools and used Vision app to remotely administer servers. I have used various tools for administering user objects in both AD and NDS.

 

 

Adecco Technical Staffing,  Contracted to City of Fort Collins, Fort Collins Colorado, July 2007 to August 2007

Deskside Support 3 Month contract to assist with Police Department Move and with General Work Load.

 

Handling of Desktop Support tickets of a complex nature in a professional and timely fashion. Building desktop images for new and old models of Dell equipment. Preparing desktop equipment for move as well as setup of equipment in new location. The environment is Windows XP running on a Novell network which they are systematically migrating to Microsoft networking. While here on contract I am also working to assist in finding efficiencies.

 

 

RemX IT Contracted to McKesson Corp., Louisville Colorado, June 2007 to July 2007

Deskside Support 3 Month contract to assist with refresh project.

 

Refresh laptops and desktops in a timely fashion. This includes imaging new equipment, transferring files, installing any specialty apps, configuring MS Outlook and other applications to make a seamless transition from one machine to another. Working  to maintain high levels of customer satisfaction with the support they are receiving during this project.

 

 

Sage Hospitality Resources, Denver Colorado, March 2007 to May 2007

As Systems Administrator on 3 month contract with IT department

 

Systems Administrator for network working on projects as assigned. Projects involved where active directory project to gather data on remote Hotel users and add them to active directory. Then to migrate that data into exchange through AD to allow their new track-it ticketing system to pull this data allowing the ticketing system to send out email notification and alerts. I assisted the executives in the corporate office with desk side support issues from simple to complex. I assisted with troubleshooting issues with the Blackberry Enterprise Server which allowed the Daylight Savings Time patch to be pushed out to all of the blackberry devices on the server. I assisted in custom cat6 cabling to straighten out and reduce cable issues in the racks.

 

 

IBM Corporation, Boulder Colorado , February 2005 to February 2007
As a sub-contractor, Systems Administrator on State of California account

Systems Admin for over 400+ Servers consisting of a mixture of Windows 2000 and Windows 2003 environment. Performed active directory maintenance on large enterprise environment. This support was done remotely from Boulder as the servers are located in each of the counties in California. Proactively provided solutions to issues via Director, MOM and Tivoli monitoring tools to prevent downtime and save productivity and cost to the client. My support helped IBM renew a 5 year contract for $1 Billion Dollars. Versatile enough to provide additional support to other accounts such as Fireman's Fund Insurance Company where I worked with EAX servers and Virtual Machine Guest servers as well as traced network cabling between punch down panels the servers and the switches. I worked with the Franklin account where I installed IBM Blade Centers and Blade servers. I also assisted the Nissan account to troubleshoot Network connectivity issues on an as needed basis. I worked on server floor space consolidation project for SOC which consisted of physical moves, Racking, and re-cabling Rack mount servers and KVM devices consisting of direct cabled KVM and IP over Cat5 KVM switches.

 

 

IBM Corporation, Boulder Colorado , 2004 to 2005
Cisco Helpdesk, Team Lead GTRC for the EMEA Prime Shift.

Led a group that supported 350+ applications. Provided Statistical Analysis of call center operations. Worked to automate Fixes in order to improve metrics Worked with EMEA executives, and with Desk Side groups to provide a more streamlined service to the client base. Worked with SNI team and Info-Sec group to get ports opened allowing the desk to use Altiris Carbon Copy remote take over solution.

 

 

 

IBM Corporation, at Lucent Technologies Site, Highlands Ranch CO 1998-2004 Lucent Desk Side Support/US Remote Service Center, (1st. 18 months as contractor through Analysts International Corporation)

Supported laptop and desktop hardware and software. Supported Local Clients at Service Center .
Worked on Software via NetMeeting. Worked on hardware via laptops being shipped to and from service center.
IMAC work processing End of Life equipment. Performed data recovery on failing hard drives.
 

 

OUHSC Client Support Specialist, Oklahoma City , OK 1997 to 1998
University of Oklahoma Health Sciences Center IT department

Supported 2000+ clients Faculty, Staff and Students. Supported hardware, software and network connectivity.
Tracked calls with Remedy ticketing system as client and sub-administrator. Operated and maintained HP wide scale banner plotter. Assisted clients with creation of posters and presentations using Microsoft PowerPoint.
Taught small classes on how to use PCs and Macs to students. Turned a helpdesk with problems and complaints into a helpdesk that the clients were raving about.


OUHSC Network Administrator/Tech Support, Oklahoma City, OK July/1997 to October/1997
Communication Sciences and Disorders department University of Oklahoma Health Sciences Center

Supported Faculty, Staff and Students. Supported hardware, software and network connectivity.
Maintained Novell Server Upgraded to Windows NT Server. Maintained CC Mail Database and migrated to Enterprise Exchange Servers Ordered and setup equipment for Computer Lab consisting of PCs and Macs. Responsible for day to day operations of IT from end to end. Hand picked and trained my replacement when offered another position with the University.
 

EDUCATION:
Attended University of Oklahoma, Norman, Ok (Management Information Systems)
Graduate of Norman High School
Remedy Database Administrator Course w/Certification
Building Continual Improvement (Pinnacle Systems) w/Certification
MCP
A+

CISSP
Security+

SANS Course: GIAC Securing Windows

RH033 Red Hat Linux Essentials