John L Paruolo

Home; 203-645-7124

captjlp68@gmail.com

Professional Summary: An experienced Network Engineer (Cisco CCNA) and Network Operations Manager

with the right blend of strategic management and hands-on expertise - an Engineer who can balance both

strategic and the tactical responsibilities of the position.

WORK EXPERIENCE :

Network Engineer II Radius Global Solutions

(February 2014 September 2015)

• Network Engineer supporting Radius's Data ,Voice,and Video network consisting of Cisco routers and

switches Juniper SSG firewalls, Cisco ASA firewalls and Fortinet Firewalls

• Work with TCP/IP Ethernet Gigabitethernet, OSPF, EiGRP, BGP and MPLS

• Configure Fortinet 1000C firewalls for HA environment in our new Dallas Data Center

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Implemented Site to Site vpn using IPSec for remote offices and Vendor andClient connections on

Fortinet firewalls

Implemented SSL/vpn connection for remote user using two factor authentication with active directory

• Configure two 100D Fortinet firewalls for a redundant connection to Synchrony Finacial over MPLS

connection

• Setup the Fortinet to work with Active Directory for restricting internet access.

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Network Engineer II Charter Communication

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Implemented Antivirus, Web filters, IPS/IDS email and DLP filter and DDOS poicy on the Fortinet

• Monitor Network device and bandwidth with open NMS, Solarwinds, PRTG, and CACTI.

• Setup the Fortinet VM base analyzer for our Security team

(November 2012 February 2014)

• Worked tier 11 support in Charter Communication Network operation center for all IP , Voice and

video issues

Troubleshoot and configured TCP/IP MPLS, BGP , ISIS, OSPF RIP, and Rip issue on cisco routers and

switches (ASR 9000, ASR 1000, 7609,6500,3750, 2800)

Network Engineer Charter Communications

• Troubleshoot and configured Cisco ONS 15454 DWDN and Infinera optical systems

• Escalated problem up to tier 3 support and Cisco as needed

• Opened and closed trouble ticket and change control ticket using Remedy

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• Upgrade ONS 15454 Sonnet shelves from 4.3 code to 8.5

• Configure both Arris C4 CMTS and Cisco UBR10k for DOCSIS 3.0 wideband

(February 2003 - November 2012)

• Configured, manage and troubleshoot our network, which consists of Cisco GSR 12016 and 12012,

6500, 7200. 6509 and 7609 core switches and our SONET network based on the Cisco ONS15454

platform, including interfaces, sub-interfaces, RIP , ISIS, BGP, EIGRP, OSPF routing protocols, vlans,

trunk ports, switch ports, ether-channel and gigabit ether-channel.

• Configured and implemented small system solution to provide high-speed data services to approximately

2,500 users at a remote headend with Cisco 7509 router, 7246vxr CMTS.

• Configure and installed Cisco 7609, and 6509 switches for core network redundancy

• Built the IP backbone to support VOIP using OSPF routing, floating static routes for backup.

• Configured Motorola BSR 64000 for telephony with DQOS and OSPF routing

• Configure both Cisco 6509 and 7609 switch to be fully redundant for both HSD and Telephony

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Install Symmetricom SS22000 Bits clock to provide Stratum 1 timing for the network.

• Network Engineer Responsible for maintaining the HSD backbone to support 90,0000 customers.

• Responsible for the interconnecting the Cedar Point lass 5 VOIP switch and Motorola BSR4000 to our

backbone network.

• Configure 7 Motorola BSR 6400 and 7 Arris C4 CMTS at remote Headends to connect to our network

over Nortel Optera fiber transport for telephony.

• Configure 7 Motorola BSR 6400 for 256 qam downstream and 64 quam upstream ports.

• Configure 7 ARRIS C4 CMTS for 256 qam downstream and 64 quam upstream ports.

• Upgraded code on all 7 Motorola BSR 6400 from 3.1.0.P08 to 3.1.1.10C

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ROC Manager Charter Communications

• Developed and implemented Failover test plan of Motorola BSRs, Cedar Point VOIP Switch, 6509 and

7609 Cisco switches Netscreen firewall and Pix firewalls to certify redundancy and routing works.

(July 2002 to February 2003)

• Responsible for the Design, Implementation of a Regional Operation Center within a 6-month

timeframe, this included developing a staffing model, defining and implementing tools, as well as all

other aspects of the ROC infrastructure.

• Day-to-day operations of Charter Communications high-speed data network and their hybrid fiber and

coaxial plant for the Northeast Region on a 7x24 basis.

• Responsible for establishing Secured (VPN) from and to our system locations across seven states back

into the ROC using both IPSEC and GRE tunnel to remote Systems for status monitoring and SMNP

alarm forwarding.

• Built VPN connection to National NOC for HPOV connectivity

• Set up Management and Troubleshooting Tools (Solarwinds) to monitor all Cisco CMTS, UBR and GSR

routers and cable modems in the Northeast Region.

• Deployed and trained field on Remedy Trouble Ticketing system for reporting outages and implemented

approval process for all scheduled and emergency maintenance of the network.

• Set up local client connection TNCS, Path Track. NetMentor/Cheetah, and AM Omni 2000 for status

monitoring of Charter HFC plant for the head-end to customer drop

• Establish workflow and escalation process from the ROC to the NOC, dispatch and Call center for

outage notification.

• Track mean time to service and repair on all outrages and trouble tickets open

Senior Network Operation Technician, Network Dynamics INC.

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• Established guideline for monitoring and trouble Signal to Noise problem and ingress problem on the

cable networks return path

(December 1,2001 to April 11,2002)

• Use HP Open View and Cisco Works to monitor and manage United Rentals, Frame-relay and ATM

backbone.

• Troubleshoot network problems on, frame-relay and ATM back bone to a problem with the router,

CSU/DSU, premise wiring or the data circuit and open tickets with ATT or Cisco.

• Responsible for opening, managing, and escalating all trouble ticket with ATT and Cisco to get problem

fixed in a timely manor.

NOC III Specialist, DSLNet

(June 2000 to October 16, 2001)

• Use HP Open View. Fore View, Copper View and Cisco Work to manage and isolate problems on DSL.

Net's backbone network in a timely manner.

• Work with and escalate problems with Carrier and equipment vendors to ensure timely resolutions.

• Configure, troubleshoot, and manage Copper Mountain DSLAM. Larscom IMUX, GDC T1 CSU/DSU

and Marconi ATM Switches Nortel BSM Shasta Boxes.

• Configured Cisco routers for Frame-Relay, Point-to-Point, T1's, DS3's, ATM, OSPF & BGP, TCP/IP,

Ethernet, and Fast Ethernet. As the senior lead technician on the third shift in the network operations

center responsible for all aspect of the network (i.e. outages, scheduled and nonscheduled maintenance,

escalations and network monitoring).

• Developed router and switch training class for network operations personnel.

Network Consultant, The Hartford Insurance Group

(May 1999 to June 2000)

• Configured 7206 Cisco channel attached Router (CIP) for Escon connections to a host mainframe for

OS/390 web server project.

• Configured Cisco routers for Frame-Relay, RSRB DLSW, TCP/IP, SNA, IPX, Token-Ring, Ethernet,

EIGRP, ISDN, Decent, Apple Talk, HDLC, Fast Ethernet and RIP routing protocols.

• Manage and Maintain all Cisco routers and switches on the Hartford Ins. Grou Campus Local area

network and Wide area network and Internet.

• Set up and installed Local directors for a server farm on the Hartford DMZ for URL blocking.

Configured 7140 Cisco VPN Router and 2621 router for isakmp and IPsec using 3des and md5 and preshared

keys in the lab for VPN testing and pilot.

• Provide second and third level support to NCC and customers for problem determination on all LAN,

WAN, Internet, and VPN network problems.

Network Analyst, Century Communications Crop.

(September 1996 to May 1999)

• Maintain and Manage Century Communication Router based wide area network.

• Configured Cisco Routers for Frame-Relay, SRSRB, TCP/IP, SDLLC, Ethernet, and Token Ring

Protocols.

• Setup ISDN on both serial and BRI interfaces of Cisco routers. Transitioned Century network from and

analog point-to-point network to a frame-relay network with T1 and 56kbs circuits in an 8-month

period.

• Successfully coordinated and moved and redesign of Century Frame-Relay network from AT&T to MCI

in a 3 month period.

Telecommunications Specialist, Merrill Lynch

Telecommunication Specialist, National Field Service

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Senior Field Engineer, AT&T Paradyne

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• Performed loop back and end-to-end testing on IDNX network, modems, multiplexers, T1 CSU 56kbs

DSU, point- to-point, multipoint circuits and integrated voice, data and video networks.

(September 1994 to August 1996)

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(October 1992 to September 1994)

• Maintain, monitor, and isolate problems on IBM IDNX wide area network.

• Perform end-to-end loop back and remote loop back testing on all INDX circuits, Larus CSU and DSU,

Larus Split T1 units, Paradyne 3611, 3610 DSU

(October 1986 to April 1994)

• Coordinated installation of nation wide digital and T1 network at Pitney Bowes

• Responsible for the central site installation as well as coordinating and testing end-to end remote sites at

Pitney Bowes.

Installed modem -sharing network for Xerox Telemarketing Group. Installed and configured AT&T 740

T1 multiplexer network for IBM Ardis.

Crypto logical Technician Maintenance, United States Navy

(November 1980 to October 1986)

• Responsible for managing and maintaining data communications, data terminal and Crypto logical

equipment at the Special Intelligence Communication Center for Commander Third Fleet Pearl Harbor.

• Repair, maintain and install data terminal and data communication equipment in a military

communication center.

Training and Certifications

• Cisco ASR 9000 Essentials class

• Cisco Certified Network Associate (CCNA)

• Completed Motorola Configuring the BSR for Advanced Services class

• Completed 3 Day Charter training class on BGP implementation on Cisco routers

• Certificate on Cisco Router Configurations.

• Certificate on Cisco CIP Class for mainframe host connections.

• Certificate on 6500 Cisco switches.

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• Certificate on Net Mentor /Cheetah Troubleshooting and Administration.

• Certificate on TNCS Troubleshooting and Administration.

• US Navy Crypto logical Technician Maintenance Class.

• US Navy Basic and Advanced Electronic & Electricity Technical Training.

• 3 day Larscom seminar on 2000 ATM IMUX.

• AT&T sponsored training courses and seminars on data communication equipment and computers.

Education:

• US Navy School of Electronics, - Major Computers, Data Terminal and Communications Equipment.

Graduated 1980. Qualified for a top-secret security clearance with special intelligence access.

• CNNA Certified