Valerie D. McKinney

501 Jasmine Trail Prattville, AL 36066

Phone: (334) 318-9860 Email: vdsmith89@gmail.com

 

·   Active Top Secret Security Clearance

·   ITIL(Information Technology Infrastructure Library), 2014

·   Security +, 2011, Renewed 2014

·   CEH (Certified Ethical Hacker). 2012

·   Blue Coat Certified ProxySG Professional/Administrator, 2013

·   ACE (Accredited Configuration Engineer) for Palo Alto Networks, 2012

 

·   Business Management, Faulkner University at Montgomery, AL – Completed Degree December 2015

·   Information Systems, Auburn University at Montgomery, AL – Senior Standing 1998-2000

·   CBT:  Intro to Internetworking, Java 2 Language Basics, Intro to WAN Technologies, Project Management, SSCP certification prep, CISSP certification prep.

 

·   Support deployment & sustainment of network boundary equipment and provide guidance for customers.

·   Managed with extensive knowledge of Palo Alto Next Generation Firewalls, Blue Coat Proxies, CSM (Cisco Security Manager), NetQoS, Remedy Ticketing System, Stealth Watch, e-Health

·   Extensive knowledge in DOD Vulnerability Management System (VMS) and implementing proper corrective actions without affecting the operability of routers and servers.

·   Performed network management and technical support services on classified and unclassified networks comprised of over 250 service delivery point (SDP) routers and over 1400 routers, switches, and firewalls. 

·   Network management also included Information Assurance/Information Protection measures for the WAN SDPs and the NOD Local area network (LAN) assets  

·   Administrated global vulnerability database to help mitigate, POAM (Plan of Action and Milestone), fix or manage risk.

·   Analyze network traffic utilizing various Unix commands.

·   Provide 24/7/365 management of the AF's wide area network (WAN) and common user virtual private network (VPN). 

·   Provide support to NOSC, Base NCC ’s, and sites for the ACL’s

·   Provide trend analysis, utilization reporting, configuration management Data Service Unit equipment, and cryptographic equipment, responding to security violation attempts, and coordination with other agencies.

·   Manage IOS upgrades to eliminate vulnerabilities

·   Audit and Monitor network traffic, evaluate and analyze logs to identify anomalies

·   Educate and train end users and internal customers on security policies, procedures and standards.

·   Liaison between the Alabama State Medicaid agency and it’s Medical Providers

·   Educate office staff about HIPAA compliance policies and maintaining confidentiality.

·   Develops life cycle cost analyses of projects or performing cost benefit of current or projected programs

 

 

 

Program Management Office (PMO) / 26 Network Operations Squadron (2005-Present)

Abacus Technology – Network Engineer / Liaison & Lead Associate – (2015-Present)

HARRIS Corp -- Boundary Support Specialist II -- (2012-2015)

General Dynamics -- Systems Engineer – (2008-2012)

General Dynamics -- Information Security Analyst – (2005-2008)

Ø       Support deployment & sustainment of network boundary equipment while providing systems engineering support to the governing office.

Ø       Provide technical documentation review and creation as well as operational support & review of contractor and vendor documentation.

Ø       Create and manage firewall rules in CSM (Cisco Security manager) and in Palo Altos.

Ø       Monitor and analyze network traffic on Air Force networks for 16 gateways covering 98 bases daily

Ø       Created, managed and maintained packet filtering firewalls located on the boundary Cisco boundary routers for Air Force SIPR.

Ø       Performance data is gathered on all SDPs as well as over 250 WAN circuits. Daily reports are provided to ensure optimized performance of all SDPs and circuits.

Ø       Monitor and analyze traffic in order to provide perimeter protection and create Access-List (ACL)

Ø       Assist in troubleshooting connectivity, firewall support and overall security issues

Ø       Performed network management and technical support services on classified and unclassified networks comprised of over 250 service delivery point (SDP) routers and over 1400 routers, switches and firewalls. 

Ø       Network management also included Information Assurance/Information Protection measures for the WAN SDPs and the NOD Local area network (LAN) assets

Ø       Secondary functions included network security implementation, domain name service administration and performance metric gathering.

Ø       Logged, tracked and resolved problems in the Remedy Trouble Management System.

Ø       Analyze data and make recommendations based on remedy tickets.

Ø       Evaluated, reported customer problems and provided problem reports and analysis. 

Ø       Create analysis reports when circuits are down for military personnel used for monthly and weekly briefings.

Ø       Supervised three people to ensure timely submission and accuracy of ticket monitoring and reporting.

Ø       AFNOC Secret Internet Protocol Router Network (SIPRNET) support desk, including all aspects of network management, troubleshooting, reporting, and network security

Ø       Provided trend analysis, utilization reporting, configuration management of Channel Service Unit/Data Service Unit equipment, and cryptographic equipment, maintaining and coordinating password changes, responding to security violation attempts, and coordination with other agencies.

Ø       Provided and recommended procedures to optimize the monitoring and tracking of ports and protocols.

Ø       Maintain accuracy of CCSD, SDP and base count report and balance with e-Health reports.

Ø       Create analysis reports for the Air Force website

 

 

2014-present     Front Desk Associate, Marriott Legends, Prattville, AL (part-time)

Ø       Providing customer service to guests by checking them in and out of the hotel.  Answering questions and making sure their stay is enjoyable.

 

2004-2005Billing Coordinator, American Mobile Imaging, Montgomery, AL

2002-2003Billing Coordinator, Auxi Healthcare Services, Temple TX

Ø       Submit medical claims to insurance companies and other payers for payments, Accounts receivable, accounts receivable

Ø       Post payments to patient accounts, examined EOB’s

Ø       Submits reports for weekly and monthly reporting

 

2001-2003Insurance Analyst–Provider Relations Representative, EDS, Montgomery, AL

Ø       Liaison between the State Medicaid agency and Medical Providers

Ø       Educating the medical provider community throughout the state of Alabama and surrounding states on all aspects of Medicaid billing via on-site visits, in-services and in-house training sessions

Ø       Produce written reports outlining the details of provider contacts

Ø       Provide installation, training and technical support of EDS’ Provider Electronic Solutions software, which enables the provider to electronically submit Medicaid claims

Ø       Identify and research problem claims and system issues

Ø       Participate in various Association meetings and conferences in a proactive effort to educate and assist providers and build public relations with the State Medicaid Agency

Ø       Engage in constant training and education through EDS University courses and other training opportunities

Ø       Educate medical staff about HIPAA compliance policies and maintaining confidentiality.

 

1993-1996Assistant Managers-Front Desk Manager, Hampton Inn, Montgomery, AL

Ø       Help to manage a 105 room hotel at 100% occupancy 6-7 days per week

Ø       Supervised a staff of 15 people to include front desk staff, breakfast bar staff, maintenance staff, and room attendant supervisor

Ø       Provided new-hire training

Ø       Tabulated payroll, scheduling

Ø       Ordered and picked up breakfast items for breakfast bar

Ø       Spot checked rooms, along with General Manager to uphold the 100% Satisfaction Guaranteed motto