PROFESSIONAL SUMMARY

 

 

·   Enjoys tackling tough problems and coming up with new and innovative ideas on how to design and Architect NetApp, IBM Storage and Network products into any environment.

·   Desire to help customers  maximize the amount of usable storage  for the use of NetApp & IBM products

·   Presented formal and non-formal NetApp training to customers.

·   Installed, configured, implemented, and designed numerous NetApp 7-mode and Cluster ONTAP solutions.

·   Worked 17 years as a technical specialist ranging from consulting, training, implementing, and designing infrastructures.

·   Done several 7-mode to Cluster mode transitions with the 7MTT 2.0

·   Hard working, intuitive, resourceful, and the ability to take initiative.

·   Works well with others and thrives in a team environment.

·   Demonstrate leadership in technical aspects of a variety of operating systems and applications.

·   Submitted step by step documentation for various engineered solutions.

·   Supported, monitored, and provided enterprise solutions for an infrastructure of 500,000+seats.

·   Presented new technologies that will increase efficiency and productivity in any customer environment.

·   Help install and maintain Shore Tel Systems and with Shore Tel Director (VoIP, SIP)

·   Desires to assist Sales Reps with presentations on presenting products to various customers 

·   Conducted proof of concepts that led to purchase of NetApp and IBM equipment.

·   Installed and help set up Nexus 5xxx Switches in serval customer sites. 

·   Enjoys explaining to potential customers the advantages of NetApp and IBM products 

·   IT Manager for Denso Labs, Migrated all of their physical servers to Hyper_V, Migrated all of their HP Storage to NetApp Storage severs. Installed and configured Wireless network. Migrated SQL 2005 Data bases to 2012 SQL. Manages a couple of the engineers on day to day operations. Maintains ADFS, Proxies, DNS, DHCP, and SSL for the entire Denso Navlab.

·   Maintained a Top Secret Security Clearance (SSBI) since 1993.

·   NetApp Certified Data Administrator (NCDA) Cluster ONTAP

·   Been involved with several VMware/netapp migrations

 

TECHNICAL PROFICIENCIES

 

Software Applications:  Adobe: Creative Suite Family, Photoshop Family, Premiere, Dreamweaver, Illustrator, Acrobat Family. Microsoft: SMS 2.0, MOM, SQL, Office (98, 2000, 2003, XP, 2007, 2010), Visio Enterprise Edition, ADFS, Proxies, DNS, DHCP, and SSL. Tivoli:  Frameworks 3.7-4.1, Inventory 4.0, Software Distribution 4.1, Remote Control 3.8, T/EC 3.8, ITM 5.1.1, Distributed Monitoring 3.7 - 5.1.1, Tivoli Application Performance Measurement (TAPM) 2.1,  Symantec: Norton System works 2008, 360,  Antivirus, Partition Magic 8.0, Ghost,  Veritas NetBackup (3.4, 4.5, 5.1, 6.0), Veritas Volume Manager,  PowerQuest, VMware, vSphere client, ISCSI Host Attach Kit, VFM, San Host Attach kit, Tivoli Storage Productivity Center Suite, Tivoli Storage Manager, System Center 2012 suite, Shore Tel Director

 Operating Systems:  Microsoft Workstation:  95/98/ME/NT/2000/XP/Vista/win7/win8 Microsoft Server: NT/2000/2003/2008/2012, UNIX: Solaris, AIX, BSD, Linux (SuSE, Red Hat, LindowsOS, Mandriva, Ubuntu), Mac OS X, Novell, Network Appliance (NetApp):  Data ONTAP. 7.1.x, 7.2.x, 7.3.x, 8.0.x, 8.1.x, 8.2.x & (GX) Cluster mode certified.  IBM Storewize Code (6.0-7.3)

 Platforms:  Servers: Dell, HP, NEC, Compact, Macintosh, Sun, Tera, Cray, IBM main frames, IBM DSSGI, Cisco Nexus 5xxx, Cisco MDS, Routers/Hubs/Switches/SAN Switches (Cisco Brocade),  Brocade Silkworm, Emulex, QLogic, PowerVault 650/630/56F, NetApp FAS, V-series,  Nearstore (R-series), E-Series, IBM N-series, Storwize V7000, DS5xxx, DS39xx, XIV, XIV Gen3. Cisco Firewalls, PaloAlto: Firewalls, Riverbed: SteelFusion, SteelHead, HP Blades,

NetApp:  7-mode and Cluster ONTAP certified, CIFS, DNS, Deduplication, FC SAN, Multipathing, FlexCache, FlexClone, FlexShare, FlexVol, FTP, HTTP, ISCSI, FC, FCoE, LDAP, MetroCluster, Multiprotocol, Muiltistore, NDMP, NFS, NIS, qtrees, quotas, SecureAdmin, Single Mailbox Restore, Snapdrive, SnapLock, SnapMirror, SnapRestore, snapshot, SNMP, Operations Manager, Provisioning Manager, Protection Manager, OnCommand System Manger, 7MTT 2.0, OnCommand Insight

PROFESSIONAL EXPERIENCE

 

NetApp / Entelligence – CA August 2015 - Present

Intel Security (McAfee) / Storage Management Consultant

 

·   Managed several projects to completion.

·   Architect and recommend solutions for a variety of internal Intel departments. 

·   Weekly Maintenance Review boards for Storage related projects

·   Did an overall health assessment of the 140 NetApp controllers

·   Managed day to day operations and make recommendations for Best Practices.

·   Successfully did several migrations with time sensitive material.

·   Worked and solved Remedy request for storage issues

·   Performed routine maintenance on NetApp (DOT upgrades\Head-swaps)

·   Performed Performance analyses for multiple NetApp controllers.

·   On call storage expert for weekly shifts.

·   Installed and Configured OnCommand Insight.

·   Configured OnCommand Balance Server

·   Deployed OnCommand Operations Manager for 7-mode & Cluster

 

 

Key Information Systems – CAJuly 2012 – August 2015

Solutions Architect / System Engineer

 

· Pre-Sales  - Scoping for capacity and performance for NetApp & IBM storage

· Pre-Sales – Met with numerous customers to help future growth and planning of their storage environments

· Post-Sales - Helped our clients understand their environments and let them know NetApp and IBM Storages best practices.

· Managed several projects to completion

· Scoped and implemented several Data migrations

· Fielded technical questions from our vast number of clients to help them understand and correct any ongoing storage issues or escalations.

· Installed / configured several variations of NetApp and N-Series for a variety of key clients.

· Installed / configured System Center 2012, Operations Manager, Virtual Machine Manager, Service Manager, Orchestrator, Endpoint Protection, App Controller

· Installed / configured Cisco/Brocade Switches and Wireless Access Points.

· Installed / configured Cisco/ Brocade SAN Switches.

· IT manager for Denso Labs. Manager all of their Networks, Storage, Servers, Active Directory and general infrastructure support.  Have engineers who report to me an on daily basis for direction.

· Setup several Cluster ONTAP installations both two nod and four node clusters.

· Setup and managed Hyper_V and VMware migrations Projects.

 

 

NetApp / Arrow Electronics – CAFeb 2011 – June 2012

Engagement Manager (EM) – NetApp, Arrow, Avnet

·   Pre-Sales -Scoping the level of work for the Sales Team

·   Pre-Sales – Effectively communicating to the Customer the SOW

·   Post-Sales –Engaging with the customer on the process of what needs to be done.

·   Post-Sales –Explaining the BOM to the customer on what was sold

·   Post-Sales –Working with the Professional Service Team on what is to take place at the customer’s site.

·   Writing documentation and restructuring the process of the Sales Orders

·   Writing Implementation plans for the engineers that go on site.

·   Fielded Technical calls with the Professional Service Engineer

·   Explain NetApp’s Methodology and Best Practices to the customer

·   Architecting solutions for all NetApp equipment to a variety of customer.

·   Team Lead –Currently there are 15 guys on my team who I mentor, field technical questions and HR questions. 

·   Team lead – Has performed yearly performance reviews and set next year’s ,

·   Technical team lead for 80 engineers, was the field lead for escalation path.

·   Damage controller - work with the customer who are unsatisfied and frustrated with the work that was performed, help find solutions to make the customers content. I strongly believe in customer satisfaction   

 

NetApp / Arrow Electronics – CADec 2007-Feb 2011

Professional Service Engineer (PSE) - U.S. Public Sector Services

·   Configured Operations Manager with Provisioning Manager and Protection Manager.

·   Presented new technologies to team members

·   Looks for new opportunities for customers to be able to expand and plan for future storage needs.

·   Install and Configure FAS, and V-series NetApp equipment in Multipathing and HA environments

·   Design and Implement NetApp equipment to best suit the customer’s needs and desires.

·   Implemented VFM and numerous data migrations

·   Proficient in Head-Swaps and upgrading NetApp equipment.

·   Installed and configured VMware servers on HP blades.

·   Proactive and providing upgrade opportunities for customers to implement more NetApp equipment.

·   Create Synergy documentations and solutions for various customers.

 

 

ELECTRONIC DATA SYSTEMS , PEC Solutions – CA, HI    Feb 2001 – Dec 2007

Navy Marine Corps Intranet (NMCI) - Senior Software Engineer

 

Enterprise Storage Area Network Engineer – San Diego, CA

·   Engineered storage solutions and writing support documentation for Dell, EMC, and NetApp.

·   Installed and configured Cisco SAN switches, Zoned SAN Switch, HBA, CLARiiON Disk Library, and Celera NSX.

·   Administered and supported the Naval NOC for San Diego and Pearl Harbor.

 

Senior Tivoli Engineer/Administrator - Pearl Harbor, HI/San Diego, CA

Senior UNIX Administrator - Pearl Harbor, HI

·   Managed 20 Tivoli TMR’s, 80+ gateways, 100,000+ endpoints, in a hub-and-spoke configuration for classified and unclassified environments. 

·   Stabilized the Tivoli environment, resulting in the development of utilities that ascertain the environment’s health and implemented necessary corrective actions. 

·   Provided support for Framework 3.7.1, Inventory 4.0, Software Distribution 4.1, Remote Control 3.8, T/EC 3.8, ITM 5.1.1, Distributed Monitoring 3.7-5.1., Tivoli Application Performance Measurement (TAPM) 2.1.

·   Developed and maintained documentation for Tivoli installation.

·   Installed and maintained patches and products for all Solaris 8 Sun Servers to support Tivoli, VERITAS, and Cisco Works.

 

Tech. Team Systems Installation – San Diego NOC, CA/Pearl Harbor NOC, HI

·   Installed and built 650 Windows 2000 servers for San Diego and Pearl Harbor NOC.

·   Assumed senior tech lead responsibility for the build out environment of Windows 2000, applied exhaustive working knowledge of Windows 2000 Server, Active Directory. Clustering, Capacity Planning, Documented Installations and redlined/updated Documents.

·   Technical liaison to Rancho Santa Fe for building, planning, and configuring server farms at Pearl Harbor.

·   Installed and tested software and hardware drivers for a Jupiter Systems 12-screen display.

·   Active Top Secret Clearance (SSBI).

 

San Diego Supercomputer Center – San Diego, CA          Dec. 1998 – Dec. 2000   

 

·   Maintained, built, and configured over 300 Windows NT 4.0 desktops and 80 Mac OS 6, 7, 8. 

·   Designed and built 20 Windows servers for several applications, including Web Casting, Citrix Servers, Remedy Server, SMS Servers, and Game Servers. 

·   Configured and designed NT 4.0 and Linux Servers with Raid 1, 0, 1 + 0, 5.

·   Administered for NT 4.0, Mac and UNIX (Solaris and Linux).

·   Administered accounts on UNIX that were used for mainframes (Tera, Cray, IBM platforms, SGI).

·   Provided Digital Video Editing using various platforms including: SGI, NT, and Mac using Real Media, Media 100, Photoshop 5.1 and Premier 5.0.

 

Self–employed Consultant – San Diego, CA        Aug. 1997 – Present

 

·   Worked with various customers to work within their budget to get the best possible solution to completely satisfy there operational needs. Provided and pointed out future needs that would arise and help plan for them.

·   Designed and configured Z-wave and X-10 configurations for home automation. Automated such things as lighting, sound, security, sprinklers, and A/C & Heating.

·   Customized computers for private and corporate clients.  Customized systems included web servers, exchange servers, data storage servers, video editing, custom home theater computers, and any spectrum of computers. 

·   Designed and built computers networks for small businesses and homes including wireless and wired Ethernet. 

·   Designed and installed high-end home theater systems utilizing Krell, Sunfire, and Marantz and Niles products. Programmed Crestron and Punja remote controls to work with home security and home theater remote controls.

·   Installed, calibrated, and configured projectors: Barco, Martz, Sony, Proxima, Infocus, and View Sonic.

·   Configured and designed conference rooms.

 

 

USS Kitty Hawk (CV -63), United States Navy, San Diego, CA Aug. 1993 -Aug. 1997  

 

Navy – Intelligence Specialist

·   Mission Planning & Operation Analyst. 

·   Prepared and presented formal scenario analyses for current “Theater Operations”.

·   Provided “Country Studies”, and weapons, ships and aircrafts intelligence analysis. 

·   Interpreted imagery: TARPS (Tactical Air Reconnaissance Pod Systems), satellite and human intelligence.

·   Designed and implemented first LAN network in CVIC for USS Kitty Hawk (carrier air-wing intelligence center).

·   Installed NT 4.0 and Windows 95.

·   Honorable discharge.

Held SSBI/Top Secret.

 

 

 

EDUCATION

 

Currently attending National University and working towards a degree in 

Bachelor of Science in Information Technology & Business Management

Estimated completion date is July 2017

 

Attended: National University

Hawaii Pacific University

Mesa College

 

CERTIFICATIONS AND TRAINING

 

·   NetApp 7-mode and Cluster ONTAP (NCDA)

·   Certified Microsoft NT4

·   Microsoft Clustering

·   Symantec NetBackup Administration for versions 3.4, 4.5, 5.1, and 6.0

·   Technical Delivery Life Cycle

·   Cisco Routing and Switching

·   Decru Datafort FC encryption

·   VBS Scripting

·   Unix scripting

·   NetApp Backup and Recovery utilizing SnapShot, SnapVault, SnapMirror, and SnapManager

·   NetApp CIFS/NFS – FC/FCoE/iSCSI

·   DataFort Administration and Design

·   SAN-VMware ESX, ESXi, Server, vSphere 4

·   Palo Alto Firewalls

·   Riverbed  SteelFusion (Granite) / Whitewater

·   Riverbed SteelHead WAN Optimization

 

Naval Education - Certified

·   Imagery Analysis and Interpretation 1996

·   Expeditionary Warfare Intelligence, 1995

·   (Strike Planning) Film Production and Professional Video Equipment, 1994

·   Strategist for Mission Planning in the current "Theater of Operation", 1994

·   Intelligence Specialist "A" school 1994

 

 

PERSONAL

I worked as a youth leader for 6 years working with the Jr. high and the high school kids. Volunteered tutoring elementary school kids in after school programs. I am actively involved with Church activities. I continually train for triathlons and mixed martial arts. Strong family man and enjoy hanging out with my wife and two kids.

 

 

LEADERSHIP

2008 Meritorious Service Award – InScope Solutions

Navy Achievement Medal for Outstanding Leadership

Several Letters of Commendation for Outstanding Leadership

 

 

CLEARANCES

Previously held: Top Secret/SSBI/SCI (expired Sept 2013)

 

REFERENCES

References available upon request.