NICOLE
GOODEN
4700 Old Oaks Dr. 3a
Lisle, IL 60532
Phone: 773.243.9557
Fax:
708.401.0729
nicolegooden@gmail.com
https://www.linkedin.com
pub/nicole-gooden/56/309/
19b
EXPERIENCE
Detail oriented Legal Assistant with experience in a high volume customer support role. Very energetic
and empathetic personality. Recent education in legal studies and previous work history dealing with
insurance compliance and regulation. Seeking a Legal support role where my experience and education
can be utilized daily.
KEY SKILLS
Customer Service
Clio
Fin Plan
Leadership
Negotiations
Westlaw
Compliance Regulation
Investigation
Microsoft Office
Office Assistance, Illinois Tollway - Seville Staffing
● Assisted procurement department with audits and bills
● Process needs and billing
● Keep inventory updates and accounted for
● Answer phones and take messages
Real Estate Broker, Independent Contractor, Coldwell Banker
Naperville, IL — 2003-2014
● Assisted clients in achieving home ownership goals with 95% success rate
● Drafting and negotiating real estate contracts, leases, amendments and bid proposals
● Created comparative market analysis reports for prospective sellers, buyers and banks
● Listed and showed multiple properties; utilized multiple listing services
● Helped investors redevelop and enhance properties in low income areas
● Utilized Microsoft office tools for data entry and management
Paralegal Intern, State of Illinois Workers Compensation
Chicago, IL — 2013-2013
● Researched workers compensation cases and processed claims for compliance
● Reviewed insurance compliance laws and cases, maintaining documents and legal briefs as
necessary
● Assisted investigators with case assignments, litigation and drafting letters
● Followed all privacy rules and regulations set forth by employer
Paralegal Intern, Centel Media
New York, NY — 2013-2013
● Researched New York intellectual property laws and cases
● Drafted non-disclosure agreements, contracts and leases
● Assisted CEO and attorneys with legal operations
Paralegal Intern, Attorney Bouldon
Brookfield, IL — 2012-2013
● Review and analyze documents submitted to office
● Drafted non-disclosure agreements, contracts, motions and divorce agreements
● Assisted Attorney with drafting letters and billing
● Coordinate schedule for Attorney and assist with daily legal activities
Manager, Premier Kutz
Maywood, IL — 2008-2013
● Greeted customers and scheduled appointments
● Interviewed and hired licensed cosmetologists and barbers
● Collected booth rent, ordered supplies and maintained clean and safe work environment
● Conducted promotional and marketing events increasing business revenue up to 60% over 4
years
EDUCATION
South University, Paralegal Studies
Associate Degree — November, 2013
South University, Legal Studies
Bachelor Degree — January, 2015
College of Du Page, Paralegal
Paralegal Coursework— 2012-2013
Paralegal
Outlook
Lexis Nexis