Marla Arterburn

                                              513 N. Van Buren Street

                                                   Sullivan, Illinois 61951

                                                      217-433-9901

                                                 marla_mclain@yahoo.com

November 30, 2014

 

  Dear Hiring Manager,

     I have enclosed my resume for your review and consideration for the Legal Secretary position for your company. If you are needing a detailed and goal-oriented person to work for your company, I am the person you are looking for. I am currently pursuing a Bachelor of Science degree in Paralegal Studies through Liberty University. I am currently a senior and will have completed my schooling by the end of 2015. I have taken courses such as Civil Litigation Process and Procedure, Criminal Law and Procedure, Legal Research and Writing, and Real Estate Law for Paralegals. I would be honored to incorporate my skills and experience with your law firm.

     I greatly appreciate your time. Please contact me at 217-433-9901 to schedule an interview. I look forward to hearing from you soon.

Sincerely,

Marla Arterburn

 

 

 

 

                                                     Marla Arterburn

                                                 513 N. Van Buren Street

                                                  Sullivan, Illinois 61951

                                                       217-433-9901

                                              marla_mclain@yahoo.com

Objective: To obtain the Legal Secretary position with your company

Key Accomplishments/Training:

     Received a Medical Terminology certificate through St. Mary’s Hospital

     Trained and experience with H.I.P.P.A. through St. Mary’s Hospital

     Customer Service training through St. Mary’s Hospital

     Nominated 3 times for excellent customer service at St. Mary’s Hospital

     Top point-of service collector for three months collecting the second highest amount

     Trained in preparing legal forms and researching case law and statutes through education

     Knowledge of Civil Litigation, Real Estate Law, and Criminal Process and Procedure

     Experience retrieving Real Estate documents at local courthouse

     Knowledge of legal terminology through education

     Trained in Legal Research and Writing through education

     Knowledge and experience with office procedure and equipment such as fax machines,

     Multi-phone lines, filing, copying, data entry, and typing letters

     Typing speed of 65 w.p.m.

     Knowledge and experience with Microsoft Office

Professional Skills:

Leadership:

Trains new employees

Provides leadership for the entire department to help promote excellent service for patients

Make decisions and use problem-solving skills for better patient satisfaction

Introduces new strategies to supervisor for the department for better efficiency

 

                                                       Marla Arterburn

                                                   513 N. Van Buren Street

                                                     Sullivan, Illinois 61951

                                                           217-433-9901

                                                   marla_mclain@yahoo.com

 

 

 

Customer Service:

Greets over 100 patients daily while determining the nature of their visit and assisting their

needs

Promotes support for difficult patients and providing service recovery

Connects with multiple departments to provide excellent patient satisfaction

  Education:

Liberty University, Lynchburg, Va., 2012-Present

     Paralegal Major, Psychology Major

       Pursuing a Bachelor of Science degree, Overall G.P.A.3.50

The Professional Career Development Institute, Atlanta, Ga. 1994

     Paralegal certificate, DETC Accredited

Employment History:

   Patient Accounts Representative/Registration, St. Mary’s Hospital, Decatur, Illinois,

         July 1999-Present.

   Legal Assistant/Secretary, Scott Law Office through Western Temporary Services,

         Bethany, Illinois, 1997.