Melissa Eileen Dabe                             15350 Oxford Dr.  Orland Pk. IL 60462

   708-548-0632

dabem853@robertmorris.edu

 

Professional Summary

Dynamic and detail oriented professional seeks paralegal position to provide legal/general support to firm’s attorneys and their clients.   For the past eight years I have been working in the customer service and sales industry.

 

Related Qualifications

·              Posses a strong work ethic and unwavering commitment to customer service excellence. Ability to develop a strong, loyal client base while continually exceeding corporate goals and expectations.

·              Articulate and persuasive in dealing with management, peers, staff and diverse clientele.

·              Excellent general office and computer skills including all aspects of Microsoft Office.

·              Natural ability to multitask and extremely productive in a high volume and high stress environment.

·              Detail-oriented and resourceful with a proven ability to complete independent and team projects on time in accordance with company goals and policy.

 

Education

Bachelor of Business Administration - April 2012                                                Robert Morris University   Chicago, IL

Concentration:  Management

 

Associate of Applied Science - September 2010

Concentration: Paralegal (American Bar Association approved program) Graduated with honors 3.88/4.00GPA

 

Professional Work Experience

Law Office of Michael F. Carroll   Lockport IL                                                                   March 2012 – July 2012

Paralegal   Intern

·              Reported directly to attorneys with broad ranged responsibilities that encompass the timely and complex preparation of cases from discovery to trial phase

·              Ensured open lines of communication and satisfaction of through execution of dated correspondence

·              Performed computerized and law library research to obtain and gather case relevant data and materials

·              Prepared content-specific case files for attorneys reflecting supporting forms, documentation, and photographs to use during client presentations

 

Prospect Equities Real Estate Group Oakbrook IL                                                      February 2012 – April 2012

Intern

·              Interviewed prospective clients and recorded information to ascertain needs and qualifications

·              Scheduled showings by coordinating the time with  client, broker, & management company

·              Utilized Rent Juice and MLS to send clients property listings that meet the clients qualifications

·              Managed the house accounts by creating spreadsheets using Microsoft Excel and Google Documents

 

Additional Experience

  McDonald’s  Orland Park  IL                                                                               October 2013 – Present

  McDonald’s Pittsburgh PA                                                                                   May 2013 – October 2013                                                                                                        

  Customer Service

·              Taking orders in the drive thru while simultaneously cashiering.

·              Informing customers of new menu items and current and upcoming promotions.

·              Preparing specialty drinks and desserts.

·              Ensuring every customer receives the proper order in a quick and orderly fashion.

 

Central Maintenance & Services Pittsburgh PA                                                             January 2013 – June 2013                                                                                            

  Maintenance

 

Gamestop Bethel Park PA                                                                                                  July 2012 – December 2012

Gamestop Berwyn IL                                                                                                           April 2012 – July 2012

  Senior Game Advisor (Shift Leader)

·              Maintained accounts payable and receivable and produced reports for corporate.

·              Purchased inventory and maintained effective inventory control.

·              Directed, managed and trained 10 employees by using positive reinforcement.

 

Stride Rite   Orland Park IL                                                                                                June 2010 – May 2012

Shift Leader 

·              Cultivated strong customer relations and client loyalty as a result of dedicated customer service.

·              Continually exceed corporate goals and lead the store in sales for the 2011 fiscal year.

·              Managed cashiering in areas of purchasing, returns, and exchanges while enforcing store policy.

 

Community Involvement

Beverly Breast Cancer Walk    Chicago IL                                                                       May 2010 – Present

Feast of the Hunters Moon  Lafayette IN                                                                      October 2010 – Present

Animal Welfare League                                                                                                     August 2000 – August 2004

Secretary