Marcella Incarnati

P.O. Box 8077

Bartlett, Illinois 60103

USA

630.649.0802 cell

mincarnati@yahoo.com

OBJECTIVE: To make significant and creative contributions for a progressive and growth oriented company.

EDUCATION:

ROOSEVELT UNIVERSITY – September – December 1986

Chicago, Illinois

Lawyer’s Assistant Program – ABA Approved

Graduate Level Certification Program

Real Estate Specialty, Computer Training and Research

ROSARY COLLEGE – September 1983 – May 1986

River Forest, Illinois

Bachelor of Arts in International Business

Minor: Italian

Overseas Study Program in Florence, Italy – Summer 1985

COLLEGE OF DUPAGE – 1982 – 1983

Glen Ellyn, Illinois

General course of study

WORK HISTORY:

EXECUTIVE ASSISTANT – August 2010 – present

Midwest Operating Engineers Fringe Benefit Funds – Countryside, Illinois

Responsible for answering all administrator’s phone calls and directing to the proper department. The task of

opening all correspondence, date stamp and log into an excel spreadsheet. Prepare board of trustee books for board

meetings input into a dropbox for viewing. Responsible for forwarding signed minutes to trustees and maintain

books of signed minutes for each fund. Respond to all affidavits sent from attorney offices and prepare a cover

letter. Send out via certified mail all written decisions to member’s after their appeal has been review by a review

panel. Also responsible for registration of trustees and administrator to any International Foundation conferences.

Prepare withdrawal liability letters for companies or attorney’s request. Gather all information for State of the

Union, twice a year.

PARALEGAL – February 2008 – July 2010

Law Office of William J. Stogsdill, Jr., P.C., Wheaton, Illinois

Scheduled new client appointments. Set up new client files while maintaining existing client files. Closed old files.

Preparing legal documents as pertaining to case file. The majority of the work consists of using a Dictaphone

machine. Maintaining computerized client billing system. Scheduling court dates with the courthouse and

keeping a diary of upcoming court dates.

SALES ASSOCIATE – October 2007 – present

Chico’s – Woodfield Mall – Schaumburg, Illinois

Prior retail or sales experience, great sense of style, excellent communication, verbal, and written skills, proven

excellent customer service skills with statistical track record in all areas of sales, strong organizational skills and

ability to multi-task in a fast-paced environment, established history in recruiting and retaining quality

sales, able to lift and carry 30 lbs, hang/fold merchandise, climbing, reaching, pushing/pulling, responsible to be

present and punctual for all assigned shifts, work a flexible schedule including nights, holidays and weekends.

SALES ASSOCIATE – October 2007 – February 2008

Nordstrom Men’s Sportswear – Schaumburg, Illinois

As an employee we built lasting relationships with customers by contacting them to follow up on purchases, suggest

new merchandise, and remind them of upcoming events. We aim to exceed customer’s expectations.

STUDENT SERVICES COORDINATOR – August 2004 - March 2007

American Intercontinental University Study Abroad Programs – Hoffman Estates, Illinois

Work closely with Program Directors in determining those students who are “at-risk” and help with resolving issues.

Contact new enrollments for initial student services follow-up and enrollment calls. Follow up with cancelled

students for second-save attempts.

Class Scheduling:

Enter classes from course pre-approval forms into C2K for all students for registration. Contact students with class

schedule and work with students and their advisors/London to find alternative classes and make necessary

adjustments to class schedules. Attend weekly stitch-in meetings and update stitch-in report with contact, schedule

info and paperwork received. Ensure all pre-departure information/paperwork and Internship

documents are received for future students. Notify students of housing placements. Assist with stitch-in mailings

(i.e.: Confirmation packets and verification letters, cultural activities packets). Assist former students with obtaining

syllabi/course descriptions for courses taken at AIU-London.

Registrar: Fulfill transcript requests for former AIU-London students. Complete verification letters/ proof of

enrollment documents for students upon request. Send out official transcripts to home institutions and send grade

reports to students at end of each term. Compile list of home institutions for students and student home

addresses for transcripts to be mailed for each term.

ASSISTANT MANAGER – March 2003 – August 2004

Nordstrom Children’s Shoe Department - Schaumburg, Illinois

Provide superior customer service. Monthly scheduling of employees. Assist with floor changes and preparation of

sale setup. Assist with stock room placement of merchandise. Merchandising of sales floor.

SALES ASSOCIATE – November 2000 to March 2003

The Bombay Company – Bloomingdale, Illinois

Provide assistance to customers. Involved with the new store setup each season. Assist with price changes of

merchandise.

OFFICE MANAGER – June 2001 to August 2002

Mazzeffi & Company, CPA – Schaumburg, Illinois

Responsible for daily office operations. Maintained a computerized system for accounts receivable, accounts

payable, payroll and billing. Responsible for hiring of office personnel and all human resource

activities. Preparation of quarterly and annual payroll returns for the company. Preparing of annual W-2’s for

office personnel as well as 1099’s and related 1098 for clients and submission to the appropriate

governmental entities. Monthly reconciliation of bank statements. Printing and assembling of personal and

corporate tax returns. Electronic filing of form 8453 to government. Shared switchboard duties.

MARKETING COMMUNICATIONS MANAGER – January 2001 – May 2001

Exhibitgroup/Giltspur – Roselle, Illinois

Responsible for providing support for a number of sales and marketing vice presidents, including

international sales, in order to build the company’s brand, develop more effective public relations,

expand the firm’s advertising, and increase the number of wholly new accounts. Participated as a team member in

several employee survey response teams, helped design and implement an international training course and provided

support for the organization’s comprehensive website. Position also involved heavy research and project

management. In addition, tracking budget and purchasing reports. Also assisted with organizing corporate

tradeshow programs and annual national sales conference.

BILINGUAL OPERATIONS ASSISTANT – February 1998 – July 2000

Gital America, Inc. – Elgin, Illinois (Gildemeister Italiana – Bergamo, Italy)

Assisted operations manager with trade shows and open houses. Organized shipment of machines to trade shows

along with content packing list, bill of lading, coordinated with freight forwarder and on-site personnel at trade

shows. Planned and coordinated travel arrangements for service personnel, Gital employees and overseas

employees. Logged and updated quotes for application department and expedited completed quotes to regional sales

managers, distributors and customers. Prepared and maintained machine binders and filing of pertinent and

confidential information. Assisted marketing department with translation for new brochures and web site. Prepared

necessary documentation for overseas employees with work visas. Shared switchboard duties.

ADMINISTRATIVE SPECIALIST – 1993-1998

Illinois Drilling & Testing Company, Inc. – Addison, Illinois

Scheduled and registered jobs. Typed soil investigation reports. Prepared proposals. Maintained a computerized

system for accounts receivable, accounts payable, payroll and billing.

LEGAL SECRETARY – 1991 – 1993

Law Offices of William J. Stogsdill, Jr. – Wheaton, Illinois

Scheduled new client appointments. Set up new client files while maintaining existing client files. Prepared legal

documents as pertaining to case file. The majority of the work consisted of using a Dictaphone machine.

Maintained computerized client billing system. Scheduled court dates with the courthouse and kept a diary of

upcoming court dates.

SKILLS:

Microsoft Word, Microsoft Excel, Microsoft Works, Microsoft Access, Lotus Notes, QuickBooks, ProSystem Tax,

Practice Solution.

Fluent Italian: reading, writing and speaking.